Lovely top
Lovely top. Fits perfectly. Really first class service too, very polite, friendly and helpful. Would certainly recommend.
June 10, 2023
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Online womenswear luxury fashion brand.
Contact info
United Kingdom
- enquiries@liluralondon.co.uk
- liluralondon.co.uk
4.4
Excellent
19 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was cancelled but communication good
My order was cancelled and I needed the top for an event :(
I have been refunded fully though…. Just gutted that I didn’t get the item I ordered. They explained the circumstances and apologised for the inconvenience
March 3, 2023
I ordered 4 dresses having never used…
I ordered 4 dresses having never used this store before. Delivery was a bit slow ordered the sunday, arrived the following Saturday but Friday was a bank holiday.
One item was out of stock which i received an email informing me and was promptly refunded.
The 3 items i received were beautiful, a little bit different from the usual high street which is what i wanted. Cant wait for summer to wear them and will be ordering again next week.
April 4, 2021
Reply from Lilura London
Thank you so much for your review. We are so glad to hear you enjoyed your shopping experience with us!
Excellent service
Excellent service. Dress is beautiful and really good quality. Very happy 😊
March 11, 2021
Reply from Lilura London
Thank you so much for your review, Gemma. We really appreciate you taking the time out to share your experience with us.
Products exactly as advertised online
Products exactly as advertised online, and well packaged.
Would recommend, and shop with this company again.
Many thanks.
February 13, 2021
Reply from Lilura London
Thank you so much for your review. We are so glad to hear you enjoyed your shopping experience with us!
Reply from Lilura London
Thank you so much for your review, Sarah. We really appreciate you taking the time out to share your experience with us.
Amazing customer service
Amazing customer service! Very quick to respond via social media too. Dresses are great quality!
August 5, 2020
Unprompted review
Reply from Lilura London
Thank you so much for your review, Laura. We are so glad to hear you enjoyed your shopping experience with us!
Really happy customer
Ordered a dress and I am not disappointed. Fits lovely and the material feels really good quality. Very happy and will certainly order more xxx
June 21, 2020
Unprompted review
Reply from Lilura London
Thank you so much for your kind words, Rachel. We really appreciate you taking the time out to share your experience with us.
As I expected
Comfy, cosy dress with pockets. Got a size 16 (I’m between UK14 &16) and it’s a nice slouchy fit, which is what I was looking for. Delivered to Sweden quickly
May 30, 2020
Unprompted review
Reply from Lilura London
Thank you so much for your kind words, Liz. We are delighted to hear you enjoyed your shopping experience with us!
Excellent service
Excellent service , lovely products just as described.great value for money
April 19, 2020
Unprompted review
Reply from Lilura London
Thank you so much for your kind words, Ann. We really appreciate you taking the time out to share your experience with us.
Excellent service even during lockdown!
I ordered one of the flowery dresses that I seen on Instagram, it fits perfectly, I am really pleased with the quality. Even though we are currently in lock down due to covid 19, i didnt experience any delays or issues with postage. I would recommend!
April 8, 2020
Unprompted review
Reply from Lilura London
Thank you for your review Amanda!
- Lilura London Team x
Great quality
Great quality, perfect fit and was delivered within 4 days!
March 18, 2020
Unprompted review
Reply from Lilura London
Thank you for your feedback Vic and thanks for shopping with us!
- Lilura London Team x
Absolutely love my dress!
Absolutely love my dress!! fits perfectly and the material is great quality. The dress was delivered quickly too! I will definitely be shopping with you again and recommend it to my friends
November 11, 2019
Unprompted review
Reply from Lilura London
Thank you for your feedback Ujji and thanks for shopping with us!
- Lilura London Team x
Fantastic service
Fantastic service. Website easy to use. Love the designs
November 1, 2019
Unprompted review
Reply from Lilura London
Thank you for your feedback Jonathan and thanks for shopping with us!
- Lilura London Team x
Really nice quality and fab quick service!!
First time using - Better quality than I expected and very efficient with the one day delivery.
October 27, 2019
Unprompted review
Reply from Lilura London
Thank you for your feedback Louise and thanks for shopping with us!
- Lilura London Team x
Blue roll neck jumper dress
Lovely quality jumper dress! Perfect to wear for this Autumn/Winter season. Cant wait to wear it with my favourite boots!
So happy with the purchase and really quick delivery!
October 26, 2019
Unprompted review
Reply from Lilura London
Thank you for your feedback Lucy and thanks for shopping with us!
- Lilura London Team x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.