Lifestyle Furniture UK Reviews 

1,945
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating all 78 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the beautiful craftsmanship, solid wood construction, and overall exceptional quality of the handmade furniture pieces. People also mention that the delivery service is extremely professional and friendly, with drivers handling items carefully and arriving right on schedule. However, some customers also noted occasional issues with delivery delays, along with minor product flaws such as stiff drawers and misaligned handles. A few consumers also mentioned that certain delivered items did not completely match the online advertising pictures or required extra effort to assemble and prepare properly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful handcrafted items and solid wood... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful handcrafted items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising punctual arrivals and helpful... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, polite, and... See more

Service

Consumers find service to be positive, highlighting an efficient process and good communication throughout.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service . The item I had order was slightly delayed and Saara continued to keep me updated both by email and phone calls. Not only great customer service but when my chest of drawers... See more

Rated 5 out of 5 stars

Never used this company before but saw the bedside cupboards i wanted at a reasonable price. I phoned the company to confirm they were not flat packs and a very helpful gentleman told me not, so I pro... See more

Rated 5 out of 5 stars

Beautiful well made furniture, well packaged & kept up to date with delivery. I paid extra for it to be brought up to my first floor flat. The two men who brought it up were pleasant & friendly an... See more

Rated 5 out of 5 stars

Beautiful well made furniture. I had some problems so cancelled my order but as the problem resolved the person I dealt with was so understanding and quickly reissued my order. The delivery people wer... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Office Furniture Store

Information provided by various external sources

At Lifestyle Furniture UK, we offer the best in solid wood furniture including both contemporary and traditional styles in oak, pine and painted wood through to stylish Indian furniture crafted from solid sheesham for the living room, bedroom, dining room, hallway, kitchen and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,945)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful well made furniture

Beautiful well made furniture, well packaged & kept up to date with delivery. I paid extra for it to be brought up to my first floor flat.
The two men who brought it up were pleasant & friendly and the furniture was handled with care.
Most of the furniture came fully assembled but I did need to build the wardrobe, all the fittings were supplied & the instructions were clear & I manage to assemble it on my own.
Highly recommended

February 13, 2026
Rated 5 out of 5 stars

Great product, amazing customer service

We are delighted with our new tall Jali Sheeham Bookcase from Lifestyle Furniture Ltd.
The quality and price of the bookcase was excellent, and the team at LFL were so helpful in double checking measurements and delivery details.
An especially shout out to Taz who was so prompt and professional in answering emails during the busy Christmas holiday period and the QA team who organised a video clip of my bookcase to verify actual measurements.
The delivery itself was on time and great care was taken to ensure the very well wrapped bookcase was brought safely into its new home.
The best experience I’ve had with a company and their customer service in years. Many thanks.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous furniture at fantastic prices

Gorgeous furniture at a fraction of the price of other retailers. Great service and a fantastic delivery service. Yes not all pieces are in stock but they let you know from the start and were exactly on time with delivery estimate. I’m definitely going to buy from them again.

December 10, 2025
Rated 5 out of 5 stars

Stunning.

Delivery was a little slower than expected but the company were really friendly and reassuring when contacted. But the furniture is simply stunning, much better quality than I expected, solid, sturdy, beautiful natural wood and well packed, well worth waiting for. This is the best furniture I have ever bought, just looking for an excuse to get more.

December 15, 2025
Rated 3 out of 5 stars

Great furniture but bad delivery service

The furniture was really good quality but can only give 3 stars because the boxes they were delivered in were in a disgusting state! There was dirt and bird droppings on one of the boxes and as I’d ordered 3 items the whole room stunk like dogs mess and made me feel sick. I’d ordered and paid the unwrap service which didn’t happen but I was refunded that cost in full. But it was very inconvenient as I have disabilities so it was a real struggle to remove the outer boxes as they were horrible. In fairness inside the box the furniture was wrapped and protected very well. I wasn’t overly impressed with the delivery service but thankfully no damage to any furniture and that’s all beautiful and a good price! Better boxes, more friendly delivery/service there would have been no problems at all. Even though my furniture is fine I don’t think I would order from this site again as the unwrap service was what encouraged me to buy from here when I saw that. So very disappointed but want to restate the furniture was all fine!

December 19, 2025
Unprompted review
Lifestyle Furniture UK logo

Reply from Lifestyle Furniture UK

Hi Tanya,

Thank you for taking the time to leave such a detailed review. We’re genuinely sorry to hear about the condition of the outer packaging on delivery and the inconvenience this caused you, particularly given your disabilities. We completely understand how unpleasant that experience must have been, and we apologise for the distress it caused.

We’d like to clarify that, as stated on our website, from 30th November our couriers are unable to carry out any additional services such as the unwrap service due to the significant increase in deliveries leading up to the Christmas period. This service has now resumed but was unavailable during Christmas. We appreciate that this service was a key factor in your decision to order, and we’re glad we were able to refund this cost in full when it could not be completed.

All of our furniture leaves us in pristine condition, and we take great pride in the quality and care taken with our products. Unfortunately, once items are with the courier, the external boxes can sometimes become dirty while in transit. That said, we’re pleased to hear that the furniture itself was well protected, undamaged, and that you’re happy with both the quality and value.

Your feedback regarding the delivery experience has been noted, and we will be raising this with the courier directly. With cleaner packaging and a smoother delivery service, we agree this experience could have been much better.

Thank you again for your honesty, and we truly appreciate you acknowledging the quality of the furniture, which is something we work very hard to maintain.

Rated 2 out of 5 stars

The length of time dor delivery was…

The length of time dor delivery was abysmal. If i had jnown the drawers wasnt in stick i would never have bought frim these people there was no communication nothing i wont be buying anything form this comqpny again it was me that emailes you ansd twice was ignored

November 28, 2025
Lifestyle Furniture UK logo

Reply from Lifestyle Furniture UK

Hi Gillian,

We’re very sorry to hear you felt disappointed with the delivery timescale. We always aim to keep our customers fully informed, and in this case we sent a total of FOUR update emails regarding your order , we’ve checked our email trail to confirm this.

It’s important to note that the item you were waiting for was a small bedside cabinet, and at the time of purchase it was clearly stated on our website that this product was out of stock. We did advise that new stock was due to arrive, but unfortunately, shipments are subject to factors outside our control such as ports and shipping company schedules, which means arrival dates cannot be guaranteed 100%.

Kind regards,
Lifestyle Furniture UK

Rated 5 out of 5 stars

Great customer service

Great customer service . The item I had order was slightly delayed and Saara continued to keep me updated both by email and phone calls.
Not only great customer service but when my chest of drawers arrived it was certainly worth the wait.
Fantastic quality and a fraction of the cost compared with other companies. Will definitely come back when more furniture is needed

November 25, 2025
Rated 5 out of 5 stars

Fantastic communication and a really…

Fantastic communication and a really beautiful piece of furniture for a very good price. This was the first time that I have used Lifestyle Furniture UK and I will
definitely use them again. Highly recommend.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Recommend

We bought our wardrobe a few months ago and we are very happy with it. The delivery was great and the assembly was also smooth. The wood could be a bit thicker and the drawers could slide more smoothly, but overall it’s a nice product.

April 28, 2025

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