Lifetime Kidsrooms' slogan is 'We…
Lifetime Kidsrooms' slogan is 'We Build. You Relax.' Expecting a premium experience, in reality I had three teams (six men) come to my home over a three week period to attempt to build the bed. Missing parts, the wrong instructions, the wrong tools, it was a comedy of errors which ended when I eventually took over the build myself to save my son’s bedroom from permanent 'construction site' status. I found the service provided by Lifetime Kidsroom throughout the process hands off and dismissive and having no regard for the disruption. The company refunded the install fee but refused to acknowledge the massive disruption to my family, with staff becoming rude when challenged.

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