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Rated 3 out of 5 stars

It used to be a reasonably good survey site. Nowadays at least 2 thirds of the surveys get a shed load of personal information from you before saying the survey doesn't look like a match for you or it... See more

Rated 2 out of 5 stars

Been using this survey site for a while with no evident problems . Today tried to cash in £40 and am told my accountant has been suspended as I do not meet the quality standard.. what a bad company... See more

Rated 1 out of 5 stars

Been with them for quite sometime, and did enjoy filling in surveys. I've always tried to be honest and filled the questions in to the best of my ability. But as most of the reviews I've seen on... See more

Rated 1 out of 5 stars

I made first surveys, take out money, and after some time my account was closed. I needed 16 points more for taking money put, but they deactivated my account and forfeited my points. They wrote onl... See more

Company details


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1.7

Bad

TrustScore 1.5 out of 5

85 reviews

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Rated 1 out of 5 stars

Lifepoints is a scam

This site is a scam. Don't join because they just want users to work for free and they don't pay them. They also delete accounts when someone tries to get paid or asks for support.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

stupid website that i would never recomend

ridiculous people i spent hours on stupid surveys and then they suspended my account and i also spent a lot of time on serveys that did not even pay me anything like what the actuall hell.
those bloody scammers can even afford a 5 pound coupon
waste of time the outcome from all that shite was bloody nothing

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

I joined LifePoints and did as many surveys as I could, to the best of my ability. I never did anything to go against their terms and conditions yet they suspended my account without giving any reason. When they did this they also voided out all of the points I had earned. So basically all of my time was wasted and they did not stand up on their end and let me redeem the points.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

I became a member of lifepoints a year…

I became a member of lifepoints a year ago and completed all surveys they sent to me as accurately as possible. Then they suspended my account apparently I did not meet their quality standards This also happened to my wife on the same day. All points were forfeited even though I had earned these points and abided the rules. What a terrible company, avoid at all cost.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth it

I had been a member of this survey service for nearly a decade. They decided to suspend my account for no reason saying I had violated terms of service without saying which one. I lost a significant amount of money in rewards points and I will never recommend this company to anyone.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

I have written a review previously…

I have written a review previously saying that Life Points have refused to pay me. They immediately reached out and STILL refuse to pay me. Still they have the nerve to spam email me to do more surveys!! Do NOT use this app!!! Date of service is one of many outreaches to them

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Account Suspended When I Tried To Cash In For My Reward

This company suspended my account just when I tried to cash in my rewards. No reason given. When I protested, I got back an e-mail with a threatening tone. Avoid Lifepoints as they will pull the plug and leave you with no reward. I've had only positive experiences with the three other companies I do surveys for.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! Once you have completed enough surveys, to cash out, you will be informed that you violated some unspecified 'rule' and your account will be suspended and you will be denied payment. This now appears to be the standard operational procedure for this company. Even asking for the specifics they will only return a general statement that they can't share that information! WHAT??

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed in this company

Very disappointed in this company. They wait until you have enough points to redeem and then they suspend your account for violating their terms so that they don’t have to pay you out. Morally corrupt and misleading consumers

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Kantar should be ashamed that they have this.

of course people are blinding by the possibility of earning gift cards and will ignore red flags but here goes. This is an scam company and criminal organization letting you give them your data and blocking your account when it wants to, without any explanation. People working there must be very proud of their work.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Just scammers

I have been their member for over 5 years and I was satisfied. yesterday i tried to redeem the fee for 10€ and i got an error message and to contact customer service to solve the problem. I actually contacted them and they told me that for some unknown reason my account was suspended and I'm losing my pay. When I asked what exactly I did wrong, they answered me with a list of 15 POSSIBLE causes. I still don't know what I did wrong. I asked them for my payment for the surveys I have already completed and they were paid by their partners and they reply to me with standard messages. Searching on reddit I discovered that it is simply the practice they have been following here for some time. Those of you who participate, keep that in mind. Anyone who wants to read real user reviews and not "thousands of positive reviews" from bots should search to reddit. He will find that the specific panel without telling the user what he did wrong does not pay him his fee from surveys he completed and the panel was paid. The definition of a SCAMMERS.

October 16, 2024
Unprompted review
Rated 3 out of 5 stars

It used to be a reasonably good survey…

It used to be a reasonably good survey site. Nowadays at least 2 thirds of the surveys get a shed load of personal information from you before saying the survey doesn't look like a match for you or it filled up really quickly and similar misleading info.I don't mind answering a few questions to check if I am suitable but these surveys go far beyond this.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! It is scam. I couldn't redeem my £10 as they said account is suspended.

September 7, 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Suspended my account claiming that I had violated their terms and conditions, but when pressed to explain which one they couldn't. I was in the process of cashing out a voucher which they cancelled which is how I found out it had been suspended (after half a dozen emails in which they kept telling me I should be able to cash out)
Don't waste your time or effort

August 22, 2024
Unprompted review
Rated 4 out of 5 stars

So far so good 👍🏻

I've joined lifepoints got my 1st 5 pound amazon voucher no problem got 3 more 5 pound vouchers pending so far so good the reason I've given 4 stars is because I've only been a member for 2 days I want to give lifepoints more stars and there's that many bad and good reviews it's very mixed that's why I've give 4 stars I will give lifepoints another review once I've been a member a bit longer so far so good

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

Add this to the long list of unhappy panellists

I was sent a generic email, as with many other members, just when I was about to cash out, all of 5 bucks, (for about 3 weeks worth of work!) Anyhoo...the email stated, "this is what may have gone wrong", you did this, you did that...blah blah (naturally, it was all my fault). Probably the worst paying, glitchy, rubbish "rewards" site I've had the displeasure of being a member of! What's the bet my surveys
still got sent to the clients of Lifepoints? I'm sure that Lifepoints managed to get paid for my work.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

For no genuine reason

For no genuine reason, just before paying out my points, they decided to deactivate my membership. Luckily, most points had already been redeemed. This appears to be a scam outfit.

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

As per a lot of other people on here…

As per a lot of other people on here they cheated me out of £15! This company is a big scam and I highly recommend that you don’t use it because they lie and cheat and should you join them they will probably scam you to!
I am so tempted to seek legal action over this because I feel that I put the effort in to earn a little bit of money and these thieves steal it from me. Be aware this company will do it to you too!

July 24, 2024
Unprompted review

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