I have used lilicloth exclusively for several years now. The shirts and sweatshirts have never disappointed either in quality , design , wear or slogans.Long sleeve t-shirts or short . Still wearing... See more
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The site is easy to navigate and this is a repeat order. Sometimes the shipments for the same order will stagger which is ok- its better than them holding on till the last one is available. if ther... See more
Buying is easy... NOT so much for Shipping !! I'm from Canada and having an option to have products delivered using Canada Post and at CHEAPER RATES would be welcomed... particularly considering th... See more
Purchased a couple shirts as Christmas presents. When opened at Christmas, we discovered both items were unhemmed. Cheap crap. Lilicloth refused to refund because their short refund period had... See more
Company replied
Company details
- Clothing Store
- also in
- Custom T-Shirt Store
- Men's Clothing Store
- Printed Clothing Store
- Streetwear Store
- Women's Clothing Store
Written by the company
Lilicloth is an international graphic clothing online brand. We upheld the philosophy of "Print something on everything", committing to offer customers men's & women's high-quality fashion clothing and accessories of the latest trends at appealing prices in a prompt manner.Thank you for supporting Lilicloth!
Contact info
United States
- service@lilicloth.com
- lilicloth.com
3.4
Average
803 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
😊Ordering was a fun and easy…
😊Ordering was a fun and easy experience. I’m however still waiting for the balance of an order that was placed on September 23, 2024. Hopefully it will arrive soon!
November 24, 2024
Unprompted review
After my purchase
After my purchase, I received an email offering me a 20% discount on my next order. No special conditions were noted. I tried to use it today, but it was rejected.
November 23, 2024
Unprompted review
Reply from Lilicloth
Dear Customer,
Thank you for bringing the issue regarding your shopping experiences to our attention. We sincerely apologize for any confusion or inconvenience caused.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
We apologize for the inconvenience and any misunderstanding regarding the discount. Could you please share the discount code you received and any error message you encountered while trying to use it? Some discounts may have specific terms and conditions, such as minimum purchase requirements,final sale items are not eligible for the discount.Once we have more details, we’ll be happy to assist you in resolving the issue and ensuring you can enjoy your discount.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Tracy
LILICLOTH.COM
Low quality print (rubber)
I found about this page when I was looking for "Gandalf pushing Gollum in shopping cart" T-shirt. It only had two sites and this one seemed more decent. The quality of the shirt was okay-ish, but the print was awful (piece of rubber placed on T-shirt). Other clothes might be good/better, not sure if all designs have this type of print. Could be a decent T-shirt (for decent price) and nice gift. T-shirt cost ~20€/piece + ~20€ shipping. Would pay more if the print was decent. Disappointed.
November 9, 2024
Unprompted review
Reply from Lilicloth
Dear Customer,
Thank you for bringing the issue regarding print quality to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will forward your comments regarding the print material and quality to our production team for review. We appreciate your support and hope to provide a better experience in the future.
To assist you further, could you please provide your order number or the email address associated with the purchase? This will help us look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Tracy
LILICLOTH.COM
The shirt I ordered fits my wife…
The shirt I ordered fits my wife perfectly
November 13, 2024
Unprompted review
I like the many choices you offer and…
I like the many choices you offer and have liked all your products so far. No problems.
November 5, 2024
Unprompted review
HAPPY SHOPPER
There are a huge number of items from which choose. The pricing is very reasonable.
November 3, 2024
Unprompted review
Go-to shirt store online
You have a great selection of shirt styles, sizes, colors, and prices.
November 3, 2024
Unprompted review
Quality Warranty at all!
Bought T-Shirt made of defective fabric. The t-shirt has been washed twice in cold water only. It has shrunk 4” in the shoulder width. That is at least 2 sizes, maybe more.
Lilicloth did nothing. Their policy, it has to be returned in 30 days… like new. That means no “Quality Warranty at all! When it's a product defect like this one, it is unlikely to be washed twice in such short time. So what they told me is Lilicolth doesn’t stand behind their products.
December 25, 2023
Unprompted review
Reply from Lilicloth
Dear Customer,
Thank you for bringing the issue regarding your shopping experiences to our attention. We sincerely apologize for any confusion or inconvenience caused.
It seems that the order you mentionned was made about 2 years ago, and we didn't find any record of your complaint about the shrink before.
Is it possible that you send us a screenshot/copy of the correspondances?
Items can be returned within 15 days(not 30 days) from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). Please verify again if the website you dealt with is LILICLOTH.COM or other merchants.
For the return policy, you can check it here: https://lilicloth.com/information/return-policy
Washed products can not be Returned, but it does not mean that LILICLOTH.COM will ignore the complaints about products after usage.
Whenever you need assistance, please feel free to contact us by chat o r by email at support@lilicloth.com with detailed photos of the defective item. We will reply to you within 24 hours and help you get the best solution.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
Best regard,
Louisa
LILICLOTH.COM
No Reponse
I made an order on September 12, 2024. I never got a shipping notification. My account has been charged, but I have no shirts and no notifications. I will not be ordering again.
September 12, 2024
Unprompted review
Reply from Lilicloth
Dear customer,
Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced with your recent order.
Our team is committed to processing and delivering orders as soon as possible, but due to peak shopping season, it will take longer to prepare items. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
Usually after the parcel shipped, the order shipping email will be sent directly to your mailbox.
Upon checking, the items you ordered are hot-selling products, and due to high demand, there has been a delay in processing and shipping your order. But we are working to get it out as soon as possible. We understand this delay is frustrating, especially since your account has already been charged, and we deeply regret any inconvenience this has caused. Once it be shipped out, we will email you the tracking number.
We appreciate your patience during this time and are doing everything we can to expedite your order.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
LILICLOTH.COM
The problem I have is not with you…
The problem I have is not with you people it's with my pc.
October 4, 2024
Unprompted review
Found what I was looking for in my size…
Found what I was looking for in my size and color choice. The price was reasonable and the process fast.
October 3, 2024
Unprompted review
Love the selection of tees
Love the selection of tees - especially the ones that are slightly sarcastic and weirdly humorous.
September 3, 2024
Unprompted review
Only one issue
Only one issue. I entered my email as requested and spun the wheel. It indicated an additional 18% discount.
I tried to claim it (mail18) on check out (Shipping) but couldn’t find anywhere to list it.
Did I get it?
September 8, 2024
Unprompted review
Reply from Lilicloth
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the discount issue.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
The coupon code is valid, you can enter the coupon code on checkout page to enjoy the discount. Since you didn't filled in the code your order didn't enjoyed the discount.
Regarding the discount issue, our colleague has already contacted you via email and provided a solution. Please check your email and respond to us. We hope this solution meets your needs.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Tracy
LILICLOTH.COM
Womens sizes don't cover larger women
Ask for all opinions, not just what they are doing well. Large selection of men's and women's designs but the sizes don't reflect the overall female sizes. I had to get one from men's list to ensure it will fit.
September 6, 2024
Unprompted review
Reply from Lilicloth
Dear customer,
Thank you for your valuable feedback! We deeply appreciate your input and apologize for any inconvenience you experienced on our website. We are committed to providing a high-quality shopping experience for all customers and recognize the importance of catering to the needs of larger size women.
Your feedback has been taken seriously and will be shared with our team to improve our website design and product selection. We plan to make updates and adjustments in the future to better meet the needs of customers of all body types.You can first select "Women" in the filter options and then choose the size. This will help you filter out the sizes available for women.
If you have any specific suggestions or needs, please feel free to contact us anytime. We are eager to hear from you. Thank you again for your feedback, and we hope to offer you a better experience in the future.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Tracy
LILICLOTH.COM
Good selection of shirts
Good selection of shirts. Plenty to choose from. Some with great sayings. Would be even better if you could single out categories, such as SWEATSHIRTS:MEN instead of having to browse 39 pages of both men and women.
August 29, 2024
Unprompted review
Reply from Lilicloth
Dear customer,
Thank you for taking the time to share your feedback. We apologize for the issues you've experienced with product categories.
We recommend that you select men's clothing in the product category list and then choose the corresponding category, such as sweatshirts, t-shirts, bottoms and etc.Your suggestion is valuable to us and we will take it into consideration as we continue to improve.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.
Best regard,
Tracy
LILICLOTH.COM
First time on this site and I LOVE IT
First time on this site and I LOVE IT
Good prices and a lot of items to chose from
August 16, 2024
Unprompted review
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