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Lighthouse Storage Reviews 299

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TrustScore 2.5 out of 5

2.7

Warehouse
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Rated 5 out of 5 stars

I am thrilled with this spacious and easily accessed new storage facility in West Palm Beach. Glad I was able to move in while initial discounts were offered. It's filling up real fast and at their r... See more

Rated 2 out of 5 stars

Been a customer for over 3 yrs, poor lighting, mainly dead bulbs never replaced, complained several times, nothing ever happened, overworked customer support team, basically one person, doing everythi... See more

Rated 4 out of 5 stars

Yes, very decent treatment & proffessional staff! The gentlemen who helped me showed me exactly what size storage I needed. He was fast friendly and helpful. The only problem to watch out for is th... See more

Rated 1 out of 5 stars

They changed ownership and we were suppose to get a 50 dollar discount for referring someone who rented a storage. So we paid the rent for it and now they are trying to say we owe the 50 plus late cha... See more

Company replied

Company details

  1. Warehouse
  2. Furniture Store
  3. Storage Facility

Information provided by various external sources

Welcome to Lighthouse Self Storage where our goal is to help make renting a storage unit as easy as possible. We provide; Commercial, Business, RV, Boat, Trailer & Personal storage, as well as Office & mailbox rentals at certain locations. California Locations: Whittier Carson Oceanside Westminster Florida Location: West Palm Beach Homestead Fort Lauderdale

Contact info

2.7

Poor

TrustScore 2.5 out of 5

299 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tammy was awesome

Tammy was awesome. Very welcoming, informative, and professional. Signing up was quick and convenient. I have recommended your service to two friends already.

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

New Customer Experience

Customer service was very friendly and easy to complete paperwork.

Units and storage area is very clean!

Very happy I came in and found Lighthouse Storage!

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

I compared pricing and the unit I…

I compared pricing and the unit I rented was a great price. The facility is very very clean and secure...I recommend this storage facility to anyone that wants to take care of their valuable items in storage. The rental process was very quick and easy. I also use their online payment feature...

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service. Friendly. Clean storage facility. We are very happy with our storage space. It is roomy compared to where we stored our RV before.

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

I've been a very satisfied customer for…

I've been a very satisfied customer for 3 years--- and being a 'senior citizen', I'm no neophyte when it comes to utilizing commercial storage over the years in a variety of locations.
I checked-out several storage places in the Oceanside area before selecting Lighthouse's Oceanside facility. It was an easy choice. They were competitively priced and superior in facility amenities and cleanliness! And if that wasn't enough, I quickly realized the management/staff team there was par excellence!! And while there's been a few staff changes, the professional quality-level continues without a hiccup.
Over a year ago, I moved temporarily(?) to Texas. Subsequently, one of my granddaughters in Texas went to Oceanside to visit a few relatives. I gave her my Unit's key and a LH-O'Side biz card so she could retrieve a few items for me. She said it went like clockwork!

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Top Notch Storage Facility

Carla is a perfect representation for this facility. She is kind, courteous and professional. She took the time to show us our options. The facility is clean and well lit. Hand trucks are available to make moving in and out easy. They even have a moving truck available free of charge when moving the big stuff! Just replace the gas. And of course it is within a certain mile radius that you get it for free.
Climate controlled, clean, safe and easy access were important to us and Lighthouse hit them all. We are extremely happy with our choice.

November 24, 2019
Unprompted review

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