Beauty By Limeade  Reviews 

114
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love my products, the dream candles and wax melts smell amazing. And I'm very happy with my better health pack the energy I'm feeling is amazing. I also like the in balance cleanser my sk... See more

Rated 5 out of 5 stars

The owner Emma very kindly took time to give me product advice before my purchase and then followed up to see how things were going. Even without this excellent support the easy of use of the website... See more

Rated 4 out of 5 stars

Product is always authentic, never get disappointed from what i ordered or why the website photo is not matching the real product However i kept a Message to be called in order to arrange the deliv... See more

Rated 5 out of 5 stars

This is the second time that I have ordered from Limeade and I cannot recommend them highly enough. I contacted them with my skincare concerns and the products I am now using are fabulous! Having look... See more

Company details

  1. Health and Beauty Shop

Written by the company

Our online store has become synonymous with quality, and we ensure a continuous variety of fantastic merchandise that fit any budget. We only sell genuine products imported from the USA and UK at sensible prices. If you find it cheaper on another site it may not be genuine. Check it out and start shopping today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Purchased twice.Authentic products and fast delivery.Customer service is amazing and fast response to any queries.😊

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service, and the best part of all my order arrived 24 hours later!

October 18, 2020
Unprompted review
Beauty By Limeade  logo

Reply from Beauty By Limeade

Your always welcome ❤️❤️

Rated 5 out of 5 stars

Professional service from get-go

Professional service from get-go. Guided me through my multiple questions and supported me in selecting the best products for my needs. Delivery was super fast. Well-packaged with lots of wonderful little samples to experiment with! Will definitely consider myself a loyal customer from here onwards!

October 13, 2020
Unprompted review
Beauty By Limeade  logo

Reply from Beauty By Limeade

Hi Megan we are so happy you like everything. And your more then welcome. Look forward to see you again in the future ❤️❤️

Rated 5 out of 5 stars

Great Service, Even Better Prices

I have always had a great experience with Limeade. I appreciate the honest prices and transparency of the team running the company. Unfortunately, it becomes so normal for other online companies to increase prices on items that are originally not that expensive. Limeade makes it easy to get the specialized products at a very fair price. My only feedback is that I wish you accepted credit card payments. I read on your website that this was being planned, but delayed due to covid (which is absolutely ok). Thank you Limeade!

October 9, 2020
Unprompted review
Beauty By Limeade  logo

Reply from Beauty By Limeade

Hi nour Tha k you for the lovely feedback. We have some good news we now accept card payment. Please next time you order if the website isn't updated just go for the cash on del option then message us with the order number so we may provide you with the zbooni payment link ❤️ so you may pay with card or credit card to make it easier for you. Once again we are glad you like everything and take care xx

Rated 5 out of 5 stars

My first time shopping with Limeade and…

My first time shopping with Limeade and it was a super experience. My queries were answered promptly and Emma was very helpful.products are really good and authentic. Shall be shopping here again.

September 23, 2020
Unprompted review
Beauty By Limeade  logo

Reply from Beauty By Limeade

Hi mayukha your so welcome we glad you like everything and look forward to see you again soon

Rated 5 out of 5 stars

Outstanding customer experience

Outstanding customer experience, which is so rare in the region: Emma went truly above and beyond to get my delivery to me early.

The products are outstanding and 100% genuine, I’ll be using Limeade going forwards.

Thank you

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

My first of many limeade orders!

My first shopping experience with Limeade and I'll definately be back.
The website is easy to navigate and ordering was simple.
Great customer service.
Delivery was quick, easy and fuss free.
A 5 star shopping experience, thanks so much 😊

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Ive bought a number of products off…

Ive bought a number of products off this website and the products are all real and the level of customer service was amazing. The delivery was seamless and they are my trusted go-to beauty provider. I really like the scope of the produce they have but I would maybe like a more updated website.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Very helpful with my questions regarding the products.
Hopefully, they will have a credit card payment option set-up. The delivery took time due to the current situation.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. Genuine products. Emma always responds to any queries promptly. I order from Limeade beauty approximately twice a month. Love what they offer.

September 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to navigate through the website to place your order. Once order was placed, delivery took place within 48 hours. Emma also constantly communicated through emails and kept me updated. Overall a wonderful experience!

September 6, 2020
Unprompted review
Rated 5 out of 5 stars

Second order from Limeadebeauty

My second order from Limeadebeauty and I'm just as impressed with the service! So happy with the selection of products not easily found in the UAE. Delivery was quick again!

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic, fast service. All products I wanted were available. Will be even better when card payments are accepted.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

I’ve been using Limeade Beauty for…

I’ve been using Limeade Beauty for about 6 months now and have nothing but good things to say about them. From the advice I received, to the ordering, and the timely delivery, it’s an amazing service to have here in the UAE. Definitely recommend them

August 18, 2020
Unprompted review
Rated 1 out of 5 stars

Over hyped

They have started putting their store names handwritten on each product. I'm not saying that's bad but I'm wondering what's the point? Do they manufacture it in their store? They are just a reseller and that too nor an official one but they're just jealous people will buy and resell and use it for whatever I mean what's your problem? You just gotta sell it to people and let them do what they wanna do! How lame and childish is this behavior?

August 15, 2020
Unprompted review
Beauty By Limeade  logo

Reply from Beauty By Limeade

Please see attached the Email we sent you

Now after further investigation we believe your reviews to be a malicious attempt to attack us. There is absolutely no reason for someone to respond this way unless they plan to resell

Kindly note the photos we are referring to show leaked and damaged items, and we believe and agree that after speaking to many people and our team that this was planned to resell the products otherwise there would not be any reason to make such a fuss. But alas we accept all feedback even from other sellers so we don't actually accept this to be honest in regards to our service or our product because the other reviews speak volumes
Below is the email we sent to you.


Hi there thanks for your feedback


The only reason yoh would have an issue is if you are a re seller. And we open the packages to check they don't leak.


What's wrong with the shipping we use a professional courier service, who provide ice boxes we have been in business since 2016 myself and my Emirati sister in laws have never had a single issue. We have written our logo on the boxes because of resellers and we have every right to put we used to put labels but we have finished labels. Again if it's for personal usage like our store is for you wouldn't have an issue.. Which means you must want to re sell the items


As I have seen you are an admin of a beauty group for UAE so it's clearly possible you wanted to resell if we are mistaken then we do apologize

Everything is brand new and the actual bottles are not open it's illegal and unhygienic to open the bottles we take great care and keep everything safe

And please note we open the boxed because of this I will. Show you.

How would you feel if we didn't take care and you got this look at the photo below and then realize we are doing our job to make sure that everything is in perfect condition because over the past 3 months we have had so many leaked an damaged items our customers don't want damaged or leaked products so that is why the box was opened to check the bottle

And no its not actually we have had customers feedback and polls regarding this because we have many re sellers bulk buying from us unlicensed and illegally selling so to cover our self and our business out customers told us to use a label or stamp and Clearly mention where it's from


So again the only reason you would be upset is because you would want to resell.

Forget the box was opened because I'm showing you photo evidence why we open the boxes. I'm sure yoh would be extremely angry if you got a bottle that had leaked out.

We thank you for shopping with us. And it's fine if you wish to tell people but again I have clearly mentioned why and why the box has been opened to be checked again the bottles are not opened because it's unhygienic and I my self an a qualified beauty therapist I wouldn't risk my clients or my customers health. Our business is built on the fact our customers come first.

So please it's 100% fine if you don't wish to shop with us but your negative comments are not needed because we have actually done nothing wrong unless you want to resell like we have mentioned as none of our other customers have any issues and we have hundreds of orders daily with the same either a label or our company stamp but since it's finished we are hand writting

Please see attached photos I'm sure you would be more angry if you got them like that

Many thanks and have a wonderful evening alhumdilah keep safe and well during this difficult time since we should all band together during covid 19 to help and care for others

Regards
Maryam HR

Rated 5 out of 5 stars

Very Helpful

I had many questions as was buying products that I only read about. But Limeade answered so many of my questions so honestly which cleared my mind. Since then I have been ordering from them. I'm so happy. I live in Sharjah and the service is very fast.

August 7, 2020
Unprompted review

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