Lifecake Reviews 52

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

They have now renamed the platform to a replica platform albeit with a different name with the obvious ability to export your memories across which charges you for the storage. They do offer a free s... See more

Rated 1 out of 5 stars

It works for some people in my family but not for others. Customer service is non existent. They are absolutely terrible. We love the app when it works but that's if it works. Unfortunately that's no... See more

Company replied

Rated 2 out of 5 stars

Loved Lifecake and had no trouble switching between my four grandchildren. However my parents never could figure out how to use it. Now I'm trying to sign on to BackThen but it keeps saying my email a... See more

Rated 1 out of 5 stars

It all started with a picture once or twice a week and has devolved into a deluge of pictures all at once. Today we are at 8 and counting. That is just TOO MUCH. My nephew says he has nothing to s... See more

Company replied

Company details

  1. Software Company

Information provided by various external sources

See and share your child's amazing progress, with a fun and private photo and video timeline.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

52 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Xmas Gifts - Great Presents

I ordered 3 large poster prints.
After an initial wrestle with the ordering, which I found very frustrating, i placed my order.
It arrived quickly and I had them professionally framed.
They made great presents and were very gratefully received.

January 18, 2017
Unprompted review
Rated 4 out of 5 stars

Great but development needed...

Lifecake has been great over the past 15 months and everyone I've connected with has loved seeing the videos and photos we've shared. However, whilst the photo-book I ordered recently is lovely to have, the functionality of making the book needs improvement. For example, when you add a photo that was originally landscape into a portrait box, it is immediately too large to use and you have to reshape the box. Given the limited options for the layout you are not left with many exciting options! Furthermore, it would seem sensible to branch out to provide further products such as phone covers, calendars, etc. as offered by websites such as Shutterfly, photobox, etc.

January 17, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you!

I am mostly travelling and have to be away from my baby boy but I feel so close tim thanks to Lifecake. It feels like I'm no longer missing a moment.

January 17, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant company, brilliant app

Genuinely don't know what I'd do without Lifecake now - I've got a huge and distributed family and we now all get to see what our kids are up to, all the time. Total life-saver!

January 17, 2017
Unprompted review
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