Lifesuny Reviews 188

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I ordered nail products a month ago and have not received them. Emails go unanswered but I received an email saying my order was delivered. Since they don’t answer emails, and you can’t contact the... See more

Company replied

Rated 5 out of 5 stars

I've been buying from them since last year and so far I experienced a good customer service. Before I shop from them I check DHGate and Aliexpress first and Lifesuny has some cheaper products than tho... See more

Rated 1 out of 5 stars

You took my money on March 29, 2026 and never sent the product. A compleete scam. I gave 1 star only because it did not give me the option of a zero. I want a refund. Does not give you the option... See more

Company replied

Rated 1 out of 5 stars

We made the MISTAKE of buying two dash cams from LIFESUNY. BIG MISTAKE. CHEAP CHINESE KNOCK OFFS SHOWED UP. WE HAVE WRITTEN MULTIPLE TIMES WITH NO RESPONSE. WE PROMPTLY RETURN THE PRODUCTS AND DEMANDE... See more

Company replied


Contact info

2.0

Poor

TrustScore 2 out of 5

188 reviews

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Replied to 18% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

You took my money on March 29 and never delivered

You took my money on March 29, 2026 and never sent the product. A compleete scam. I gave 1 star only because it did not give me the option of a zero. I want a refund. Does not give you the option to contact them or get the refund. I am going to report them.

March 29, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Poor customer service

I ordered nail products a month ago and have not received them. Emails go unanswered but I received an email saying my order was delivered.
Since they don’t answer emails, and you can’t contact them by phone, my suggestion is to stay away from this company

April 11, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

Item not as described

Item not as described, not genuine, misleading advertisement.

SCAM company. Stay away.

No customer service.

April 2, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

We were very pleased with the chairs

We were very pleased with the chairs. They are sturdy and we feel comfortable sitting in them even though we are plus size people. Also the much lighter than chairs we’ve had in the past

March 30, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

We made the MISTAKE of buying two dash…

We made the MISTAKE of buying two dash cams from LIFESUNY. BIG MISTAKE. CHEAP CHINESE KNOCK OFFS SHOWED UP. WE HAVE WRITTEN MULTIPLE TIMES WITH NO RESPONSE. WE PROMPTLY RETURN THE PRODUCTS AND DEMANDED A RETURN OF OUR MONEY. NOT ONLY WERE THEY NOT WHAT WE ORDERED BUT THE CHARGED US TWICE AS MUCH AS STATED. FRAUDSTERS AND SCAMMERS. IF WE ARE NOT CONTACTED WE WILL BE FILING SUIT. The defective product was returned and received by lifesuny with no corespondence or refund. Highly suggest not doing business with this company of any kind. The product we bought was to be 50% off so we bought two. Not only was there no discount but we were charged $160.00

January 28, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

Prompt service and reply to email

March 27, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

The company made good on my purchase.

UPDATE TO MY REVIEW!

The company did reach out to me and made good on my account. They issued me a credit. My hope is that they make good with others and that they are trying.

I am changing my one star to four stars.

DO NOT ORDER FROM THIS COMPANY. I ordered wood floor cleaning, buy 2 get one free. The website said product was delivered but it was not delivered to me. I reached out to the company 4 times with no response. No acknowledgement what so ever. Save your money. My first contact was Feb 12th, my last was end of March.

March 23, 2026
Unprompted review
Lifesuny logo

Reply from Lifesuny

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

SCAM!!!

I ordered (3) dog ear treatment buy 2 get one free $52.00 total and received some kind of paint car wax. I have reached out with no response. I will dispute the charges with my bank.
What ever you do DO NOT order from this company poor customer service and crappy service

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam . Dose not answer emails. Unable to reach by phone.I was not able to enter the amount of one. When I went back in to complete order , they had billed me for 84. Dollars. Whats with bbb, it looks hokey as well.¿¿¿¿

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Ordered product and after about 2 weeks it sent me an email saying it eas delivered and I never received the product. Sent an email telling them that the same day and of course they never responded. The link to visit the store in the email is just a pasted picture that you can’t access the store from.. DO NOT ORDER FROM THIS PLACE UNLESS YOU WANT TO JUST GIVE YOUR MONEY AWAY!!!!!!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered product; did not receive, no customer service response.

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer service twice. No return calls. If I had checked and realized this is a Chinese company, I would never have ordered its products.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer service and cheap…

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slow boat from China. Also about HALF the size depicted in the IG ad - don’t order from this company!!! IF they decide you can return, you’re responsible for shipping costs back to China! Lesson learned - wish I had checked their website before ordering!!!!

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company . They are not USA. I order two items and thought it did not go thru so I order again . Accidentally I order a total of 4 but I only needed 2. I contacted the support to make corrections before it ship out but received the same response back with no directions on how to correct it. Then they ship the items. It took weeks for them to arrive. I tried again to contact support about returning two of items for refund. Finally the responded but I have not received my refund yet and they said not to ship the items back because it cost too much

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

I never received my order for Mini…

I never received my order for Mini Nylon Dumpling Coin Purse and o paying thru affrim. I have requested several times for refund and nothing yet: Tracking Number: SDH0078470995 and order Number: 1745247 .It is Jan 2 and still nothing. Refund requested

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a lifesunny 11/14/25

Ordered a lifesunny 11/14/25. It’s beginning to look like I got screwed from the rest of these reviews.
Haven’t heard a word I was given an order number when all the rest of that BS.. cannot trust anything these days

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Tracking number SDH0075436420

Tracking number: SDH0075436420. "ORDER LIFE" WAS 197622.

I didn't receive the book and according to the United States Post Office, I won't be receiving it because when it arrived at my local post office in Loudon, Tennessee, it was flagged as "Fraudulent" , likely due to postage issues. They also said your tracking number didn't correspond to their system. My package was sent to "Mail Recovery" and no longer able to be retrieved. On your website I sent an email to customer service requesting a refund. I haven't heard back. Others have warned about this problem with your company. They were right.

October 17, 2025
Unprompted review

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