One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and h... See more
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I just received two pill boxes of Super K vitamins. 90 capsules in each pill box. I could easily fit the contents of the two pill box in only 1 pill box. Selling any pill box that are only half full i... See more
Very rude customer service. A person named Adolfo didn’t even bother to say ‘Hello’ in his reply to me in the email. Was unable to help and showed zero empathy and interest in finding any solution to... See more
Company replied
I am very happy with your products but I give an 'average' ratng because I do not like your web pages. For example; My last order, I managed to order two identical deliveries that both arrived to... See more
Company details
Written by the company
Life Extension Europe is the core distributor for Life Extension®, providing leading supplements, vitamins & minerals online in Europe. The company Life Extension Europe b.v. is located near Amsterdam, owned by the Danish LifeCare Group ApS. All marketing and management are located at LifeCare Group in Copenhagen, Denmark.
Contact info
Prins Hendriklaan 28, 1075 , Amsterdam, Netherlands
- +45 7020 6900
- info@lefeurope.com
- lifeextensioneurope.com
2.7
Poor
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent products and quick service &…
Excellent products and quick service & delivery. thank you
April 15, 2021
As usual
As usual, exceptional products at very good prices and not least of all, extremely swift delivery times.
April 15, 2021
Very disappointed!
Guys, you must be joking me! I placed my order 10 days ago and it’s still haven’t been shipped! Today I got a reply “we hope to ship it next week”. What do you mean by “you hope”??? If you have issues with moving from one warehouse to another it would be nice of you to inform customers that they will get order in 3 weeks, so they can choose another page to place the order. Huge disappointment! I even wonder if they give a ... about our comments and reviews, though I can see I’m not the only one who got this experience.
April 9, 2021
Unprompted review
Reply from Life Extension Europe
Hi Svitlana,
We moved to new warehouse facilities during April, and start May we also moved our website to a new platform to help you, our customers, faster and more relevant.
As could be expected, we did stumble upon some issues in moving the warehouse and to a new platform, and some of them required time and special care to be solved appropriately.
To add special attention to all orders the last month, we decided to close our phone lines in combination with the May holidays. So instead, we have focused on replying to most emails and requests on tracking orders and notifying products back in stock, together with refreshing the system, so we're increasingly back on track and available to support you during our standard business hours.
We are sorry about the inconvenience caused and hope you will enjoy the new experience provided by our platform.
Team LEE.
Excellent service comes with a price
Excellent service, fast delivery, good products. Only complaint is pricing, many times you can buy the same product elsewhere with a significant savings.
Updated:
I understand this might not be everyone's experience. But a 5 star rating by over 90% of the responders says a lot about the company.
April 8, 2021
Very disappointed - broken product
I received product Super Omega-3 EPA/DHA Fish Oil, Sesame Lignans & Olive Extract and I am very disappointed with the product.
Everything in the packaging was oily and unsuitable for use. After a few days of use, I found that the capsules were not perfect, they were cracked.
April 7, 2021
Unprompted review
Reply from Life Extension Europe
Dear Špela
I am sad to hear that the capsules were broken when you received them, especially if you had been looking to use the product.
You can always get a refund if you return the product to us within 100 days:
https://www.lifeextensioneurope.com/order-service?
My colleague from Customer Care told me she would contact you regarding the product.
Best Regards
LEE Team
Tricky offer
In Spain, at least, during Easter they have been offering a price cut on some of their stock. At the same time, they have removed the free delivery option with UPS and therefore you have to pay the same, roughly, amount of money. It does not seem quite honest.
April 7, 2021
Unprompted review
I still haven’t got my product
I still haven’t got my product in the same order until now! The order has been placed for more than a month and I’ve followed up with the customer services. While your stuff replied it will take 2-3 days for arranging another delivery, it has been 2 weeks now! Obviously I still haven’t got anything! Please help to follow up ASAP. Thank you.
April 6, 2021
five stars all around Thanks!
April 6, 2021
Life extension has too many products…
Life extension has too many products out of stock which can be located from other distributors of the same life extension brand, and at lower costs. The question is, how can other distributors have the stock of some life extension products and life extension itself not?
April 5, 2021
Reply from Life Extension Europe
Dear Christopher
I can only apologize if you experience too often that our products are out of stock.
The Life Extension Products are shipped to us from the US. We are the only company selling these products in Europe. Due to some new procedures in customs after Brexit, we have experienced cargo being held back in customs. But surely that will change soon when the procedures are more well known.
Best Regards
LEE Team
Problems
-Couldn't apply the discount coupon.
-Wouldn't deliver to my address in a Town and delivered to a pick-up point 25km away in a small village!!!
-Items out of stock in EU while available in US
April 5, 2021
Super support and fast shipping as…
Super support and fast shipping as always. Fantastic products.
April 5, 2021
Unprompted review
Fantastic company as always
Super support and fast shipping as always. Fantastic products.
April 5, 2021
I like this product very much
I like this product very much. It helps me to sleep better.
April 4, 2021
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