DO NOT buy from LikeMyChoice. I ordered a dress over 3 months ago and my order has been stuck on “processing” the entire time. I have sent more than 10 emails asking for an update or a refund, and eve... See more
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Review summary
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Reviews shaping this summary
Still not recieved items after 3 weeks despite paying £12 for express delivery which stated 3-5 days. Been told they can’t consider a refund until they’ve been delivered. Been supplied a tracking link... See more
Company replied
They completely underestimate clients minds. They state that if we pay 7€ (!!!!) in shipping, then I would have my order in 5-7 days. They fooled me by stating that we can not cancel the order since i... See more
Company replied
The dress that i ordered is not matching the photo at all. They refuse to return it since it was not covered under their "return policy", somehow only damaged shipments are accepted as return. They r... See more
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Company details
Written by the company
LikeMyChoice® - I See The Light. The flower is always so beautiful, fascinating, and free. She never blooms for whom but herself. She blooms towards the light without any little hesitation, doubt, or fear. Why is she so charming? Because she is a part of nature. She found the light. She found herself. At LikeMyChoice, we offer Boho Design handicrafts, which include Jewelry, Dresses & Flower Accessories. Inspired by nature, we believe that every creature and moment is unique. So we make every single handicraft natural & unique by hand. Whether you are searching for a piece of exceptional jewelry set for a gift or to add some sparkle and sophistication to your wardrobe. We are your unique choice. We believe you are not wearing it to please others. You just simply like it. The very moment you touch it, you are touching nature and the light in your heart. I see you. I see me. I see the light. - LikeMyChoice
Contact info
2571 N. First Street, 95131, San Jose, United States
- +1 (888) 5339077
- contact@likemychoice.com
- likemychoice.com
2.3
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Halter Metallic Pleated Dress, Effortless Luxury
Elegant metallic fabric, flowing pleats—got endless compliments at the cocktail party. Worth every penny!
October 14, 2025
Reply from Like My Choice
Dear Erika,
Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the metallic fabric and pleated design — and even happier that it made you shine at your event. ✨
Your kind words mean a lot to us. We look forward to serving you again!
AVOID! AVOID! AVOID!
*** Update 2/12/25 - apparently had a 25% refund as a ‘gesture of good will’ and been asked to update my review as my support would mean a lot at this challenging time. Honestly this company is a complete joke. It’s laughable. I’d appreciate my money back at this challenging time!!! ***
One star as can’t put no stars!
They sent me the wrong item, a dress I’d never order.
At first they were helpful and replying quickly but every message was them trying to convince me to do an exchange or a compensation payment but I want a full refund. They kept going on about shipping times and cost and asking me to reconsider. Apparently they have an issue with their warehouse so I’d need to ship to China and they are just making it really hard work considering according to their T&Cs I do qualify for a return (don’t get me started on their returns policy, or lack of it should I say).
This all started on Friday morning, tomorrow will be the 5th day of me asking for a refund. They have told me they can only refund if I return the item at my own expense but if I do an exchange they will let me keep the dress and send me a new item at no additional cost, I mean that in itself is just ridiculous. I purchased the dress for a specific event which has now passed and I had to buy an alternative outfit so am already out of pocket (funnily enough I have since bought the dress they were meant to send me, I got it off Shein for more than £30 cheaper).
I do not trust this company or their ability to send me the correct item if I did do an exchange after seeing over 50% of the reviews all have a similar story and same ending. I also do not trust the sizing after reading reviews and trying the dress on as it’s really big on me so if I did an exchange I’d no doubt end up with an unwearable item.
I have asked for the return address to enquire on the shipping fees and they are yet to send it me and reading these reviews it looks like they wont be providing it so I will have to pursue this with my bank.
Please, take all these reviews as a warning to not use this site. They come across helpful (I mean read the replies to the reviews to see what I mean), but a company unwilling to provide a full refund and cover shipping costs for an error they made isn’t a company you want to be dealing with, especially as it seems to happen more often than it should.
In response to their response on here, you are making it nothing but difficult, there is no confusion just you breaking UK consumer laws. it’s now 5 days and I have a return address but at the cost of £20 to return a £53 dress because the UK warehouse is closed for the holidays along with the US warehouse apparently.
December 1, 2025
Unprompted review
Reply from Like My Choice
Dear Jerri,
Thank you for sharing your experience, and we are truly sorry for the frustration this has caused. We understand how disappointing it is when an item does not meet expectations or arrives differently than anticipated—especially when it was needed for a specific event.
Please rest assured that we are committed to resolving your case properly. You will not need to worry about being left without support. Our team is already reviewing your order details, and we will make sure your return and after-sales request are handled in accordance with our policies.
If you would like to proceed with a return, we will gladly provide the correct return address and guide you through each step. Our goal is always to make the process as smooth as possible and to ensure that every customer feels supported and treated fairly.
Thank you again for bringing this to our attention. We appreciate your patience, and we are here to assist you until everything is fully resolved.
Scammers! Never Received Order
Ordered a package with expedited shipping. It was delivered to an incorrect location, based on delivery photos, even though I provided my correct address.
Customer service was unhelpful saying it wasn’t their fault and refused to refund me.
I never received my order and didn’t receive any help from the company.
Reported to BBB who stated the “company” wouldn’t answer their inquiry.
May 31, 2025
Unprompted review
Reply from Like My Choice
Dear Margot,
Thank you for taking the time to share your feedback. We are very sorry for the inconvenience and frustration this situation has caused.
After reviewing your order, the carrier’s official tracking information shows the package as delivered. Because the delivery was completed by the shipping provider, we are unfortunately unable to issue a refund through our system.
Please know that our goal is always to support our customers and handle every order with care. If you need any documentation—such as the delivery proof or tracking details—to assist with a claim through the carrier, we would be happy to provide it.
Thank you for your understanding, and please don’t hesitate to contact us if there is anything more we can do to help.
Absolutely Disgusting!!
Absolutely Disgusting!!! Bought Christmas PJs, and paid about double the price for the exact PJs I later found on Temu!!! They are crap quality and horrible material.
Their returns policy initially reads like you can trust them and have confidence purchasing from them, but keep going. They demand photos of products, then deny you anyway.
NO NOT EVEN ENTERTAIN THE IDEA OF PURCHASING FROM HERE!!!!
They are a Scam! You'll find it on Temu or some other cheap, nasty site for a fraction of the price!
November 25, 2025
Unprompted review
Reply from Like My Choice
Dear Stephanie,
Thank you for sharing your feedback. We are genuinely sorry to hear that the item did not meet your expectations.
We would like to clarify that all products are shipped as described on our website, and every return request is carefully reviewed according to our official return policy. Photos are requested only to ensure that we can accurately understand the issue and provide the appropriate solution for each customer.
We never intend to cause frustration, and our team is always here to assist with any concerns. If you still need help with your order, please feel free to reach out—we will be more than happy to support you and work toward a satisfactory resolution.
Thank you for giving us the opportunity to address your concerns.
A very responsive seller!
I can not speak highly enough of the customer service provided by Like My Choice!!! Most of the items are absolutely excellent, but when you need to return something you are met with helpful and favorable options! I would unreservedly recommend them!!! Thank you for being a very responsive retailer 🥰🥰🥰
November 30, 2025
Unprompted review
Reply from Like My Choice
Hi Natalie,
Thank you so much for your wonderful review! We’re truly delighted to hear that you’ve enjoyed our products and that our customer service team was able to support you when needed. Your trust and kind words mean a lot to us.
We always strive to offer both great quality and a smooth, friendly service experience, so knowing that you would recommend us so highly is incredibly encouraging.
Thank you again for choosing us and for taking the time to share your experience 🥰✨
Beware!!!
Items are not as shown and they would not return my very low-quality item or even let me exchange for another item. Beware!!!
November 29, 2025
Unprompted review
Reply from Like My Choice
Hi Robin,
We’re truly sorry to hear that the item didn’t meet your expectations. We always aim to provide accurate product photos and descriptions, and we understand how disappointing it can be when something doesn’t feel right.
Regarding returns and exchanges, our website lists a detailed return policy, and we follow it to ensure fairness and consistency for all customers. We have also explained the policy to you personally and tried our best to assist within the guidelines.
We genuinely appreciate your feedback — it helps us continue improving our service and product experience. If you need any further assistance or have additional questions, we are still here to help.
Thank you.
One star given as no option for zero…
One star given as no option for zero stars. Simply do not buy from this company. Their no return policy for wrong size is totally unacceptable in a world where women’s sizes vary so greatly. Aside from their unreasonable ‘no returns’ policy, the quality of my purchase was much less than expected for the price. Extremely cheap & flimsy material with countless wrinkles (very off putting from opening the package). If this company wishes to survive in a competitive world, they need to reconsider their returns policy for a start. Very disappointed & will never buy from them again.
November 25, 2025
Unprompted review
Reply from Like My Choice
Hi Lucy,
Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that the item did not meet your expectations.
We understand how important sizing and material quality are, and we’re sorry this experience has been disappointing for you. The order was processed and shipped according to the product details shown on our website, but we completely respect that every customer has different expectations and preferences.
Regarding returns, we do follow our company’s official policy, which applies to all orders. However, we always try our best to assist customers within those guidelines, and we regret that we were not able to meet your needs this time.
Your feedback is truly valuable and will be shared with our team to help us improve our products and customer experience moving forward.
Thank you again for your review.
Warning to Customers
My experience with Like My Choice has been probably the worst consumer experience I have had and I feel compelled to share my experience. I place an order for seven items. I paid £252.44 for these. Three of the items arrived and I was told the other four were out of stock. Of the three items that arrived, one was a completely different dress and the pants were an XL instead of an S and were not as photographed on the site. Despite several emails from me Like My Choice has refused to provide me with a return address and a refund for these. In the meantime I had agreed to order replacements for the out of stock items but then sent an immediate email cancelling the replacements because I did not trust the quality or sizing of the items. Like My Choice refused to accept the cancellation even though the items had not been sent but have not refunded me for these despite many requests from me that they do so. I am owed £207.44 and I will be reporting the business to The Federal Trade Commission and The Internet Crime Complaint Center.
October 23, 2025
Unprompted review
Reply from Like My Choice
Hi Adela,
Thank you for sharing your experience, and we are truly sorry to hear about the frustration this situation has caused you.
We want to assure you that we have been actively assisting you according to our service and return policies. Some of your items are still in transit, and once they are on the way, it is unfortunately no longer possible for us to intercept or cancel the shipment.
We know this has been disappointing, and we sincerely apologize for any inconvenience. Our team remains available and committed to helping you find the best possible solution within our policy guidelines.
Thank you again for your feedback — it helps us improve our service.
The worst customer service and delivery!
I ordered my dress hoping for it to arrive but when I emailed customer service I was told the dress was still in process, it describes on the website it is to be sent and delivered within 7-10 days which is already long enough. The dress should have been delivered by the 10th day, but no! They told me it was in process of getting made! What do you mean process of getting made still?..... customer service was like talking to a brick wall once I asked for my refund, luckily I disputed with my bank who has refunded me! Don't use this company, I wish I read the reviews prior to making ant orders!
November 19, 2025
Unprompted review
Reply from Like My Choice
Hi Tully,
Thank you for taking the time to share your experience. We’re truly sorry for the inconvenience you encountered.
For your order, the item required additional pre-production time, and in certain cases this can extend processing beyond the standard estimated timeframe. We understand how important timely delivery is, especially for special occasions, and we sincerely apologize that we were not able to meet your expectations on this occasion.
We will continue reviewing our internal processes to communicate timelines more clearly and improve the overall customer experience.
Thank you again for your feedback — it helps us do better.
I bought the dress for a very important…
I bought the dress for a very important family event and the dress did not disappoint. It’s beautiful, classy as elegant. This dress is definitely a head turner. It’s great quality also.
November 18, 2025
Unprompted review
Reply from Like My Choice
Dear Claudia,
Thank you so much for your wonderful review! We’re thrilled to hear that the dress was perfect for your important family event. It’s great to know you found it beautiful, elegant, and high-quality — and that it made you feel confident.
We truly appreciate your support!
Warm regards.
good refund precess
After waiting a completo of weeks , I was informed that my product was still unavailable. I decided to request a cancellation, and to my surprise, the refund was processed the very next day. Even though I didn’t receive the item, I appreciate the quick response and efficient refund process.
November 21, 2025
Unprompted review
Reply from Like My Choice
Dear Anaid,
Thank you for taking the time to share your experience. We sincerely apologize for the delay and for the item ultimately being unavailable — we understand how disappointing that can be.
We’re glad, however, that our team was able to process your cancellation and refund promptly. Your understanding and patience mean a lot to us, and we truly appreciate your kind words despite the inconvenience.
Should you decide to shop with us again, we would be delighted to provide you with a smoother and more enjoyable experience.
Warm regards.
Refus de remboursement malgré demande d’annulation préalable
I placed an order with LikeMyChoice and requested cancellation on 12/11/2025, before the order was processed. Despite this, the item was still shipped.
Customer service refused both a return and a full refund, offering only a partial discount instead. This is not an acceptable resolution.
The company hides behind its “internal policies” instead of addressing a legitimate request made on time.
Very disappointing experience. I would not recommend.
November 14, 2025
Unprompted review
Reply from Like My Choice
Chère Olga,
Merci d’avoir partagé votre avis. Nous sommes sincèrement désolés d’apprendre que la robe ne correspondait pas à vos attentes.
Pour chaque article, nous mettons à disposition une fiche détaillée avec le guide des tailles et les informations sur le tissu, afin d’aider nos clientes à choisir la taille la plus adaptée avant la commande. Nous comprenons toutefois que la perception de la taille ou de la longueur peut varier selon chaque personne.
Merci de votre compréhension.
Cordialement.
The company have been in touch with me…
The company have been in touch with me after I left a review in August offering me a 30% refund on my order on the condition I changed my previous review.
After much negotiation they have offered me a refund of 40% after I have changed my review.
August 12, 2025
Unprompted review
Reply from Like My Choice
Dear Emma,
Thank you for sharing your update. We truly appreciate the opportunity to reconnect with you and work toward a resolution. The compensation we offered was a gesture of goodwill, and we’re glad to hear that you felt comfortable discussing the matter with us again.
We also appreciate your feedback regarding our return and refund policy — we take customer suggestions seriously and will continue reviewing our processes to improve the overall experience.
If you need any further assistance, please feel free to reach out. We’re here to help.
Warm regards.
After repeated emails they offered a…
After repeated emails they offered a partial refund in lieu of a better review
3 stars - at least they communicate
November 23, 2025
Unprompted review
Reply from Like My Choice
Dear Tanya,
Thank you for your feedback. We’re glad that our team was able to stay in communication with you and work toward a resolution. The partial refund we offered was intended as a goodwill gesture to help address the inconvenience you experienced.
We truly appreciate your patience throughout the process and your willingness to share your thoughts. If there is anything more we can assist you with, please feel free to reach out — we’re always here to help.
Warm regards.
I ordered the Elegant Double-layered…
I ordered the Elegant Double-layered Pleated Chiffon Printed Maxi Dress (Black / M) (Order #LMC2575480) from LikeMyChoice and was extremely disappointed. The product was not as described, made from poor-quality fabric, and the sizing was completely inaccurate.
What followed was weeks of wasted time exchanging emails. Instead of honoring a proper return and refund, customer service repeatedly offered vague “compensation” without ever giving clear details. After I left my review, they finally offered a 25% refund—still far short of what I am entitled to under consumer law—and even asked me to reconsider and update my review. This is unacceptable.
My experience matches what many other customers have reported on Trustpilot: poor quality items, refusal to process returns, and attempts to buy goodwill with partial refunds.
Warning to others: Be cautious before ordering from LikeMyChoice. Products may not match the descriptions, customer service will waste your time, and they may even pressure you to change your review instead of fixing the problem.
November 22, 2025
Unprompted review
Reply from Like My Choice
Dear Customer,
We are very sorry to hear that your experience did not meet your expectations. Our team has been actively communicating with you and offering solutions strictly in accordance with our official return and refund policy, which is clearly stated on our website.
We understand how disappointing it can be when an item does not meet personal expectations, and for this reason we offered a goodwill compensation as an additional gesture on top of the standard support provided. This offer was made in an effort to reach a fair resolution, not to pressure you in any way.
Please know that we take all feedback seriously and continually review our processes to improve the customer experience. If you would like further assistance, our customer service team remains available to help.
Thank you for your understanding.
The company is a fraud
The company is a fraud. Go to the bank and let them know the bank will red flag them.
October 15, 2025
Unprompted review
Reply from Like My Choice
Hi Sonja,
Thank you for sharing your feedback. We are truly sorry to see your comment and believe there may be a misunderstanding. Our company operates legitimately and follows clear order-processing and after-sales policies, and we would never intentionally cause inconvenience to any customer.
Our team follows our official order-processing and after-sales policies, and we always aim to support our customers in resolving any delivery, quality, or payment-related issues quickly and transparently. If something has gone wrong, we want to understand what happened and correct it for you.
We truly hope to have the opportunity to clarify the situation and assist you directly. Your experience matters to us, and we are here to help.
Thank you for giving us the chance to resolve this.
Zero stars
Star — TERRIBLE TERRIBLE TERRIBLE — 3 Months of Excuses, Wrong Items, and Still No Refund
This company is an absolute nightmare. We are now going into three months of constant back-and-forth over an order that arrived 21 days late despite their policy stating 6–10 days.
When it finally arrived, one dress was completely the wrong item and the other was faulty. After dragging this out for months, they eventually admitted both issues — yet they still refuse to refund the £96 I am legally owed.
Instead, they are now trying to change the refund amount by claiming there was a 15% discount, something that was never shown at checkout and for which they have provided absolutely no proof. It feels like they are making up numbers to avoid paying back what they owe.
To make matters worse, they are insisting I send everything back to China because their UK warehouse is “conveniently” out of action — even though they advertise UK returns. This is clearly another tactic to make returns expensive and difficult so customers give up.
Offering a 15% refund or suggesting an exchange is NOT helpful when the entire order was wrong, faulty, and terrible quality.
This company has wasted my time, ignored their own policies, avoided accountability, and is now refusing to refund the correct amount.
TERRIBLE quality.
TERRIBLE customer service.
TERRIBLE excuses.
Avoid this company at all costs.
September 10, 2025
Unprompted review
Reply from Like My Choice
Dear Aleisha,
We are truly sorry to read about your experience and understand how frustrating this situation has been for you. Please know that we have been actively assisting you throughout the whole process and handling your case strictly according to our company’s return and refund policy.
Regarding the refund and return instructions, we have provided the available solutions based on the current warehouse and logistics arrangements. We completely understand that this has caused inconvenience, and we are sincerely sorry for that.
We would still like to resolve this matter for you as smoothly as possible. If you can kindly reply to our customer service team, we will continue to support you and help you complete the process as quickly as we can.
Thank you for your understanding.
Good fabric, sizing’s a tiny mystery
The top I got feels amazing—no cheap vibes. But sizing’s a bit hit-or-miss; my friend ordered the same size and it was way too tight.
September 7, 2025
Unprompted review
Reply from Like My Choice
Dear Marie,
Thank you so much for sharing your feedback with us! We’re really happy to hear that you loved the quality and feel of the top.
Sizing can vary slightly depending on the design and fabric, and we’re sorry to hear your friend didn’t get the perfect fit. If she needs help with an exchange or sizing advice, we’re always here and happy to assist.
We truly appreciate your support and hope to serve you both again soon! 💛
Cute finds, but that size chart had me confused
Found this adorable undersea two-piece here—material’s way better than I expected, honestly. Only gripe? The size chart felt like a riddle. I guessed and got lucky, but c’mon, make it clearer! Still, 10/10 would browse again.
August 31, 2025
Unprompted review
Reply from Like My Choice
Dear Paul,
Thank you so much for your lovely feedback! We’re really glad to hear the undersea two-piece exceeded your expectations — that makes our day.
We also appreciate your honest note about the size chart. We know how important clear sizing is, and we’re already working on making the guides more intuitive and easier to follow. Your comment truly helps us improve.
Thanks again for browsing with us — we look forward to seeing you back soon! 🌊💛
Customer service saved me, but response took a sec
Messaged support about a missing accessory—they sent it out same day, which was * clutch *. But c’mon, 8 hours for a reply? Felt like forever. Still, they came through, so no hard feelings.
September 22, 2025
Unprompted review
Reply from Like My Choice
Dear Grace,
Thank you so much for sharing your feedback. We’re truly glad to hear that the missing accessory was quickly arranged and sent out for you — your satisfaction is always our priority.
We also appreciate your patience regarding the reply time. Although our team strives to respond as quickly as possible, we understand that even a short wait can feel long when you need assistance. We will continue working to improve our response speed.
Thank you again for your understanding and for giving us the chance to make things right.
Warm regards.
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