Liftandpress Reviews 

97
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered from this company and paid back in June/July. Never received item, or the refund that was promised. A real shame, as earlier in the year I received the item I ordered. I’m just glad it was o... See more

Rated 1 out of 5 stars

Scam company, stated delayed items then ignored emails to chase. Telephone numberb does not exist. Website is now redirected to a us site so trying thier luck by scamming others. This is the first... See more

Rated 1 out of 5 stars

Always been really slow on shipping and never sends tracking, then blamed me for not receiving. But this last order of £150 they've simply refused to send the item, completely ignored me and/or li... See more

Rated 5 out of 5 stars

We needed a custom boxing rig for our gym that was opening in Newcastle under Lyme so we reached out to Lift and press to see if they could help out. Within a day wed spoken to the team and received a... See more

Company details

  1. Fitness Equipment Store
  2. Sportswear Store

Written by the company

Lift and Press are the fastest growing provider of gym equipment within the UK. Offering products for both the home gym and commercial market. Lift & Press can also help with custom gym design and builds or custom made gym equipment for commercial gyms through our in house CAD/CAM designers and our HQ manufacturing plant based in greater Manchester. From Commercial squat racks to the home gym cable pulley systems its easy to see why we are becoming the UK’s best provider of fitness and gym equipment.


Contact info

2.2

Poor

TrustScore 2 out of 5

97 reviews

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No recent history of asking for reviews

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2.2

All reviews

(97)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Was missing an item from my order. They replied back to my message the same day and dispatched the missing item with next day delivery. The cables are of good quality and go a long way to fill that void in my gym workout.

January 11, 2021
Rated 1 out of 5 stars

Not received my item was meant to last…

Not received my item was meant to last Thursday

January 11, 2021
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Reply from Liftandpress

Hi Nancy

We sent out text messages to all customers stating that since the announcement of Lockdown part 3 that both ourselves and the couriers distrubtion Networks were under significant preasure to meet the sheer influx of online orders. We sent this text to all customers because we know how important it is for everyone to get their orders and stay active during such tough times!! Your order has been dispatched and it is on its way alls we can do is ask that you bear a little patience as the whole country is under pressure to deliver a magnitude of parcels at the minute!! We did throw in a free pre workout to all late orders but given then 1* review you've left we almost feel hurt!!


Stay safe and stay lifting!!

Rated 5 out of 5 stars

Recommended by me anyway

Purchased the Cable Pulley System x 2, works fantastic and very sturdy. i had a couple of questions about my order and received great customer service with quick responses. many thanks and well recommended by me.

December 27, 2020
Unprompted review
Rated 5 out of 5 stars

Customer service is superb

Customer service is superb. Every time I contacted them for immediate response and sorted my issue out immediately, which wasn’t any fault of theirs but shocking couriers. Couldn’t recommend them enough and will certainly be ordering more equipment for my home and commercial gym.

December 12, 2020
Unprompted review
Rated 4 out of 5 stars

i do want to give 5 stars but since i…

i do want to give 5 stars but since i still haven't received the product ....
(Order it 10nov.2020) , it is not the fault of the seller, but of the post..in the netherlands, we will wait a while, the seller is easily accessible by mail and responds quickly

5 stars if I had received it and was able to rate the product

November 24, 2020
Rated 5 out of 5 stars

Although am Still awaiting my item I…

Although am Still awaiting my item I trust that will be good quality for the price, but the only issues that I’ve faced has been the choice in courier service used to deliver.
I received my tracking which had told me my item has been with the courier over a week now and hasn’t been moved since but after sending over relevant information to the customer service team they were able to rectify the issue. Can’t fault their customer service.

November 17, 2020
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Reply from Liftandpress

Hi Rhys

We have had lots of the issues with hermes this past week yourself being one of them however as promised we have sent another which will require a signature and is now with the Couriers so hopefully it will be with you very soon!!! We highly appreciate your patentience and understanding as we have both seen hermes have seemingly lost the parcel and have no idea where it is!!

Stay safe and stay lifting!!
🏋️🙏🏋️🙏

Rated 5 out of 5 stars

A good service and great product

A good service and great product. Smooth transaction, delivery as stated. The product was better than expected. Smooth and versatile. Would thoroughly recommend.

November 15, 2020
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Reply from Liftandpress

We love to meet customer expectations but exceeding them is even better! Thank you for the kind words Chris & we hope you get the most out of your system during these tough times!!

Rated 5 out of 5 stars

Willing to go the extra mile

Very good, customer friendly and willing to go the extra mile to help. When an item I ordered from them went missing in the post they took time out to hand deliver it to my door (they are based in Bolton- Lancashire and I live near Pontefract in Yorkshire). Can't get better than that

November 12, 2020
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Reply from Liftandpress

When we say that we believe Health is Wealth we really do mean it!! And we know how important it is during these stressfull times that our customers have the ability to workout no matter what.....So if Royal Mail service dont meet our standards then the extra mile we go because nothing is more important at the minute the looking after the mental health of the nation!!

Stay Safe & Stay Lifting!!!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent product!

November 12, 2020
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Reply from Liftandpress

We are happy to be of service!! 🙌🙌🙌

Rated 5 out of 5 stars

Hamstringer. Perfect item and great Seller

I purchased The Hamstringer via Liftandpress's eBay store. Absolutely brilliant addition to my cable machine. Hits the hamstrings perfectly. Great value...most of these come from the US and are prohibitively expensive to ship (postage and customs/vat). Item came quickly and Hermes delivered it. Recommend without hesitation.

November 11, 2020
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Reply from Liftandpress

Aimee We cant tell you how much we love this review!!! As it was one of our newer products launched over the last few weeks there is always that little bit of anxiety in regards to how our customers will react to the product!! And Reading this realy made our Week!!!

As its a new product we dont realy have any footage we can use for our social media due to the current restrictions halting much of the creative industries!! We would love it if you sent any videos/photos even product review to us on social we can use and we'd be more than happy to send you some freebies!! IE our latest product the Freaky Strength Farmer Straps!! 🙌🙌🙌

Rated 5 out of 5 stars

Solid kit at good price!

November 9, 2020
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Reply from Liftandpress

Jan we realy appreciate that feedback as our goal as a company is to make exercse at home affordable to everyone!!! so to hear to that not only did the product meet your expectations but the price was also a key selling point realy means something to us!! In a time where much of the country is looking to exploit gyms being closed hiking up prices we are trying to truely help people by making not just exercse but real good quality workouts more affordable then ever before because the mental health of the nation is liturelly hanging on by a thread at this point!!

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