The Light House (Leicester) Reviews 34

Delivered on time and with care. Communicated all the way through. I will definitely order from this company again. Fantastic service.

Helpful staff when we had query before ordering. Good communication when one item was delayed. Lights very well packed

Ordered qland paid for a pendant light and matching wall lights. Received a call a week later to say the wall lights wouldn't be available until March 8th but the pendant light would be despatched immediately. We are still waiting.

Online order needed quickly. Helpful staff enabled this to happen. Very satisfied with lights and service.

Knowledge, experience and understanding of products, excellent and friendly customer service.

We found a light fitting that we liked on the website but needed more information before buying. A telephone call to the shop answered all of our questions and we completed our purchase easily through the website. The fitting arrived very promptly, was carefully packed, was exactly as described and is now in place. Overall a great service and the ideal light for its position.

I needed to source quite a few new lights for an extension build I was going through. I hadn’t used this shop before but I’m so glad I found them. I cannot stress enough how knowledgeable and helpful the two gentlemen I dealt with were. They advised me on so many of my choices and also showed me alternatives to ensure I was sure on what I was purchasing.
Once the order was placed the communication ongoing was just great.
I can’t recommend this place enough. If you’re in or near Leicester and need lights/bulbs…. pop along and see them!

Great service, didn't have what we wanted in stock, but had an excellent choice to pick from and physically view hanging in the shop.
Got a phone call less than a week later confirming order was ready to collect

Excellent service , knowledgable and friendly staff - wide choice of products - great experience every time - thank you

Being fragile products it is really important they are well packed - it was!

We had to go on line to order our lamp - I didn’t put my correct email address but when I made enquiries with The Light House they sorted out my enquiry with no problem- the lamp arrived & I received a very polite telephone message to pick it up - we picked it up & was very impressed with the service& the customer care was incredible- we was shown our purchase & advised about which light bulb to use - the lamp was set up with the light bulb intact so all we had to do when we got home was plug it in. We have had several items from The Light House over the years & have always been very impressed with the service & customer care we received every time.

Excellent all round, couldn’t have been more helpful, also helped me get exactly just the lights I was looking for, I would definitely recommend the Light House17

Excellent service, can't say anything else but excellent. Carefully wrapped to avoid damage as what I purchased was glass. Would definitely use again.
April 2023
John Watson

Great customer service. Items came promptly and well packaged. Would use again.