Proxy Service Reviews 

106
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I've tried LightningProxies for residential proxies over a few months, digging the big IP pool, low prices, solid speed. But their state-level geo-targeting is hit-or-miss—around 20% mismatch on check... See more

Company replied

Rated 1 out of 5 stars

Support is completely terrible. Both online chat and Telegram are useless - people there don't understand anything and can't help with basic issues. When you actually need help, you're on your ow... See more

Company replied

Rated 5 out of 5 stars

Using these guys for quite some time now. There are no better in the mobile providers. There are some issues of course that rise up occasionally but they are swift and always prepared for them. Workin... See more

Company replied

Rated 5 out of 5 stars

Found lightning proxies a little over 6 months ago and they have been my go to since. Their rotating residential is top notch and lowest pricing ive found for this quality. I highly recommend this pro... See more

Company replied

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(106)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The proxy service is decent with good…

The proxy service is decent with good speed and a wide range of options. However, I faced some issues with IP rotation which affected my scraping tasks. Support was slow to respond, taking about 30 minutes to get back to me. If they can improve on this, I might consider updating my review.

August 22, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

We sincerely apologize for the inconvenience you experienced with our support team's response time. Please reach out to us again, and we will ensure your concerns are addressed promptly.

Kind regards,
The LightningProxies Team

Rated 1 out of 5 stars

Unprofessional and Shady Business

They frequently do giveaways for bandwidth on proxies. Apparently if you win too many times they disown you and speak with very bad manners. Basically I won a 2nd giveaway and they deleted my initial ticket without me seeing any responses. Then I reopened ticket and was clueless of what happened and I kindly asked if there was any mistake because i didnt have any extra bandwith added to my account. And they replied: "How do you want the ban" "You claimed too many times" "Both of ur current plans are now deleted" "great day".

Then went forward and nullified both of my plans.
Very very unfortunate. Thank god I was just testing the service before actually buying more than 10GB per month that I had planned.

All in all, the service is a resell of other big proxy providors, they use a public proxy site template and it is being run by a petulant teenager with broken English. I don't know how legit customers have good experiences with those people...

UPDATE: The site owner contacted me through discord threating me as well because of this negative review.

REPLY UPDATE: In contradiction with what the site owners claimed in their response. They have no real data to back their argument that I was abusing their gifting system with multiple accounts. My discord account was created in 2017 (info publicly available on each discord account).

Reading their Terms of Use, nowhere does it state that having won 2 giveaways makes you susceptible to account limitations or revoke of the gifted plans. Thus, the action was unjustified and unjust.

Lastly, according to:
- ISO 9000:2015 - Quality Management Systems - Fundamentals and Vocabulary
- ISO 9001:2015 - Quality Management Systems - Requirements
- ISO 10001:2018 - Quality Management - Customer Satisfaction Guidelines

The ISO standards cited above consistently define a customer as any individual or organization that receives or could receive a service, product, or any other deliverable from an organization. This supports the conclusion that a registered user who accesses a service through a giveaway can indeed be considered a customer under ISO standards.

So, I repeat myself. Whoever needs a legit service this should not be it as it doesn't comply with the ISO standards that most regional laws require.

August 9, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Our team noticed that you are attempting to claim free gifts multiple times, possibly from different accounts. As a result, they have decided not to offer you a free reward for the third time because you appear to be focused solely on obtaining free proxies. Meanwhile, other members have not had the chance to try our services at all.

You stated, "Thank God I was just testing the service before actually buying more than 10GB per month that I had planned." You claimed this gift on June 5, which means you have been "testing" the service for two months without creating an invoice or showing any intention of becoming a customer.

Thank you for your understanding!

Rated 1 out of 5 stars

avoid this provider

i got a free trial for 30 minutes i did few questions took 10 minutes to repsond and nothing to test then i asked them to delete my profile then received leave ur not too important, imagine urself if you be their client i will avoid this

June 22, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello,

Our team provided you with a Free Trial to our Datacenter Proxies, which gives you access for 30 min to test.

You asked for a second trial, which its not possible, and then you became aggressive towards our support team.

Please, when asking for free of charge trials, at least be thankful.

Thank you for your understanding!

Rated 5 out of 5 stars

Affordable Proxies

These proxies are very affordable if you require high bandwidth. Perfectly working, very minimal downtime. Support is also very active and helping.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

good and fast

May 19, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 1 out of 5 stars

If you forget your password and have…

If you forget your password and have used a gmail account to sign up, do NOT log out, you can't get back in, they don't support "forgot password" for gmail accounts, just wasted my money. Terrible site, also can't update your email that's linked to the account.

May 14, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello,

Please reach out to our Live chat support and they will help you to resolve this issue.

You can connect back to your connect by selecting Google on the Login page.

Registering with Google will not allow us to keep any password for future logins, because that's how the Google system works.

Thank you for your understanding!

Rated 1 out of 5 stars

scam

what an scam

They can’t even refund u even tho i haven’t used anything and when i demanded on an refund i got banned.

March 28, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

We aren't aware of such behaviour from our support team side, please contact us again to resolve your issue if there is any.

Thank you so much!

Rated 5 out of 5 stars

Great service

Great service, quality product and customer service is unbelievably fast and responsive ^_^

April 5, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 1 out of 5 stars

Dont even try it

Bought Datacenter proxies, didn't work, then asked for a refund, but they refuse to refund and blame everything on the customer.
-
"Problem is not at their end"

I recommend staying away from them.

February 29, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service


Hello,

We are not responsible if certain third-party websites do not work with our Datacenter Proxies. That's why we provide a FREE TRIAL of 30 minutes and even offer plans starting with 1 Day, allowing you to test before proceeding with higher plans.

Thank you for your understanding!

Rated 5 out of 5 stars

thank you

I had a hard time putting the proxy on the emulator, but even if the first solutions didn't work, finally, thanks to their help and listening, they took control of my computer and that helped me a lot.

January 3, 2024
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 5 out of 5 stars

Best proxy service

Outstanding intermediary services with remarkable speed, their data center is phenomenal, and the customer support responsiveness is flawless. I fully endorse their services with a 100% recommendation.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

I have tested their service and so much…

I have tested their service and so much happy with this proxies. Stability and clean proxies for my work. I recommend for everyone. The prices is unbeatable compared to many providers and also their proxies doesn’t go offline. I like this will love to invest more.

December 1, 2023
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 5 out of 5 stars

Such an amazing service!

Such an amazing service, just found them a couple days ago and they havent let me down at all. I recommend them %100!

December 16, 2023
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 5 out of 5 stars

i knew lightning proxies through a friend

i knew lightning proxies through a friend's recommendation, and ever since then they have been my go-to option for proxies. what impresses me the most is their responsive and excellent customer support with little to no waiting time. and of course, their wonderful connection speed

October 11, 2023
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 5 out of 5 stars

Great proxies for all use cases. Excellent pricing

Found lightning proxies a little over 6 months ago and they have been my go to since. Their rotating residential is top notch and lowest pricing ive found for this quality. I highly recommend this provider and have saved alot of money by switching to them.

December 15, 2023
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

Rated 5 out of 5 stars

Good proxy

I am very satisfied with the product and service, everything is fine, it helps me a lot with my work

December 14, 2023
Unprompted review
Proxy Service logo

Reply from Proxy Service

Hello there,

Thank you so much for your honest review!

Kind regards,
The LightningProxies Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look