Deserves MINUS 100 Stars. Chronic Daily Lies, Disgraceful Service, and 2.5 Months of Hell.
Even giving this company 1 star feels like a massive insult to honest businesses. If the system allowed it, I would give them MINUS 100 stars without hesitation. The ONLY reason there is 1 star here is because the system forces you to select at least one star to post a review.
Do NOT, under any circumstances, buy anything from Lifestyle Furniture.
I placed my order in late June. Today is September 9th—more than two and a half months later—and only now am I told it might arrive tomorrow.
For over two straight months, their customer service did nothing but lie to my face day after day:
"It has already been dispatched."
"It is on its way."
"It will definitely arrive next week."
Week after week, month after month, they repeated these exact same fabricated lies. When they finally did send something earlier, it was a completely WRONG item, wasting even more time and causing immense frustration.
To add absolute insult to injury, after subjecting a paying customer to months of severe mental stress, constant deception, and egregious violations of the Consumer Guarantees Act (CGA), their management had the audacity to offer a pathetic $100 compensation.
This company operates with zero integrity, zero competence, and absolute contempt for their paying customers. They do not allow reviews on their own website for a reason—because their business model is built on deceit and hiding their chronic failures.
Save your hard-earned money, your time, and your sanity. Never do business with Lifestyle Furniture. Go to an honest, reputable furniture store that actually delivers what they sell.