While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Children's Clothing Store
  2. Baby Clothing Store

Written by the company

☀️ Welcome to the wonderful world of Lilly + Sid ☀️ We are an organic kidswear brand dedicated to preserving the essence of children and all they stand for! ✔️ Kindness, ✔️adventure, ✔️compassion for nature ✔️ And above all their desire to have FUN ✔️✔️ Our clothes are designed to celebrate just this - no boring beige here and theres always a hint of the wonderful world around for us to keep every explorer entertained. Over 95% of our clothes use 100% GOTS organic cotton, and the rest made from eco friendly yarns. We also only use azo free dyes - Sid says "No nasties here!" We sell clothes for ages 0 - 8 Years.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Excuses and no goods in sight.

I've just had the exact same experience. Ordered in early March, chased on delivery and told the same warehouse tale. Gave them a week's grace and emailed, this time asking for a refund. No response. Avoid.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY

I placed an order for several t-shirts for my son on 11 March 2026. After a full week without any dispatch confirmation, I contacted the company to request an update. I was informed that they had been relocating their warehouse, which had caused delays, and I was assured that my order would be sent via next-day delivery.

However, on Thursday, 19 March 2026, I was notified that one of the t-shirts I had already paid for was no longer available. I agreed to a refund for that item and again asked for confirmation that the rest of the order had been dispatched. The following day, Friday, 20 March 2026, I was told that my order had been shipped using a next-day delivery service.

Despite this assurance, I have received no tracking information, and the order status has not been updated. I subsequently emailed requesting a full refund for all items purchased, but I have received no response.
This level of service is completely unacceptable. Based on my experience, I would strongly advise others not to order from this company. Their conduct demonstrates a clear lack of reliability and raises serious concerns about their trustworthiness.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from here

No order confirmation, no reply to emails or indication for two weeks on where clothes are. No reply on social media yet they are clearly active on there. Numerous emails sent and messages. No contact number to call either. Payment taken but no clothes delivered. Absolutely appalling given they are based in the UK.

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look