Lifestyle Furniture UK Reviews 

1,947
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and solid wooden furniture, highlighting its exceptional craftsmanship, lovely appearance, and very careful packaging. Consumers also deeply appreciate the professional delivery service, noting that friendly drivers handle heavy items with great care and always arrive right on schedule. Though some customers experienced unexpected delays in delivery or noticed minor imperfections such as stiff drawers and slightly misaligned fittings. A few people mentioned that certain shipments took significantly longer than anticipated to arrive, while others had to perform minor touch-ups themselves upon receipt.

What people talk about most

Product

People report positive experiences with product, highlighting the solid and beautiful natural wood... See more

Quality

Users describe positive interactions with quality, consistently highlighting the well-made and sturdy nature... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Reviewers highlight positive aspects of service, praising the efficient process, good communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service . The item I had order was slightly delayed and Saara continued to keep me updated both by email and phone calls. Not only great customer service but when my chest of drawers... See more

Rated 5 out of 5 stars

Never used this company before but saw the bedside cupboards i wanted at a reasonable price. I phoned the company to confirm they were not flat packs and a very helpful gentleman told me not, so I pro... See more

Rated 5 out of 5 stars

Beautiful well made furniture, well packaged & kept up to date with delivery. I paid extra for it to be brought up to my first floor flat. The two men who brought it up were pleasant & friendly an... See more

Rated 5 out of 5 stars

Beautiful well made furniture. I had some problems so cancelled my order but as the problem resolved the person I dealt with was so understanding and quickly reissued my order. The delivery people wer... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Office Furniture Store

Information provided by various external sources

At Lifestyle Furniture UK, we offer the best in solid wood furniture including both contemporary and traditional styles in oak, pine and painted wood through to stylish Indian furniture crafted from solid sheesham for the living room, bedroom, dining room, hallway, kitchen and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,947)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great furniture from a family company

Great furniture from a family company, very pleased with outcomes. Delivery was from a family led company too. We had to wait an extra couple of weeks due to delivery to UK issues however very pleased with the quality and price of the furniture.

June 3, 2024
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. I was worried about delivery as I’m in North East Scotland but service was excellent. I received a text the day before and the delivery driver phoned me when he was an hour away. Item placed right where I wanted it. Thank you so much. I will be shopping with you again.

April 25, 2024
Rated 5 out of 5 stars

Highly recommended

We found Lifesyle Furniture UK while online searching for a piece of furniture to match what we already had and ordered in the hopes that it would match.
Easy to order and delivered really quickly. Very carefully packaged and a perfect match!
Would definitely recommend.

March 19, 2024
Rated 5 out of 5 stars

Great service

Great service,very pleased with dressing table we purchased.hadproblem with one drawer knob,phoned ,got through to very nice lady that said they would post out new one immediately.true to word received within days.great service and very happy.

March 1, 2024
Rated 5 out of 5 stars

Very professional company

Once I placed my order I was kept updated of the progress regarding delivery. Everything was on time as planned. The furniture was exactly what I ordered and am delighted with whole experience.

March 2, 2024
Rated 4 out of 5 stars

Initially a little disappointed..

Initially a little disappointed... I ordered the Cuba nest of tables in oak. Delivery was on time, 3 days. Tables were damaged obviously had been dropped from height during delivery. Contacted customer services via email whose response was immediate. Offered discount or to replace. Decided to replace. They organised free return. Replacement arrived in three days protected by extra packaging. Customer service was excellent.
The tables look great... however having seen them in pieces...they are made of softwood, mdf and oak veneer...a little expensive for what they are!

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing experience.

The description said that the shelving unit would be sent assembled - it wasn't.
Whem I challenged one of the delivery guy who was bring in a box, he lied and said it was just the bottom part of the piece. Then the next guy also brought in a box and they both then couldn't get away quick enough.
Would not use this company again.

February 1, 2024
Lifestyle Furniture UK logo

Reply from Lifestyle Furniture UK

Our sincere apologies, there was an error on our website which has now been amended.

Rated 1 out of 5 stars

Furniture fell apart after a year

I ordered a Danbury dressing table and stool set in November 2022 as a Christmas present for my partner.

We were disappointed to find in January 2024 that the stool started coming apart.

Lifestyle furniture refused to take any responsibility , claiming that it was not a manufacturing fault, but that the stool could be fixed with wood glue!

Very disappointed with the quality of the furniture and the customer service.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Taz was super helpful

Taz was super helpful. Sadly, the item did not quite work in our space but she was super helpful in coordinating everything. The product itself was great, just not quite the size we needed. Thanks again, Taz!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

A beautiful sideboard

A beautiful sideboard, very well made. Provided with either wooden handles or silver. We were advised of the possible time of arrival and it arrived between the times. The delivery man text us to say they were 20 minutes away. Brought it into the lounge and unpacked it and took the box and various other bits and pieces away(I did pay the extra amount for unwrapping) placed it exactly where we wanted it. Very happy with all aspects, furniture and delivery.

February 2, 2024

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