Lighthouse Storage Reviews 299

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I am thrilled with this spacious and easily accessed new storage facility in West Palm Beach. Glad I was able to move in while initial discounts were offered. It's filling up real fast and at their r... See more

Rated 2 out of 5 stars

Been a customer for over 3 yrs, poor lighting, mainly dead bulbs never replaced, complained several times, nothing ever happened, overworked customer support team, basically one person, doing everythi... See more

Rated 4 out of 5 stars

Yes, very decent treatment & proffessional staff! The gentlemen who helped me showed me exactly what size storage I needed. He was fast friendly and helpful. The only problem to watch out for is th... See more

Rated 1 out of 5 stars

They changed ownership and we were suppose to get a 50 dollar discount for referring someone who rented a storage. So we paid the rent for it and now they are trying to say we owe the 50 plus late cha... See more

Company replied

Company details

  1. Warehouse
  2. Furniture Store
  3. Storage Facility

Information provided by various external sources

Welcome to Lighthouse Self Storage where our goal is to help make renting a storage unit as easy as possible. We provide; Commercial, Business, RV, Boat, Trailer & Personal storage, as well as Office & mailbox rentals at certain locations. California Locations: Whittier Carson Oceanside Westminster Florida Location: West Palm Beach Homestead Fort Lauderdale


Contact info

2.7

Poor

TrustScore 2.5 out of 5

299 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had the best experience

I had the best experience! Gabi & Cindy was extremely professional and informative. They both worked hand in hand to provide excellent service and satisfaction with my needs.

Thank you!
Jennifer Murray

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Tammy Watters

The manager, Tammy, was exceptionally courteous and helpful finding the size and price of a unit I needed. The units I inspected were spot clean and the price was surprisingly very reasonable. The entrance to the units are very secure. I am completely satisfied with the security, size and price of my unit.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Efficient

My experience was good and efficient. I was provided what I needed.

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

Best prices plus so much more

Super friendly and helpful with all my questions and of course AMAZING discounted first couple of months rent. Plus no deposit! I Highly recommend getting your storage unit here!

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very Proactive and Helpful

I was in desperate need of a storage spot for my travel trailer. When I originally called, this facility was sold out, too. But, unlike other companies, they asked for my number and said they'd reach out if a spot came open -- within a few weeks one did...they worked with me and got me in in no time! The most helpful team I've experienced at a storage facility ever!

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

RIPPED OFF BY LIGHTHOUSE STORAGE

If I could put no stars I would Complete Rip off. Tried to keep my unit by charging excessive fees. The trick is low cost upfront but will bust your butt on the backend. Don’t be one day late or it goes from 60-300 no exaggeration. I’m letting everyone know that those youngsters and the owners are scamming ppl in Evansville, Indiana. This could be happening all over. Enter with caution and if the try it file suit against them and BBB.

February 19, 2020
Unprompted review

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