On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... See more
Company replied
I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With... See more
Company replied
As a trade professional, I have found working with Lightopia and Opal Masters to be such a smooth process. Opal is always kind and supportive and I always come away with the product I need at a grea... See more
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Company details
Written by the company
Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.
Contact info
3323 Hyland Ave e2, 92626, Costa Mesa, United States
- (877) 559-7516
- hello@lightopia.com
- lightopia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Timeframe for delivery was accurate and…
Timeframe for delivery was accurate and delivered in 2 days once shipped. I had to cancel one item and reorder a larger size. Customer service responded immediately to help with the process. I ordered several lights. Delivered factory sealed with no issues.
January 23, 2026
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad the delivery timeline was accurate and that our customer service team assisted you right away. We truly appreciate you choosing Lightopia.
The Lightopia Team
Very Customer focused
Very Customer focused. Knowledgeable,
Professional, and patient!
January 16, 2026
Reply from Lightopia
Hello,
Thank you for the great feedback! We’re happy to hear our team provided knowledgeable and patient support. We truly appreciate your kind words.
The Lightopia Team
Lightopia provided amazing service from ordering to delivery
Your customer service was amazing and the delivery was prompt. We love out new helium chandelier. It is a fun and clean addition to our unique entry way.
January 15, 2026
Reply from Lightopia
Hello,
Thank you so much! We’re thrilled to hear you loved the service and your new chandelier. We appreciate you choosing us and hope you enjoy it for years to come.
The Lightopia Team
Quality products, quick delivery, and great customer service
I ordered two ceiling fans because I was indecisive. One of them arrived promptly, but the other was delayed by several months. We installed the one that arrived. I called Lightopia and ask them to cancel the second fan that was delayed. My interaction with their personnel was expedient, professional, and seamless. Would definitely choose Lightopia for future purchases
January 23, 2026
Reply from Lightopia
Hello,
Thank you for sharing your experience! We’re glad our team was able to assist you quickly and make the cancellation process seamless. We truly appreciate your kind words and look forward to helping you again in the future.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much! We’re thrilled to hear you loved the pricing and the assistance. We truly appreciate your support!
The Lightopia Team
Item arrived quickly and packaged…
Item arrived quickly and packaged nicely. I was missing 2 pieces, but the claims process was super easy and the staff was incredible in helping us getting the missing parts. Would buy again!!!
January 15, 2026
Reply from Lightopia
Hello,
Thank you so much for taking the time to share your experience! We’re glad to hear your item arrived quickly and was well packaged. While we’re sorry a couple of pieces were missing, we’re happy to know the claims process was easy and that our team took great care of you. We truly appreciate your kind words and your patience. Please don’t hesitate to reach out if we can help with anything else!
The Lightopia Team
Your products are gorgeous and visiting…
Your products are gorgeous and visiting your factory was great! We will be back!
January 20, 2026
Reply from Lightopia
Hello,
Thank you so much for the kind words! We’re thrilled you loved the products and enjoyed your visit to our factory. We look forward to welcoming you back again soon!
The Lightopia Team
The lamps were darker than the pictures…
The lamps were darker than the pictures show.
Great shipping.
January 19, 2026
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad to hear shipping went smoothly. We appreciate you sharing your thoughts on the finish, as lighting and screen settings can sometimes affect how colors appear.
The Lightopia Team
I contacted Lightopia with a question…
I contacted Lightopia with a question about a light fixture I had been admiring online. Frankie answered my inquiry and confirmed that the fixture was in stock, and I could receive it with the shades I preferred. He then expedited the shipment, and I am now enjoying my new lamp.
January 15, 2026
Reply from Lightopia
Hello,
Thank you for your kind review! We’re so glad Frankie was able to help and that you’re enjoying your new lamp.
The Lightopia Team
Reply from Lightopia
Hello,
We’re so happy to hear that you love the light! Thank you for taking the time to share your experience.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much! We’re glad you had a great experience with both our pricing and customer support. We genuinely appreciate your feedback.
The Lightopia Team
The lamp arrived defective because a…
The lamp arrived defective because a part was missing. I tried using your customer support chat to report it and get a resolution. The chat kept me waiting for 20 minutes while it said it was looking into it. Then it just told me the claim was reported and they would get back to me in 3 to 5 days. I’m really frustrated and I have a lamp that is unusable. It shouldn’t take several days just to tell me if they will send me the part or if I need to package it all back up and return it. I’m sorry I used Lightipia and I won’t recommend it to anyone else.
January 12, 2026
Reply from Lightopia
Hello,
We’re very sorry for the frustration this caused. We understand how disappointing it is to receive an unusable item, and we apologize for the missing part and the wait time you experienced while reporting the issue. Our team will be following up to ensure this is resolved as quickly as possible.
The Lightopia Team
One of the fan blades had been drilled…
One of the fan blades had been drilled incorrectly, so the notch was in the wrong place. Our contractor tried to fix it, and we'll hope that it works.
January 13, 2026
Reply from Lightopia
Hello,
Thank you for sharing your feedback. We’re sorry to hear about the issue with the fan blade and appreciate you working with your contractor to resolve it. Please don’t hesitate to reach out if you need any further assistance we’re happy to help.
The Lightopia team
The overall design of the fixture is…
The overall design of the fixture is lovely, but the unforeseen aspect is the bulbs are exposed and visible when looking at the chandelier from any angle but a direct profile. Also I ordered a pair of chandeliers and the canopies do not match.
January 9, 2026
Reply from Lightopia
Hello,
Thank you for sharing your feedback. We’re glad to hear you found the overall design lovely, and we appreciate you calling out your concerns regarding bulb visibility and the canopy mismatch. Your insights are valuable, and we'll share them with our product and customer care teams. Our customer care team would be happy to assist if you’d like help exploring solutions.
The Lightopia Team
Beautiful light.
January 9, 2026
Reply from Lightopia
Hello,
Thank you for the kind words! We are glad your new light is beautiful.
The Lightopia Team
The product is exactly what you see
High-quality and cool they look great.
Their site wouldn’t let me get the 15% discount but when I emailed them about it, they issued it without much effort so that was nice
December 31, 2025
Reply from Lightopia
Hello,
Thank you for the great review! We’re so glad you’re loving the quality and style. We apologize for the discount issue; we’re glad we were able to resolve it for you right away. We genuinely appreciate your support!
The Lightopia Team
My light is absolutely stunning
My light is absolutely stunning, so different, beautiful and great quality
January 7, 2026
Reply from Lightopia
Hello,
Thank you so much! We’re thrilled to hear you find the light stunning. We truly appreciate you taking the time to share your feedback.
The Lightopia Team
Olivia is fantastic
Olivia is fantastic. She helped
Me navigate through the issues I wouldn’t have considered so that my front lights outside my house at the front door look awesome and work efficiently too. She was pleasant, efficient and proactive—A+
December 31, 2025
Reply from Lightopia
Hello,
Thank you for the kind words! We’ll be sure to share this feedback with Olivia she’ll be thrilled to hear it
The Lightopia Team
Reply from Lightopia
Hello,
Thank you! We’re so glad you’re happy with both the product and the pricing
The Lightopia Team
Great customer service
Great customer service - discount was applied after order was placed, not realizing there was a discount code available; amazing packaging of chandelier which resulted in no cracks or breakage in any of the pieces
December 30, 2025
Reply from Lightopia
Hello,
Thank you so much for your kind feedback! We’re glad we could apply the discount for you and that your chandelier arrived safely and in perfect condition.
The Lightopia Team
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