Lightfeet Reviews 11

TrustScore 2.5 out of 5

2.6

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Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Underwear Store
  6. Women's Clothing Store

Information provided by various external sources

Lightfeet produce a quality range of Insoles, Socks and Footwear in the knowledge that we are helping prevent and reduce foot aches and pains, to keep our loyal customers training harder for longer.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Lightfeet thongs - Excellent thongs! Excellent customer service!

Lightfeet thongs

I’ve tried just about every brand of thongs in Australia and I’ve got to say that Lightfeet things are the best! Soft but supportive, easy to wear, great arch support. Not only that but the customer service is the best I’ve experienced. I have trouble finding the right fit, especially when buying online. Not a problem for Lightfeet! Was extremely impressed by the “not a problem” attitude from Tegan. Took us 3 tries to fit my odd feet but nothing was a problem.

Excellent product! Excellent customer service!

August 1, 2025
Unprompted review
Rated 2 out of 5 stars

No 3rd free pair

Paid $80 for 2 pairs of socks during Black Friday “sales”-didn’t get 3rd free pair :(
This is apparently because I didn’t put 3 in my cart. I realized this the moment after I paid so I immediately emailed customer service but my message was ignored.
Normally wouldn’t buy these overpriced socks so it was hugely disappointing . 👎

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Thong has shrunk and no customer service

Bought a pair of Lightfeet thongs and one has shrunk!! They were at the door and this one got more sunlight but have always taken my thongs off at the door without this issue. Customer Service is non existent- can’t phone them and have had no response to my emails which is more frustrating than the actual thong issue. Money basically thrown away. Would recommend Archies any day over this product!!!

September 1, 2024
Unprompted review
Rated 2 out of 5 stars

Lightfeet Trail Half Crew Hiking Socks

These don't wear very well, after only a few months the stitching is coming undone and holes are appearing. The elastic is extremely tight around your leg at the top and when you get down to it the cushioning is no better than my thick bamboo socks. This a marketing gimic.
They are very expensive and not worth it in the long run.

March 4, 2024
Unprompted review
Rated 2 out of 5 stars

Very disappointed

Very disappointed, I am getting rubbing on the tops of my toes and pain,I thought these were the best and they are expensive.
However, you don't mind paying extra for the best-or so I thought!
I have emailed three times, no response or after-sales service.
Be warned!

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

100% Guarantee is Rubbish

Sent the socks I bought back as I wasn't 100% happy with them. It's been over a month and I haven't heard back. I sent an email almost 2 weeks ago and no response. Next step is to lodge a dispute with my credit card company...

December 25, 2022
Unprompted review
Rated 1 out of 5 stars

Bad rubbing and blisters after an hour.

They felt amazing at first. The most comfortable thongs I'd ever worn. But after about an hour, they rubbed so tightly and so much that I got really bad torn blisters on the inside of my feet where the strap sits. I've never heard of having to wear-in thongs before, nor have I had to. I don't think I can wear these at all anymore and I went out of my way and paid a pretty penny for them. I personally do no recommend these. They are far too tight.

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic products and service

After trying many other products I came across Lightfeet and finally found products that are well made and reasonably priced. The service is fantastic too!

August 17, 2018
Unprompted review

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