As a landscaping business we have not even bothered going elsewhere for our turf. What keeps us coming back is the great communication, friendly staff and prompt delivery times. Not too mention the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As a landscaping business we have not even bothered going elsewhere for our turf. What keeps us coming back is the great communication, friendly staff and prompt delivery times. Not too mention the... See more
Company replied
Ordering was easy and delivery occurred exactly when advised. Kikuya was in very good condiiton.
I was ordering Sir Buffalo for my front yard. Website made the measurement process very simple and easy. Ordering was quick. All communications were timely by way of text and email. Delivery time was... See more
Company replied
Very Happy Outcome I was very happy about the people i dealt with from the very pleasant and knowable sales/ ordering lady to the happy and considerate delivery driver. Clear messaging and action a... See more
Company replied
Written by the company
Written by the company

PO Box 200, 3775, YARRA GLEN, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to order, great communication on delivery, and very quick and easy to use the product.

Reply from Lilydale Instant Lawn
On time and the turf was put in the right spot. Thank you very much.

Reply from Lilydale Instant Lawn
Excellent service, great communication. We are so happy with the new lawn.
Sales staff were so helpful.
Thankyou

Reply from Lilydale Instant Lawn

Reply from Lilydale Instant Lawn
From the moment I rang to order the turf to the delivery driver it was such an easy process. The information and product provided made it a guaranteed success.

Reply from Lilydale Instant Lawn

Reply from Lilydale Instant Lawn
Delivery was on time, delivery driver was very courteous and respectful, great company to deal with from start to finish

Reply from Lilydale Instant Lawn

Reply from Lilydale Instant Lawn
Good quality turf delivered on time with excellent and knowledgeable customer service

Reply from Lilydale Instant Lawn
Easy to get a quote and an email with my questions answered. Turf is great and delivery seamless

Reply from Lilydale Instant Lawn
I was ordering Sir Buffalo for my front yard. Website made the measurement process very simple and easy. Ordering was quick. All communications were timely by way of text and email. Delivery time was messaged through and tracking information provided when delivery was enroute. Delivery was a few minutes early, which was great! Delivery driver friendly and delivery arrived with no issues. Bonus starter pack and book was a nice gift. Great instructions for the whole process available on the website. Very easy purchase!

Reply from Lilydale Instant Lawn

Reply from Lilydale Instant Lawn
Very Happy Outcome
I was very happy about the people i dealt with from the very pleasant and knowable sales/ ordering lady to the happy and considerate delivery driver. Clear messaging and action as everything they said would happen did happen. And the lawn product and associated products were great and I believe well priced. A 100% chance I will recommend Lilydale Instant Lawn to anyone needing those services.

Reply from Lilydale Instant Lawn
Always great quality turf and bang on with delivery time.
Great people to deal with.

Reply from Lilydale Instant Lawn
The Grass was cut in perfect square blocks and was easy to install without any gaps. The quality of the turf was good being green and not dry.

Reply from Lilydale Instant Lawn
My exceptional experience began with meeting Peter Jupp , from Lilydale Instant Lawn. He handled all purchase details & delivery ,in a most professional & friendly manner . The truck arrived early on the delivery day & the driver was most helpfull & professional. Thank you LILYDALE , for making my first turfing experience so relaxed & hassle free.
Cheers Colin Davies 0408 328262

Reply from Lilydale Instant Lawn
The quality of the turf was great with minimal pieces not good enough to use. But within my threshold. Customer service and delivery was excelent.

Reply from Lilydale Instant Lawn

Reply from Lilydale Instant Lawn
As the owner of Zeal Landscapes, I’ve worked with many turf suppliers across Melbourne, but Lilydale Instant Lawn stands out as the absolute best. Their turf quality is exceptional, and they consistently go above and beyond to support landscapers like myself — even accepting last-minute orders without hesitation.
Their delivery fees are very fair, and what really impressed me is their generosity: they include a free lawn starter fertiliser with every order, no matter the size. That kind of service is rare and truly appreciated.
I highly recommend Lilydale Instant Lawn to anyone looking for premium turf and outstanding customer support. You won’t be disappointed!
— Pasan from Zeal Landscapes

Reply from Lilydale Instant Lawn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.