Liftow Ltd. - Kitchener Reviews 5

TrustScore 3 out of 5

2.9

Trillium Drive 615, N2R 1J9 Kitchener, Ontario, CA


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Rated 1 out of 5 stars

The liftow at Kitchener Branch needs a lot of change the SERVICE MANAGER His name Jason he doesn’t know anything about customers service plus he has no skills about technical skills or management skil... See more

Company replied

Rated 5 out of 5 stars

Ray Renaud took my order for my fork extensions, got back to me promptly with price and delivery. On top of it he dropped them off himself after 5pm on Nov 19th. He also checked my forklift plate to... See more


Company details

  1. Material Handling Equipment Supplier
  2. Business to Business Service
  3. Safety and Work Wear Store
  4. Safety Equipment Supplier
  5. Warehouse

Written by the company

Liftow is Canada's leading partner for end-to-end Toyota forklift and material handling solutions since 1960.


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

The liftow at Kitchener Branch needs a…

The liftow at Kitchener Branch needs a lot of change the SERVICE MANAGER His name Jason he doesn’t know anything about customers service plus he has no skills about technical skills or management skills, I don’t have a glue where you find this kind of people.If u asking me I don’t thinking in a million year I will hire someone like him, Is very rude and no glue what is doing their.

June 15, 2022
Unprompted review
Liftow Ltd. - Kitchener logo

Reply from Liftow Ltd. - Kitchener

Hello Adam,

Thank you for reaching out to us with your concerns. We apologize for any negative experience you may have had with our Kitchener Branch's Service Manager. We take all customer feedback seriously and would like the opportunity to address and resolve the issues you have raised.

Could you please provide more information or specifics regarding your experience with Jason so that we can investigate the matter further and take the appropriate steps to ensure that such incidents do not occur in the future?

Please feel free to contact me directly to discuss further. I am available to assist you in any way that I can.

Cordially,
marketing@liftow.com

Rated 5 out of 5 stars

Ray Renaud took my order for my fork…

Ray Renaud took my order for my fork extensions, got back to me promptly with price and delivery. On top of it he dropped them off himself after 5pm on Nov 19th. He also checked my forklift plate to make sure we were legal using the fork extensions which we were.
I was very impressed with the service Ray gave me, so that is why i'm giving a rating of 5 stars

November 20, 2020

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