Limehealth Reviews 

50
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Healthcare at an affordable price, extremely quick to apply and set up payment. Website very easy to understand and navigate.

Company replied

Rated 5 out of 5 stars

I bought Lime's accidental death insurance as I ride my bike around London daily. Should the worst happen I know my family will be taken care of. For such a low price, it's a no-brainer. The online ap... See more

Company replied

Rated 5 out of 5 stars

My wife and I recently purchased Accidental Death Cover from Limeinsurance.com. The whole process took less than ten minutes, was really simple to follow and completely jargon-free which is unlike... See more

Company replied

Rated 5 out of 5 stars

Having taken out many insurance policies over the years with questions, forms, medicals etc…, I can honestly say that it was such a refreshing change to find Lime. They are obviously intent on cha... See more

Company replied


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(50)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Healthcare at an affordable price

Healthcare at an affordable price, extremely quick to apply and set up payment. Website very easy to understand and navigate.

September 7, 2022
Limehealth logo

Reply from Limehealth

Hi Vicky, thanks so much for your very kind review. we are working continuously on making insurance affordable and easy, so we are very pleased you found us that way. Kind regards, the team at Lime.

Rated 5 out of 5 stars

Excellent

The whole process with Lime Global was super easy & slick. My previous PMI provider was incredibly difficult and clunky by comparison, they were also around 8x more expensive & it leaves you wondering how they can justify the cost of their annual premiums.

August 5, 2022
Limehealth logo

Reply from Limehealth

Wow! Thanks for leaving us such a fantastic review. We are trying to change the industry for the better so its great to hear you've had such a positive experience with Lime so far.

The team at Lime :-)

Rated 5 out of 5 stars

Easy to join

Easy to join - The cost sits more comfortable with us in comparison to other health insurances that seem to go up year after year till its not worth paying the premium - Hopefully we will never need to use - I did have a query on a question after i submitted and the CEO rang me personally to answer the question which very much impressed me

May 3, 2022
Limehealth logo

Reply from Limehealth

Hi Michael,
thanks for taking the time to leave us such a great review. We always strive to offer outstanding service and value for money so we're pleased we are hitting the mark so far.

Best wishes,
The Team at Lime.

Rated 5 out of 5 stars
Limehealth logo

Reply from Limehealth

Many thanks for taking the time to leave us a 5* review. We are delighted you've had a great experience with Lime so far.

Best wishes,
The team at Lime.

Rated 5 out of 5 stars

Initial registration process was very…

Initial registration process was very smooth and easy to complete. All documents sent and available to view. Have not made a claim yet but so far good service.

January 11, 2022
Limehealth logo

Reply from Limehealth

Thanks for taking the time to leave us a 5* review. We are really pleased you've had a good experience with Lime so far.
The team at Lime :-)

Rated 5 out of 5 stars

Great customer service

Great customer service, very simple, quick and easy to arrange. I am really impressed and would not hesitate recommending Lime to anyone looking for health insurance. Thank you so much.

September 21, 2021
Limehealth logo

Reply from Limehealth

Paula, thanks so much for taking the time to leave us a review. Its great you found us really easy, simple and quick to use.
Best wishes,
The team at Lime.

Rated 5 out of 5 stars

Another sensibly priced top up for…

Another sensibly priced top up for healthcare. Keep them coming!

August 9, 2021
Limehealth logo

Reply from Limehealth

Thanks for the super feedback Charlie. Delighted to bring affordable, convenient and simple products to market. More exciting launches coming soon!

Rated 5 out of 5 stars

Great genuine company I trust

I have bought a policy with this company after I simply searched online for cover and was amazed at the comprehensive and cost effective policy they have. I had great difficulties with my email playing up and was contacted directly by their CEO Shaun Williams to help me to resolve this issue. I was amazed and pleased!

July 22, 2021
Unprompted review
Limehealth logo

Reply from Limehealth

What great feedback Heather - thank you! Whilst we are a digital company we aren't faceless and do genuinely try our best to support our customers when they need us. Whether that's a phone call, an email, text or video call, we are always here to help :-)

Rated 5 out of 5 stars

Can’t fault

Can’t fault, easy to set up, good affordable prices
All good so far

July 1, 2021
Limehealth logo

Reply from Limehealth

Hi Natasha, thanks very much for taking the time to leave us a 5* review on Trustpilot. Its great you've had a good experience with us so far and that you've found Lime affordable and easy to use. Please do let us know if there is anything else we can do to keep improving our products and services.

Best wishes,
Liz and all the Team at Lime :-)

Rated 5 out of 5 stars

Thank you for the ease and seamless…

Thank you for the ease and seamless claim process. From start to finish there were timely, instructive and reassuring communications, that concluded the matter in a few days.

June 25, 2021
Unprompted review
Limehealth logo

Reply from Limehealth

Very many thanks for the fab feedback Harry. It really means a lot to us that you would take the time to leave a review and that you had a great experience with Lime.
Best wishes,
Liz and the team at Lime :-)

Rated 5 out of 5 stars

Very easy and straight forward to get…

Very easy and straight forward to get my policy - brilliant !

April 28, 2021
Limehealth logo

Reply from Limehealth

Hi Jason - thank you so much for taking the time to leave us a review on Trustpilot. We are thrilled you had a such a positive experience, it's great to have you on board!
Best wishes,
The team at Lime.

Rated 5 out of 5 stars

Excellent value for money

Affordable peace of mind insurance that was very easy to set up

April 5, 2021
Limehealth logo

Reply from Limehealth

Hi Heather, thanks for taking the time to leave us a 5* Trustpilot review. We are really pleased you found the cover affordable and easy to set up.
Best wishes,
Liz and the team at Lime :-)

Rated 5 out of 5 stars

Very helpful was an easy process giving…

Very helpful was an easy process giving peace of mind would highly recommend Lynda

February 10, 2021
Limehealth logo

Reply from Limehealth

Hi Lynda.
Thank you so much for your lovely 5* review. We are really pleased the process of taking out insurance cover was so positive.
Best wishes,
The team at Lime.

Rated 5 out of 5 stars

Piece of Mind Cover

I’m so pleased this type of cover is available, particularly in the current environment. This has given me total piece of mind and at an affordable price! The app was easy and I was covered within minutes! Highly recommend.

December 15, 2020
Rated 5 out of 5 stars
Limehealth logo

Reply from Limehealth

Dear Mr Lane,
Thank you so much for taking the time to review Lime Insurance. We are really pleased you've had such a positive experience and enjoy the peace of mind that comes with taking out your cover.

Best wishes,
Liz (and all of the Team at Lime)

Rated 5 out of 5 stars

Taking out health insurance with Lime…

Taking out health insurance with Lime Insurance was so quick and easy to understand. It all makes total sense and I am so thankful that there are insurers out there that aren't the big faceless companies like AXA PPP and Bupa.

September 22, 2020
Unprompted review
Limehealth logo

Reply from Limehealth

Thank you very much for taking the time to review us Emma, we spend everyday trying to make Health insurance quick and easy to understand, we are so pleased that you think we are on the right track. Thanks again.

Rated 5 out of 5 stars

Very impressed with Lime

While I haven't had to make a claim, I've been incredibly impressed with Lime's self-explanatory, straightforward offering and its fantastic customer service.

September 13, 2020
Unprompted review
Limehealth logo

Reply from Limehealth

Thank you very much for your kind review Camilla. We are so pleased that you found us to be a straight forward offering and simple to understand, it's what we aspire to be. Thanks again for your kind review, it's a pleasure to be of service.

Rated 5 out of 5 stars

Insurance cover that is cheap and easy…

Insurance cover that is cheap and easy to sign up to. Recommended.

June 17, 2020
Unprompted review
Limehealth logo

Reply from Limehealth

Hi Paddy, we really appreciate that you've taken the time to review us, we so glad that you found us affordable and easy to use, that's exactly what we want to be. Thanks again.

Rated 5 out of 5 stars

Five star!

Very quick, easy to use and fantastic value for money. You cannot put a price on your health and Lime Insurance offers very, very affordable cover.

Nothing is more important than your health.

October 3, 2019
Limehealth logo

Reply from Limehealth

Many thanks for your very kind review of us Rebecca, we are so pleased you found us as affordable as we designed ourselves to be. We totally agree with you about protecting your health, thanks again for your review.

Rated 5 out of 5 stars

Lime Insurance

Having taken out many insurance policies over the years with questions, forms, medicals etc…, I can honestly say that it was such a refreshing change to find Lime. They are obviously intent on changing the insurance industry, for the better!

The information was clear and concise, the process was incredibly simple, and I was covered within 5 minutes

Great company and a well-deserved 10 out of 10

September 23, 2019
Limehealth logo

Reply from Limehealth

Thank you very much for your very kind review Paul. We are very excited that you found us clear, concise, simple and fast. Paul, we are doing our best to make insurance accessible and affordable. thanks again for your most kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look