Order was delivered ok, but had requested the solar panel version! Only issue ...when I came to fit the solar panel to a fence, all the fittings were the wrong size! The pivot bracket is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was slower than advertised and box was huge compared to the item inside and the bulbs are smaller than expected which lost a star. Otherwise they are nice lights. Got ones with a remote but i... See more
Company replied
Order process was good, and information on buying. Delivery was a little slow ( Royal Mail) and the contents of the box were difficult to unravel, but they're in place and look great.
Company replied
Happy with festoon lights. Although, ordered the 42m length with remote. Actual size of bulbs is smaller than what is depicted in the photos, although spec did state size of bulbs. Remote only works i... See more
Company replied
Company details
About Lightexpert.co.uk
Written by the company
Welcome to Lightexpert.co.uk!
In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.
Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.
Contact info
De Schakel 72, 5651 GH, Eindhoven, Netherlands
- +31 (0)85 000 55 91
- help@teqvion.com
- lightexpert.co.uk
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lightexpert.co.uk
Thank you for your review. If you have any questions or comments, please contact customer service; they will be happy to assist you.
The 3 wire connections supplied with…
The 3 wire connections supplied with the light do not fit behind the light so different hardware is required to get a flush fit.
April 7, 2026
Reply from Lightexpert.co.uk
We appreciate your feedback and we are sorry the wiring did not fit properly, causing installation issues. We will review the hardware to improve the product.
Reply from Lightexpert.co.uk
We're happy to hear that the tracking was good and your order arrived on time! We appreciate your positive feedback very much.
Total disappointment
I requested, and paid for delivery to be within 1-3 days. This was paramount. After 3 days, the delivery had not arrived. I then tried to contact you, through telephone, messages and e-mails. Unable to make any contact whatsoever, to cancel the order. I have since had to order similar lights, from an alternative supplier.
April 6, 2026
Reply from Lightexpert.co.uk
We regret that our delivery and communication did not meet your expectations. We appreciate you bringing this to our attention. We are looking into what occurred to prevent this from happening again. Thank you for your feedback.
Great products and prices
Great products - I bought some bulbs, a dimmer switch and 2 ceiling lights and they were all accurately described on the site with all the dimensions provided. Great price and quick delivery - I ordered from the uk and they were delivered within a week.
April 6, 2026
Reply from Lightexpert.co.uk
We're happy to hear that you found our products accurately described and well-priced. We're also glad the delivery to the UK was quick! Thank you for your positive feedback.
Reply from Lightexpert.co.uk
We're happy to hear that you had a great experience with our product and fast delivery service. Thank you for your positive feedback!
Excellent product at a very good price
Excellent product at a very good price, would definitely buy from this company again
April 6, 2026
Reply from Lightexpert.co.uk
We're happy to hear that you had an excellent experience with our product and pricing. Thank you for your positive feedback and your intention to buy from us again!
Reply from Lightexpert.co.uk
We're happy to hear that you received your unique product quickly. Thank you for your positive feedback; we appreciate it!
really good quality
the light from fitting is excellent
fitting itself good quality
fitting very easy
April 6, 2026
Reply from Lightexpert.co.uk
We're happy to hear that you find the light and fitting quality excellent, and the fitting process easy. Thank you for your feedback.
Would Recommend
Ordered 4 LED strip lights that were cheaper than local suppliers. Lights were of good quality and easy to install. Fast delivery. Would thoroughly recommend Lightexpert
April 6, 2026
Reply from Lightexpert.co.uk
We're happy to hear that you found our LED strip lights to be a good value and quality! We appreciate your positive feedback regarding the fast delivery and easy installation. Thanks for your recommendation!
Parcel arrived 1 day before the date…
Parcel arrived 1 day before the date expected. The parcel was sturdy and well packed, no damage. Would do business with Lightexpert again.
April 13, 2026
Reply from Lightexpert.co.uk
We're happy to hear that your parcel arrived early and in excellent condition! We appreciate your positive feedback and are glad you had a great experience. Thank you!
Good quality exterior downlighting at…
Good quality exterior downlighting at affordable price. Highly recommend.
April 6, 2026
Reply from Lightexpert.co.uk
We're happy to hear that you find our exterior downlighting good quality and affordable. We appreciate your recommendation very much!
The lights were delivered promptly and…
The lights were delivered promptly and were as described.
March 24, 2026
Reply from Lightexpert.co.uk
We're happy to hear that your lights were delivered quickly and matched the description. Thank you for your positive feedback; we appreciate it!
Reply from Lightexpert.co.uk
We're happy to hear that you had a great experience with our prices and delivery. Thank you for your positive feedback; we appreciate it.
What a total load of fecking rubbish
What a total load of fecking rubbish. Cheap construction, instructions impossible to read and diagrams are a nonsense.
Light expert my arse! No "expert" would sell such crap.
Listen....this is me screaming obscenities into my workshop!
April 11, 2026
Unprompted review
Reply from Lightexpert.co.uk
We appreciate you taking the time to share this feedback. We're sorry the product's construction and instructions didn't meet your expectations. We will review your comments to improve our products.
I was told that a refund had been sent…
I was told that a refund had been sent , but it never materialised nothing in my account . PayPal refunded me in the end . As stated before in a previous review dated 3 march use this company at your peril . Customer service is diabolical
March 3, 2026
Unprompted review
Reply from Lightexpert.co.uk
We regret to learn about the refund issue and the trouble you experienced. We appreciate you bringing this to our attention, and we'll investigate how to improve our service.
Reply from Lightexpert.co.uk
We're happy to hear that you received excellent quality and value with timely delivery. Thank you for your positive feedback; we appreciate it.
Delivery unreliable incorrect delivery…
Delivery unreliable incorrect delivery information . Do not get satisfactory email replies to concerns and products turn up one on time and the other 3 days late.
Delivery emails come from different retail companies and not Lightexpert so confusing .
Product was ok. No replies to cancelling order . Communications terrible .
April 2, 2026
Reply from Lightexpert.co.uk
We appreciate your feedback and apologize that the delivery and communication regarding your order were not satisfactory. We're sorry about the incorrect delivery information, the late arrival of your product, and the confusing emails. We'll investigate these issues to improve our service.
Not received my order and customer…
Not received my order and customer service most unhelpful not providing any delivery details
April 10, 2026
Unprompted review
Reply from Lightexpert.co.uk
We regret that you have not received your order and that our service was unhelpful. We'll investigate and work to improve our delivery information.
Reply from Lightexpert.co.uk
We're glad you had a positive experience with our pricing and delivery. Thank you for your feedback, it means a lot to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.