Liforme Reviews 322

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the yoga mats, for their exceptional quality and unmatched grip, which prevents slipping during practice. Many people highlight the durability and comfort of the mats, noting they are thick enough for various poses and often come with helpful alignment markings. The customer service is frequently described as outstanding, with staff being professional, helpful, and quick to resolve issues, making for a positive overall experience. However, some customers were dissatisfied with the product quality, citing issues like excessive marking, rapid degradation, or the mat becoming slippery after limited use. A few other people also felt that customer service was poor, experiencing slow response times, difficulties with returns, or receiving incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers expressing delight and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, care, and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This mat has changed my life and completely transformed my practice. I'm fully supported with just the right amount of cushion and no slipping at all. I used to be afraid of hurting myself during an... See more

Company replied

Rated 5 out of 5 stars

Lifeforme makes the best Yoga Mat available for today’s needs. Works well in a traditional Yoga practice, as well as in a Warrior Sculpt, Hot Pilates and HIIT workout. Super versatile and a I never... See more

Company replied

Rated 5 out of 5 stars

I ordered myself a yoga mat in the Black Friday promotion. It was tracked and went missing in transit. After 10 days I got a bit fed up waiting and emailed Liforme. Their customer service despatched... See more

Company replied

Rated 5 out of 5 stars

Amazing products with a grippy softness that is unmatched anywhere (no cheap knockoffs can compare). Customer service is always a real person! Super helpful do the mats lasts a lifetime? No. Because t... See more

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent mat will hold you in place!

This time I have purchased the Cosmic Moon.
I still have the red one with the dragon which is starting to lose its grip, but still OK after it gets moisture, and I started out with a pink one years ago.
By saying all that, I’m letting you know that I’m a big believer in this brand because of how my body feels using this mat. It’s excellent in hot yoga.
I am a person that really likes the feet alignment. I often notice my hands might not be quite aligned so I just sort of use the guides to get myself pretty darn close. I’m not a stiff person. I’m more hyper mobile in all area so it’s kinda good to have some rules.😉
I have other brands of yoga mats that I’ve used because I’m a former yoga teacher who was still quite passionate about the practice. I still find this one to be for me and I appreciate the elegance of these artistic designs and unique mats. I’m also an artist and I was emotionally sold before I pulled out my wallet.
They are vibrant and well-made. Right out of the box, but they don’t smell chemically at all which is an experience I’ve had with other brands.
Plus, British!

I think I’ve made my point, time to hop on my mat.

February 3, 2025
Unprompted review
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Reply from Liforme

Hi Amy - wow! This made the team here at Liforme smile, thanks so much for your amazing review! We really appreciate your kind words about the design, alignment, and grip. We hope it continues to transform and support your practice :)

Rated 5 out of 5 stars

I've been practising Yoga for a number of years and wanted a better mat.…

I've been practising Yoga for a number of years and have used a mat that obtained from a sports shop without much thought . When I decided that Yoga was becoming an important part of my life I decided to upgrade my mat. Asked my teacher for advice and she recommended a Liforme mat, which she uses herself. I bought one and have been very pleased with the grip and comfort it provides. The service and favourable price I received from LIforme were excellent. It is now my mat of choice.

January 30, 2025
Unprompted review
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Reply from Liforme

Hi James, I'm so happy to hear you are happy with your purchase. Enjoy your practice with Liforme!

Rated 5 out of 5 stars

Absolutely love!

Absolutely love my yellow hope Liforme mat! It's beautiful and brings sunshine even during my cold winter practice.
Fabulous durability and grip as well.
Would definitely recommend to family and friends :)

February 12, 2025
Unprompted review
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Reply from Liforme

Hi Sashaba, thanks so much for your lovely review! So happy to hear you love your Yellow Hope Yoga Mat, and that it is brightening up your winter. Bring on summer!

Rated 5 out of 5 stars

Strong grip yoga mat!

I am extremely happy with my yoga mat from Liforme. I sweat quite quickly and was almost always slipping away with other mats. Especially during hot yoga it was always a problem - but this one never. If you’re looking for a strong grip mat, this is the one! It also comes with a bag which is super handy.

February 12, 2025
Unprompted review
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Reply from Liforme

Hi Vivien, thanks os much for your kind review, we are so happy to hear the grip on your Liforme Mat is supporting your practice well.

Rated 5 out of 5 stars

The best yoga mat!

I absolutely love Liforme. It’s the only mat I’ve trusted for my hot yoga practice ever since my first purchase of one. I’ve been a dedicated customer for years and will always recommend this brand to my students and anyone who asks. The price is worth it for a superior product (getting to choose from all of the beautiful designs is just an added bonus!).

February 7, 2025
Unprompted review
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Reply from Liforme

Hi Andrea, thank you so much for your wonderful review and your recommendation! Great to hear your Liforme Mats are transforming your hot yoga practic, and that you love the beautiful designs :) Enjoy!

Rated 5 out of 5 stars

It was a good decision to buy this yoga mat

I really love this yoga mat. It helps with the alignment. I feel very grounded when I use the mat. I’m not slipping all over the place has good grip with placement of hands.

January 28, 2025
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Reply from Liforme

Thanks so much Tina, it's so great to hear you are grounded and not slipping! Enjoy your practice with Liforme :)

Rated 5 out of 5 stars

Great Mat

The mat is beautiful. It is very long and comfortable. I do not slide when doing poses. I really like the mat. The ordering process was easy and pleasant. I would highly recommend the mat.

January 27, 2025
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Reply from Liforme

Thanks so much for your kind words! Great to hear that you're no longer slipping and sliding. Enjoy your practice with Liforme

Rated 5 out of 5 stars

Brilliant yoga mat

Brilliant yoga mat, is expensive but well worth the money. Good texture, great grip and doesn't slip. I also bought an extra large one for my son to do his workout and he absolutely loves it.

January 27, 2025
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Reply from Liforme

Thanks Patricia, wonderful to hear both you and your son love your Liforme Mats!

Rated 5 out of 5 stars

Reliable shipping

Reliable shipping, excellent quality mat

January 27, 2025
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Reply from Liforme

Hi Lana, thanks for sharing, enjoy your practice with Liforme

Rated 5 out of 5 stars

Excellent product / the best yoga 🧘‍♀️ mat…

Excellent product / the best yoga 🧘‍♀️ mat I’ve ever owned. I bought the travel mat as I walk to class and it’s lighter which is absolutely ideal and is large enough and gives enough padding too

January 27, 2025
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Reply from Liforme

Hi Susanne, great to hear the Liforme Travel Mat is suiting you well for your practice. Enjoy!

Rated 5 out of 5 stars

I love the look and feel of my mat

I love the look and feel of my mat. It works great during my Hot Yoga classes. Highly recommend.

January 5, 2025
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Reply from Liforme

Wonderful to hear Rosana, may you continue to enjoy your practice with Liforme :)

Rated 5 out of 5 stars

The Perfect Yoga Mat

The Liforme yoga mat is a game-changer for my practice! Its incredible grip and alignment markers make poses feel stable and precise. The eco-friendly materials and comfort add to the overall premium experience—highly recommend!

January 22, 2025
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Reply from Liforme

Thanks Katia, we really appreciate your recommendation :) Wishing you all the best with your practice

Rated 5 out of 5 stars

Amazing Product and Customer Service!

i recently bought my first Liforme yoga mat on the recommendation of my yoga teacher and after only two uses already wouldn’t be without it. I love the extra width and length that it offers allowing me to get into poses properly, especially using the markings printed on the mat. There’s also no chance of feet or hands slipping even when a little sweaty. I feel very safe and secure in poses. During my first yoga class with my new mat I noticed a blemish. I realised this would have been down to the delivery driver as the mat was so carefully and beautifully wrapped in a protective sleeve inside its yoga bag. I contacted Liform and Sam responded very quickly wanting to rectify the situation as soon as possible. I couldn’t have received a better level of service. Liform obviously really care about their customers and are also extremely passionate about their beautiful products. I hadn’t really given my old mat too much thought but now I have my new Liforme mat I realise I wouldn’t choose anything else. I thoroughly recommend Liforme to anyone looking to buy a yoga mat. Thank you once again!

January 13, 2025
Unprompted review
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Reply from Liforme

Hi Zoe, Thanks so much for your lovely review and we are so happy you are loving your new Liforme mat! We are always here to help, so if you need anything else in the future, let us know :)

Rated 2 out of 5 stars

Poor customer service.

ordered two mats by accident informed straight away. Taken over 6 weeks to resolve issue ( 15 emails) . Have to pay for the returns . Email only.

December 1, 2024
Unprompted review
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Reply from Liforme

Hi Lisa, I am so sorry to read that you have had difficulty getting your order issue sorted. This is definitely not what we aim for. I will send you an email from info@liforme.com to see how we can make this right for you.

Rated 5 out of 5 stars

Game changer

Wow. So chuffed with my Liforme yoga mat. I always relied on the gym’s basic yoga mats and decided to invest in a good mat and my Liforme mat has been a game changer. Such good grip when I’m doing for example the downward dog and I really benefit from deeper stretches because of it. I was worried about spending out on my mat but I practice 2-3 times a week and want to do more at home too and the investment is 100% worth it. I don’t normally write reviews but hope this might help those sitting on the fence about getting a mat. I’m so happy with my mat. Great product, very well made and improves my practice.

January 4, 2025
Unprompted review
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Reply from Liforme

Hi Jen, Thank you so much for taking the time to share your review and for your kind words. We are so happy that you're happy 💚

Rated 5 out of 5 stars

Customer service was EXCELLENT

Customer service was accessible and active. I’ve bought 5 mats for myself and as gifts and I wouldn’t go with any other brand.

December 16, 2024
Unprompted review
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Reply from Liforme

Thank you so much Jillian, for your kind words and repeat custom. We are so happy to hear that you are happy and feel very privileged to have such an amazing community of yogi customers.

Rated 3 out of 5 stars

Slow customer support, dishonest return policy

1. I made an order and received someone else's tracking number which was delivered in January 2024 (now December 2024).
Customer support answered me only in 5 days to provide a valid tracking number.

2. Here's information for those who want to return the item:
"for returns of non-faulty products, there is a return fee of €15 to help cover the cost of the label and in cases where the paper hygiene seal has been broken an additional handling fee of €20."

€35 fee for returning a completely new product! I never encountered such a dishonest policy before.

December 10, 2024
Unprompted review
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Reply from Liforme

Hi Anastasiia,
I am so sorry to hear that you initially received an incorrect tracking number. The tracking number that I can see was sent to you is showing the correct order details to me and shows that your order was successfully delivered on 14 December 2024. I've no idea what could have gone wrong here but will raise it with our delivery partners to make sure it doesn't happen again.
I'm so sorry that you did not receive our response to your email of 12 December 2024. My colleague, Sam, replied to you from info@liforme.com. Perhaps you could check if it went to your junkmail box? Just to let you know, if you ever need us, we offer live support on our website 24/7. Our info@liforme.com inbox now has Customer Experience support working 7 days a week.
We are so sorry that you've had a bad experience with our company service, we work really hard to leave every customer happy and want to make it right when things go wrong. I will contact you directly via email to see how we can put this right for you.

Rated 5 out of 5 stars

Costumer service

I recently had to contact costumer service and was incredibly impressed with the service I received. From the moment I reached out, the team was responsive, professional, and genuinely invested in finding a solution. They went above and beyond to ensure my issue was resolved quickly and efficiently. I’ll definitely continue to use Liforme products and highly recommend them for anyone looking for reliable, customer-focused service.

October 31, 2024
Unprompted review
Liforme logo

Reply from Liforme

Thank you Deya, we are so happy to hear this 💛

Rated 5 out of 5 stars

Very grip, almost no complaint

I've been using my Liforme mat for w months now!! Very happy and satisfied with my experience, it's so grip, and stable!

If there is one small thing that I would complain about it the weight, but overall 10/10!!

September 3, 2024
Unprompted review
Liforme logo

Reply from Liforme

Thank you Xin 🙏

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