Lilly Crafts Reviews 

5
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Events & Entertainment

Written by the company

A family business located in the UK focusing on personalised gifts and items. All orders are made to order with love and care to customer requirements. Great quality goods at affordable prices. All of items are heavily customisable.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A beautiful product, beautifully engraved!

I purchased the personalised compass as a gift. It arrived quickly, is good quality, was engraved beautifully and packaged well. An easy and great shopping experience and a beautiful keep sake gift. Thank you!

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

The Best Leather Bookmarks of all

I have purchased personalised leather bookmarks from Lilly Crafts on a couple of previous occasions and I have to say that they are the best I have bought anywhere. The communication with Elizabeth was excellent thus ensuring that I was getting exactly what I had ordered and I cannot recommend this little company highly enough - superb!

February 5, 2022
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great service from Elizabeth. We were looking for merchandise for our brand and wanted to use a small, local business. Elizabeth went the extra mile to produce what we were looking for and communicated with us throughout. She sent proofs and made requested changes without issue. Hope we can use her service again and recommend to others looking for personalised gifts.

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Lilly Crafts were utterly fantastic!

Lilly Crafts were utterly fantastic to work with. They responded immediately to our enquiry about engraved leather bookmarks - two orders for over 50 and over 100 - and replied quickly to each correspondance. They were extremely helpful and keen to make sure the bookmarks were exactly what we were looking for. They offered example proofs of what the bookmarks would look like to better help us make our decisions.
The time from placing our order and receiving the delivery was only a few days - amazing! A huge thanks for their amazing customer service.
The actual bookmarks themselves are beautifully crafted with real leather, neat engravings and ideal for meaningful gifts.

July 23, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look