LightHub Direct Reviews 2,845

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting their excellent construction and ease of installation. Many people also highlight the efficient and prompt delivery service, with items frequently arriving quickly and well-packaged. The customer service is also often commended for its helpfulness and responsiveness, with many consumers appreciating the clear communication throughout the ordering and delivery process. However, some customers also noted issues with their orders, including incorrect quantities, missing items, or products that arrived damaged. A few other people also felt that the return process was difficult and frustrating, and some experienced significant delays in receiving their orders or a lack of communication regarding dispatch and tracking.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast delivery... See more

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, quick delivery,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the quality of... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent and prompt service, highlighting... See more

Based on these reviews

Rated 4 out of 5 stars

Good price, straight forward ordering and quick delivery, unit well made and easy to fit, was a replacement for a previous outside light. Works well.

Rated 4 out of 5 stars

THE PRODUCT AND SERVICE WAS VERY GOOD IN GENERAL, BUT THERE WAS JUST ONE ISSUE WITH THE PRODUCT - THERE WAS A ONE OF THE CATCHES MISSING.

Rated 4 out of 5 stars

Fast delivery great staff a pleasure to do business with good quality gear

Rated 5 out of 5 stars

Tbh they had a nightmare. Bought 7 lights, package if 6 turned up on time. The other light got lost. They redelivered it several days later, damaged in transit. It happens. Gave me a full refund witho... See more


Company details

  1. Lighting Store
  2. Electrical Equipment Supplier
  3. Electrical Supply Store
  4. Electrical Wholesaler
  5. Lighting Manufacturer
  6. Lighting Wholesaler

Written by the company

✔️ Quality Own Brand Products ✔️ Exceptionally Low Prices ✔️ Service You Can Rely On We use our 30 years of experience to procure quality products directly from source. By cutting out the middlemen, we’re able to offer exceptionally low prices below the market rate. In addition, we believe in the importance of exemplary service. You can trust us to deliver your order on time and if anything should go wrong, we promise to go above and beyond until your issue is resolved. We aim to ensure that LightHub customers are happy customers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 30% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great quality products.

Product purchased is exactly what I expected. Simple to install as an engineer. Unfortunately the delivery was delayed by a day due to courier issues. I waited in for the delivery and it was cancelled an hour after the alloted slot.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

I ordered 30 units of emergency lighting across three separate orders all within two weeks. Each order was fast efficient and all product excellent.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Because fast delivery and very happy…

Because fast delivery and very happy with the light quality very easy to install and happy with shap lighting and the size perfect thank and I will deal with that in the future again

March 20, 2026
Unprompted review

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