As a landscaping business we have not even bothered going elsewhere for our turf. What keeps us coming back is the great communication, friendly staff and prompt delivery times. Not too mention the... See more
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Ordering was easy and delivery occurred exactly when advised. Kikuya was in very good condiiton.
I was ordering Sir Buffalo for my front yard. Website made the measurement process very simple and easy. Ordering was quick. All communications were timely by way of text and email. Delivery time was... See more
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Very Happy Outcome I was very happy about the people i dealt with from the very pleasant and knowable sales/ ordering lady to the happy and considerate delivery driver. Clear messaging and action a... See more
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Company details
About Lilydale Instant Lawn
Written by the company
Lilydale Instant Lawn is proudly Australian-owned and operated since 1985.
We harvest almost 900,000 m2 of turf every year, making us one of the top instant lawn suppliers in Australia.
We aim to ensure your experience with us is truly exceptional, from start to finish.
As a proud member of Lawn Solutions Australia, we exclusively grow high-quality LSA turf varieties. Grown in Victoria, for Victorian conditions. Our instant lawn is used for everything from homes and sports fields to golf courses and commercial landscaping projects.
BUY TURF NOW
HOW TO PREPARE & LAY TURF
TURF CALCULATOR
Written by the company
Contact info
PO Box 200, 3775, YARRA GLEN, Australia
- 03 9730 1128
- contact@lilydaleinstantlawn.com.au
- lilydaleinstantlawn.com.au
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Lilydale Instant Lawn
Thanks for the review, we’re smiling right back at you! 😊
Delivery was on time
Delivery was on time, and lawn product and support was excellent.
July 12, 2025
Unprompted review
Reply from Lilydale Instant Lawn
Thanks so much for your feedback. We’re delighted to hear your delivery was on time and that you’re happy with both the product and our support. Enjoy your lawn!
Pieces of lawn were cut poorly on 2 ot…
Pieces of lawn were cut poorly on 2 out of 3 pallets. Most breaking as they were picked up. Disappointing as they took a lot longer to lay and the end result is not as nice. Will now take a lot of work to get the finished lawn nice.
July 8, 2025
Reply from Lilydale Instant Lawn
Thanks very much for taking the time to leave your feedback, and I’m so sorry to hear about the issues with your turf. That’s definitely not the standard we aim for. Would you like to call us at 03 8592 4625? We’d like to look into this further and see how we can help improve the outcome for you.
Appreciated the sound advice and…
Appreciated the sound advice and knowing exactly when the turf would be delivered. The driver placed the turf right where we wanted it.
July 7, 2025
Reply from Lilydale Instant Lawn
Thanks so much for your lovely review! We’re really glad you found our advice helpful and that your delivery went smoothly. We hope you’re enjoying your new turf.
Reply from Lilydale Instant Lawn
Thanks so much for your feedback! We're glad to hear the turf arrived promptly and in great condition. We appreciate your support!
Reply from Lilydale Instant Lawn
Love it — short and sweet! We're so glad you were happy with the turf and the delivery. Thanks for the great feedback and for choosing us!
Reply from Lilydale Instant Lawn
Thank you for your review! We're glad to hear everything went as expected. If there's anything we can help with in the future, don’t hesitate to reach out.
We appreciate your support!
Very professional with the grass…
Very professional with the grass looking of high quality
July 1, 2025
Reply from Lilydale Instant Lawn
Thank you for your feedback — we're really pleased to hear that you found the grass to be of high quality. We take pride in supplying premium products and appreciate your recognition.
postage was very expensive
postage was very expensive. $19.50 for 2 small bottles of Winter grass killer.
profiting on postage.
June 30, 2025
Reply from Lilydale Instant Lawn
Thank you for your feedback. We completely understand your concern regarding the postage cost. Shipping costs are calculated based on size, weight, and location, and unfortunately we don’t make a profit on postage. That said, we’re always reviewing our rates and looking for ways to offer more competitive shipping options.
If you ever have questions about shipping before placing an order, please don’t hesitate to reach out — we’re happy to help.
Thanks again for your support.
Reply from Lilydale Instant Lawn
Thank you for the 5 star review!
Excellent service and advise
Excellent service and advise. Delivery driver was fantastic and very accommodating
June 25, 2025
Reply from Lilydale Instant Lawn
Thanks so much for the lovely feedback! Great to hear our team looked after you and that the delivery driver made things easy on the day. We’ll be sure to pass your comments along to them!
Reply from Lilydale Instant Lawn
Thanks for the kind words!
Grass delivered in time instructions on…
Grass delivered in time instructions on care and laying extensive. Very happy and customer service was excellent.
June 20, 2025
Reply from Lilydale Instant Lawn
Thanks so much for the great feedback! Awesome to hear the grass arrived on time and that the care instructions were helpful. We're stoked you're happy with everything — and we'll be sure to pass your kind words on to the team!
Shout out if we can help with anything else.
Great service and support when our…
Great service and support when our landscaper fell short on the original order
June 23, 2025
Reply from Lilydale Instant Lawn
Thanks for the kind words! Glad we could help out when things didn’t go to plan with your landscaper. Always happy to support however we can.
Great service
Great service. Impressive next day delivery. But I was 6 slabs short (my fault) so had to drive to Yarra Glen to pick them up. When I got home and viewed the invoice they'd charged me full price for the 6 slabs. Would have thought, seeing as I spent $800 there 3 days earlier, they would have billed me the same price per slab as the first consignment. Now, 2 months later the lawn does look great, though.
March 31, 2025
Reply from Lilydale Instant Lawn
Thanks so much for your feedback — we're really pleased to hear the lawn is looking great two months on! We’re also glad the initial delivery impressed you with its speed and service.
We do understand your point regarding the pricing on the additional slabs. Pricing is usually calculated based on quantity at the time of each purchase, but we appreciate the feedback and will certainly take this on board when reviewing how we handle follow-up orders in future.
Thanks again for your support and for choosing us for your lawn — enjoy your lush new turf!
Advice, efficiency, delivery - good job
Good advice on grass selection and advice during the selection/ordering process. The whole delivery experience ran perfectly to plan. Planned delivery for Saturday and very efficient delivery received at 9am that morning. Perfect.
June 20, 2025
Reply from Lilydale Instant Lawn
We’re really glad the advice and ordering process were helpful, and it’s fantastic to hear the delivery went exactly to plan. We aim to make it all as smooth and efficient as possible—so it’s great to know we hit the mark!
From initial phone enquiry to ordering…
From initial phone enquiry to ordering payment service and final delivery, Lilydale’s service is/was very pleasing.
June 19, 2025
Reply from Lilydale Instant Lawn
Thank you for your kind words!
We’re so pleased to hear that your experience—from your first call through to delivery—was smooth and satisfying. We really appreciate your support and hope you love your new lawn!
Quick delivery of order and dropped off…
Quick delivery of order and dropped off within backyard close to where the grass was being laid. Very helpful
June 16, 2025
Reply from Lilydale Instant Lawn
Thanks so much for your feedback!
We’re glad to hear your delivery was quick and placed right where you needed it. It’s great to know our team could make things a little easier for you!
Great service and product information…
Great service and product information from first call. Delivered as promised .
Great quality.
June 20, 2025
Reply from Lilydale Instant Lawn
Thank you for your kind feedback!
We’re so pleased to hear that you were happy with the service and product information from the start. It’s great to know everything was delivered as promised and that you’re pleased with the quality. We appreciate your support!
The turf was delivered promptly and…
The turf was delivered promptly and placed on the drive way.
Communication and advice from the office was excellent.
thanks for everything.
June 17, 2025
Reply from Lilydale Instant Lawn
Thank you for your kind words! We're so glad to hear the delivery went smoothly and that our team was able to provide helpful advice and communication. We appreciate your support – enjoy your new lawn!
— The Lilydale Instant Lawn Team
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