Life Ionizers Reviews 

1,065
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the water filtration systems for their excellent quality and reliable performance over many years. Many people appreciate the improved taste and purity of the water, noting various health benefits and practical uses for cooking and household tasks. Reviewers frequently highlight the exceptional customer service and technical support, with staff members described as professional, knowledgeable, and very helpful. Many consumers have been long-term customers, expressing satisfaction with their purchases and the longevity of the products. People also highlight the ease of setup and the overall positive experience, often recommending the company's systems to others.

What people talk about most

Product

People report positive experiences with the product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the machines for their durability... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, knowledge, and kindness.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive,... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent customer service that makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent water filtration system! We bought our MXL 13 about six years ago. It provides us with a purified and hydrogen water for all these years without any problems. We choose life ionizer after re... See more

Company replied

Rated 5 out of 5 stars

After a lot of research, I chose this company because of their reputation and experience. 28 years in business and over 600,000 units sold gave me confidence. The unit works flawlessly and I love that... See more

Company replied

Rated 5 out of 5 stars

Very understanding company. Their ionizer are top of the line quality and the water has never been more silky smooth. I’ve been dealing with them for four years, plus and have no regrets. Great custom... See more

Rated 5 out of 5 stars

I’ve had the MXL-9 alkaline water machine for a few years now and it’s been rock solid. The water tastes great, the system is easy to use, and it’s been very low maintenance. I love knowing I’m drinki... See more


Company details

  1. Pharmacy

Written by the company

Life Ionizers was established in 1996 with offices in the USA, Europe, Canada, Australia and distributed in 23 Countries. We strive to provide the highest quality water ionizers on the market at the best prices and hope to earn your five star reviews for Life Ionizers. From travel units to commercial water ionizers, Life Ionizers provides a wide range of alkaline water solutions. Life Ionizers offers: - Best pH spectrum - Alkalinity and acidity. - High antioxidant potential concentrations at drinkable pH levels. - Water Report, water analysis and customized filtration. - Full lifetime warranties on Life MXL-9 units and above. - International Voltage. - 5, 7, 9, 11, 13 and 135 plate units. We're committed to revolutionizing the international health water industry. Our alkaline hydrogen-infused products set a new standard for excellence and innovation. Crafted with state-of-the-art purification processes and a dedication to environmental sustainability, Life Ionizers offers premium health water that exceeds expectations. Join us in our mission to hydrate, nourish, and revitalize lives globally. Choose Life Ionizers for superior hydration and unmatched quality. The Life Ionizer Review Team is standing by to help you out! Please contact us at reviews@lifeionizers.com with any questions or concerns. Cheers to your health! - Life Ionizer Reviews Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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2-star
1-star

No recent history of asking for reviews

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4.6

All reviews

(1,065)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality product

Quality product, I have the MXL-15 for over 10 years now. Their customer service is great and has helped me trouble shoot filter installation over the phone in the past. Highly recommend!

April 21, 2024
Unprompted review
Rated 2 out of 5 stars

Place my order on March 20th

It took one month to get my order.
And it's not the first time happening.
I wish their customer support will be better and product more available.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Customer service.

10/10 Customer service.
The customer service has been on point from before my purchase and has continued even after. Thank you James for your help and assistance.

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

Dee B

First, Bradley was so accommodating and informative in helping me reorder filters for our system. We have had our equipment for 12 years; one of the best purchases we’ve ever made.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

We called tech support to help with our…

We called tech support to help with our filter replacement Bradley was beyond patient with us!! We love our life ionizer and are good to go with all our filters!

March 15, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

We’re open seven days a week to help. Glad we could help out with your problem.

Rated 5 out of 5 stars

Excellent Alkaline Machines/Customer Service

Great customer service Justin and Ricardo. My life Ionizers 9000 series still works like brand new after 12 years . Love the product so much I purchased The New Imax-15 unit Great Alkaline water so healthy and great tasting .You fell like a million dollars. Great product and affordable pricing. Nu tech water-Life Ionizers is the best ever. So happy with both my Machines. Family members luv it too! Highly recommend!!

February 16, 2024
Unprompted review
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Reply from Life Ionizers

So happy you’re loving your machine

Rated 5 out of 5 stars

Emanuel and Pamela Faison

Hi we are Emanuel and Pamela Faison and we have had our Lifeionizer 7700 for over 10 years and it still performs as the day I bought it. I can truly say that the quality is so good thar my son and my daughter has one as well. The water has made a great difference to me and also because I'm a heart patient as well. Thank you Lifeionizer for you continued service to my family.

February 10, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

It’s always nice to see customers that have been with us for a long time. We really appreciate your business.

Rated 5 out of 5 stars

Life changing idea

It’s a life changing idea and the best preventive medicine considering our bodies are more than 70% water. It’s no brainer type of investment with an immeasurable return on your money.

December 7, 2023
Unprompted review
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Reply from Life Ionizers

We definitely agree with you there

Rated 5 out of 5 stars

Found your company through research

Found your company through research. Your site was awesome and easy for ordering.There was an issue with receiving my purchase as stated on site.It took much longer then expected.I talked with Brian and he had Brad contact me.Brad is an awesome guy,he made things right,and then some.I'm so impressed with the Machine! It is made to last! The technology is top of the line! I'm so happy I found this company...Thank you...

January 10, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

So happy you’re loving your machine

Rated 5 out of 5 stars

Good customer service

Hi, I had an issue in replacing the filter 1 replacement, and I was chatting on Lifeioners.co.uk website, Mary was able to provide the required help in a quick time...I was able to fix the issue, the filter 1 is successfully replaced...Thanks to Mary...excellent support

February 3, 2024
Unprompted review
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Reply from Life Ionizers

Mary is a really big help to everybody that she comes in contact with

Rated 5 out of 5 stars

We have had our unit for 3 years and…

We have had our unit for 3 years and have been very satisfied. Customer service has been great, which is always a plus for any company. I just ordered some filters today and it could not have been any easier. I highly recommend.

January 27, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

We hope you will tell your friends and family!

Rated 4 out of 5 stars

Life Ionizer

I couldn’t get technical support, so gave this company a bad review on Trustpilot, which got me a response , so my water system is now up & working well, so I am happy with the outcome now!
I don’t know how to take down my previous review, so hoping this will explain that I’m now satisfied with the technical response I received!

January 9, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

Glad we were able to help

Rated 5 out of 5 stars

Filter change issues

Brandon was quick ylto help and resolved my issue with my filter change on my mxl-15
Thank you....

January 12, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

Glad we could help !

Rated 5 out of 5 stars

Best Alkaine water maker-Lifeionisers

My family and I have been using Lifeionisers for last 6 years and today , I have upgraded to the newer one. Mr. Ricardo Lopez I have known for the last 6 years and has always helped and guided me whenever I need help and has walked my plumber and us to do the correct connections. He always guides us and is very patient. When we got our first lifeioniser. Our dog Toby was showing arthritic changes and he was 12 years of age. He was a combination of German Shepherd with Golden Retriever and Labrador. I started him on the alkaline water and within a week, his behavior changed. He was a puppy again and did not squeal when he was hugged. This convinced me that Alkaline water is excellent for our health. I recommend getting help from Mr. Lopez. Every time, I have asked for help, he has always guided and helped me selflessly.

January 5, 2024
Unprompted review
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Reply from Life Ionizers

We are happy that you are your dogs are enjoying the alkaline syetem !

Rated 5 out of 5 stars

Excellent Customer Service

The life ionizer company has fantastic customer service. If I have a question, customer service is there to answer as well as explain all options. I highly recommend this company for their excellent customer service.

December 15, 2023
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

We love to hear it !

Rated 5 out of 5 stars

Regarding Mary in your Customer Service Department

I met with Mary in your customer service department via your chat utility. I found Mary to be not only professional but extremely personal as well. I experienced some difficulty after running the cleaning/de-scaling process and within seconds, Mary gave me instructions that has my MXL-15 up and running like new! So not only was Mary personable, but I found her to be extremely knowledgeable in the process of trouble shooting the problem. Whatever you're paying her... IT ISN'T ENOUGH!
Gregory O. Clark

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, everyone.
I'd like to share with you my experience with this wonderful machine. Not just machine. If you get them for your family, trust me, it works 100%. I purchased mine in June 2016. M13 Next Generation. Since then, I have used everything on ( drinking, cooking, and disinfecting dishes, and even when I get sick, I use Acidic #3 to wash out nose and throat. I also like to make coffee with alkaline water it is perfect coffee.
Customer Service is bomb. Especially Brian Keene. He is knowledgeable and helpful on any questions you have. OK, that is it. I wish you all stay healthy and beautiful life.

November 16, 2023
Unprompted review

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