Lily & Oscar Reviews 

52
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Really pleased with the clothes I bought from Lily & Oscar. All extremely well priced & it's good to know clothes are getting rehomed when in such good condition & not just added to a landfill! Websit... See more

Company replied

Rated 5 out of 5 stars

Excellent service, website very easy to use 👍Ordered twice now as clothes are such great quality freshly washed and packed to keep freshness. Highly recommend Lily & Oscar. Look forward to ordering m... See more

Company replied

Rated 5 out of 5 stars

I ordered some maternity clothes, baby clothes and a sleepbag, after seeing an advert for the company on Instagram. The order arrived this weekend (in plastic-free packaging!) and I'm very impre... See more

Company replied

Rated 5 out of 5 stars

Website is fantastic, easy to use! Great quality children’s clothing, mostly named brands, cleaned and ironed! Great offers, really great prices, very affordable. Super quick delivery! No problems at... See more

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4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

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(52)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend.

Website easy to navigate. Very quick and efficient delivery, using recyclable packaging. Items beautifully presented. A couple even had the original tags on and had obviously not been worn. I would definitely recommend buying from Lily and Oscar.

September 8, 2021
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Reply from Lily & Oscar

Hi Chris,

We are really pleased to hear that you were happy with your experience shopping with us. Thank you for your kind words, it is much appreciated.

Lily and Oscar

Rated 5 out of 5 stars

Excellent service

Really pleased! Arrived quickly, in great condition. Have already ordered more!

September 6, 2021
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Reply from Lily & Oscar

Hi Claire,

Thank you so much for your review - we are so pleased to hear that you are happy with your order. It is so wonderful to know that you have been back for more! Take care!

Lily and Oscar

Rated 5 out of 5 stars

An excellent small business - will definitely order again!

I ordered some maternity clothes, baby clothes and a sleepbag, after seeing an advert for the company on Instagram.
The order arrived this weekend (in plastic-free packaging!) and I'm very impressed! Everything was in excellent condition with very little evidence of previous wear (the only evidence on one of the tops was the label being *slightly* frayed, but the top was perfect). One of the baby tops even still had a tag!

The prices were excellent & I even got an extra little discount, which pretty much negated the cost of postage.

I'm extremely happy with my order and will definitely be ordering again soon.

August 23, 2021
Unprompted review
Lily & Oscar logo

Reply from Lily & Oscar

Hi Danielle,

Thank you so much for your order and for leaving us such a wonderful review! We are very pleased to hear that you were so happy with your order and the quality of the clothes.

The plastic-free packaging is new for us and we are really pleased with the switch we have made!

We often have cheeky little discounts, so keep an eye out for future bargains.

Thanks again for the positive review.

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Great quality

August 16, 2021
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Reply from Lily & Oscar

Hi Amanda,

Thank you for taking the time to leave us a review!

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Excellent experience- using Lily and…

Excellent experience- using Lily and Oscar for the first time. Fab customer service and fab clothes. Would recommend.

August 15, 2021
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Reply from Lily & Oscar

Hi Jayne,

We are very pleased that you found us and so happy that you loved the clothes that you received.

Thank you for taking the time to leave us a review - it is much appeciated.

Lily & Oscar

Rated 5 out of 5 stars

Good range of items, quick delivery

Good range of items on the website, quick dispatch/delivery and really happy with the condition of the items I bought. Will definitely order from here again.

August 14, 2021
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Reply from Lily & Oscar

Hi Ashleigh,

Thank you for your review - it is much appreciated!

We look forward to hearing from you in the future.

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Lovely site

Lovely site, transaction was simple and easy. Didn’t expect items to be of quality but when they arrived I was pleasantly surprised, very nice, ready to wear. Packaging was great and quick delivery too, will use again so would definitely recommend.

August 8, 2021
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Reply from Lily & Oscar

Hi Wendy,

What a wonderful, positive review to receive - thank you for taking the time to write about our business. We are pleased to hear you were happy with your order and would use us in the future!

Take care,

Lily & Oscar

Rated 5 out of 5 stars

The clothes arrived quickly and was…

The clothes arrived quickly and was great to have plastic free packaging. The clothes were all in great condition and we loved them all. Will certainly be back for more. Thank you.

August 8, 2021
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Reply from Lily & Oscar

Good evening,

Thank you for your kind words! We are pleased to hear you were happy with your order. Our plastic free packaging is a relatively new thing and we are stoked with the positive feedback we have received!

Thanks for your support.

Lily & Oscar

Rated 4 out of 5 stars

A very friendly service and helpful and…

A very friendly service and helpful and the clothes were all an excellent standard i would highly recommend the only reason I don’t give it 5 stars is because every item came in a plastic bag and I am trying to cut plastic use down .

July 29, 2021
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Reply from Lily & Oscar

Hi Jo,

Thank you for taking the time to leave us a review - it is much appreciated! We completely understand your reasoning and are so pleased to tell you that we have since changed our packaging. The packaging we are using now is completely compostable (suitable for home composting/food waste bin) - we are no longer using any plastic!

Thank you for helping to give us that nudge!

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Highly recommend

Amazing service! Items were in great condition and arrived only 2 days after buying ! Highly recommend

July 6, 2021
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Reply from Lily & Oscar

Good evening,

Thank you for your positive feedback - it is lovely to hear that you were pleased with the items that you ordered from us and the speedy delivery! We like to get our orders to customers as soon as possible :)

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Excellent 5* service

Fantastic products, clean, individually packaged items and quick delivery! Will definitely be ordering more

June 15, 2021
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Reply from Lily & Oscar

Hi Maxine,

What a lovely review - thank you for taking the time to give us your feedback. We are so pleased to hear that you are happy with the products that you received from us.

Thanks,

Lily & Oscar

Rated 5 out of 5 stars

Perfect

Clothes were exactly as described and arrived all neatly packed. Thank you!

May 14, 2021
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Reply from Lily & Oscar

Hi Karen,

We are pleased to hear you were happy with your delivery when it arrived. Thank you for taking the time to leave us a review.

Take care,

Lily & Oscar

Rated 5 out of 5 stars

5 star

Always good quality

May 6, 2021
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Reply from Lily & Oscar

Hi Mandy,

Thank you for your kind comment - it is much appreciated.

Lily & Oscar

Rated 5 out of 5 stars

Great quality for a great price

I ordered some preloved maternity jeans and a dress. I am blown away by the quality of the items given their price - an absolute bargain! Delivery was very speedy too. I would definitely order again.

April 26, 2021
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Reply from Lily & Oscar

Hi Suzie,

This is brilliant to hear - thank you so much for your feedback! Congratulations on your pregnancy, what an exciting time!

Take care and we look forward to your custom in the future.

Lily & Oscar

Rated 5 out of 5 stars

Recommend

Lovely items, which were well pressed and packaged.

April 7, 2021
Lily & Oscar logo

Reply from Lily & Oscar

Hi Sandra,

We are so pleased to hear you were happy with your order - thank you for taking the time to leave us a review.

Take care,

Lily & Oscar

Rated 5 out of 5 stars

Easy to deal with and the goods were…

Easy to deal with and the goods were very nicely packed and freashly laundered. Great prices. I would recommend Lily & Oscar

April 6, 2021
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Reply from Lily & Oscar

Hi Vicky,

Thank you for your review! We love reading positive comments from customers, we really appreciate your support.

Thanks for the recommendation!

Lily & Oscar

Rated 5 out of 5 stars

Excellent service

Excellent service, website very easy to use 👍Ordered twice now as clothes are such great quality freshly washed and packed to keep freshness. Highly recommend Lily & Oscar. Look forward to ordering more without having the guilt of paying High Street prices 😁

March 24, 2021
Lily & Oscar logo

Reply from Lily & Oscar

Hi Gael,

Thank you for your kind words - we really appreciate it. We are so pleased to hear that you're happy with our prices. We are passionate about reducing waste from fast fashion at affordable prices for families.

We hope you like our new plastic-free, compostable packaging!

Take care,

Lily & Oscar

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