Lime Kitchen and Bathroom Reviews 

154
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product, great price on a product that is remarkably hard to find. The delivery was a bit up in the air, got emails saying that the parcel was going to be delivered one day to be told it would b... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, made what felt like a complicated scenario very simple. Just an excellent service all round

Company replied

Rated 5 out of 5 stars

I needed a new cartridge for a bathroom basin tap. The original was a peglar which is no longer available. I tried a locally with no luck. I tried further a field without success. I stumbled on Lime... See more

Company replied

Rated 5 out of 5 stars

Simple small purchase, a 55mm replacement bath mixer tap handle. I had looked everywhere but couldn't find one then by chance came upon Lime . Easy to order, exactly as described and was a very good m... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Kitchen Supply Store
  3. Medical Equipment Supplier
  4. Plumbing Supply Store

Written by the company

ABOUT US - Lime Kitchen & Bathroom offers luxury and affordable bathroom and kitchen taps, sinks, accessories, along with a huge range of plumbing fittings and spares. Lime Kitchen and Bathroom also specialises in medical taps, sinks & spares for healthcare, dental and care home settings plus many more. GET SOCIAL - You can follow us on Facebook https://www.facebook.com/LimeKitchenandBathroom and Instagram https://www.instagram.com/limekitchenbathroom/ for the latest news & offers!


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered two hot and cold taps

Ordered two hot and cold taps for glands obtained elsewhere. Delivered quickly and fitted easily, after many failures from other companies.

April 18, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Richard
We are pleased that we have been able to supply the glands you needed and look forward to being of help again.

Regards
Lime Kitchen and Bathroom Sales Team

Rated 5 out of 5 stars

Ordered two replacement tap red and…

Ordered two replacement tap red and blue tops… arrived quickly and now on the taps and looking great… thanks for such quick service

April 10, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Hi Janet,

We are pleased to hear the replacement tap tops did the job. Thank you for leaving us a review.

Lime Sales Team

Rated 5 out of 5 stars

Excellent service

A small order - just a couple of tap indices - but the service was excellent and they arrived within just a couple of days

March 27, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Paul,

Thank you for your order no matter how small! Our tap indices are a popular product indeed. Thank you for leaving us a review.

Kind regards,
Lime Sales Team

Rated 5 out of 5 stars

Bell design tap spare ,1st class…

Bell design tap spare ,1st class service and item exactly what i expected goog quality and perfect for job,

March 22, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Mr Deacon,

We are pleased to hear the part was the right one for you and hope to be of service again in the future.

Kind regarsd,
Lime Sales Team

Rated 5 out of 5 stars

Tap nozzle

Prompt delivery of a quality item which fitted easily and works perfectly

March 4, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Tony, we are pleased to hear that you are happy with your purchase and look forward to being of service again

Regards
Lime Sales Team

Rated 5 out of 5 stars

Everything was spot on

Everything was spot on

February 17, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Mr Easby
Thank you for your feedback and look forward to being of help again.

Kind regards
Lime Sales Team

Rated 5 out of 5 stars

Fast delivery and good quality tap

February 17, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Sam, we are glad to hear that you are happy with your purchase and thank you for your kind feedback

Kind regards
Lime Sales Team

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. The flow straightener is a great improvement on what came with the tap.

February 14, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

We are glad to hear that you are happy with your purchase and thank you for your kind feedback

Regards
Lime Sales Team

Rated 5 out of 5 stars

Excellent advice and delivery

Good advice on correct ceramic valve for my needs, and next day delivery.

February 14, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Brian
We are happy to have been able to help identify the correct valve you needed and look forward to being of service again

Regards
Lime Sales Team

Rated 5 out of 5 stars

I bought a pair of Harmony Classic Tap…

I bought a pair of Harmony Classic Tap Handles + Shrouds about 3 days ago and these arrived yesterday.
I am very impressed with these, as they are quite heavy and not the usual flimsy material. I was also very impressed with the shrouds as these are solid metal and not the chromed plastic type I have purchased elsewhere.
The tap handles were bought to replace a set of jaded handles on the bathroom basin, and I was so impressed with them that I have now ordered another set to replace the bath tap handles.
The delivery was also very quick.

February 13, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Ian
Thank you for your lovely feedback and we are glad to hear that you are happy with your new handles

Kind regards
Lime Sales Team

Rated 5 out of 5 stars

Another excellent experience

Another excellent experience. Great range of products, best prices and fantastic service.

January 31, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Mark, thank you for choosing us again and for taking the time to leave us a review.

Kind regards,
Lime Sales Team

Rated 5 out of 5 stars

Excellent service & Quality Product

Excellent service, I recently purchased some swan neck kitchen tap porcelain handle replacements, they are a high quality resin so far more resiliant, I am very pleased with them.

January 29, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Hi Mark, great choice and the replacement handles saves you from having to replace the whole tap. We hope to be of help again in the future.
Lime Kitchen and Bathroom

Rated 5 out of 5 stars

On time delivery,accurate and no…

On time delivery,accurate and no messing about

January 28, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Hi Peter, many thanks for leaving a review. Please do get in touch if we can be of help again in the future.
Lime Kitchen and Bathroom

Rated 5 out of 5 stars

Part arrived on time & as described

Replacement Tap Top Indices Red/Blue as described and arrived ahead of time.

January 29, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Thanks for leaving us a review, Jason. We're glad we had the right part for you.

Lime Kitchen and Bathroom

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Goods arrived the day after I ordered them. Postage costs were very competitive and given the speed at which they arrived, well worth the money. Website was easily to use and good choice of product. Will definitely use again. Thank you for great customer service.

January 16, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Lynn, we are so pleased you found the website easy to use and that your items arrived quickly. Thank you for taking the time to leave us a review.
Lime Kitchen and Bathroom

Rated 1 out of 5 stars

Non receipt of items, refund refused

As of 7 days from ordering, still nothing received, no items, no tracking number not even a postage receipt.
For £4,95 postage tracking should be provided.
Customer services became quite rude when asked about tracking information, refused to refund after repeated requests both on phone and via email. Their Response was
‘Wait a couple more days’
Will not use again

January 7, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Mr Wilby, you placed your order on January 7th and we despatched your products the same day via Royal Mail 2nd Class Small Parcel post. Unfortunately, Royal Mail do not provide tracking information for this service, and they state it should take 3-5 working days to reach you. Our email correspondence to you explained this and we asked for you to wait a couple more days until the 5 days passed before we can either issue a refund or send you a replacement. We understand your discontent with the delay and, whilst we maintained a professional manner in trying to resolve this for you, you were aggressive to our sales staff over the phone. This behaviour was unacceptable, and all further correspondence was continued by email. Please let us know if the product does not arrive today and we can issue you with a refund.

EDIT: As you still hadn't received your item from Royal Mail, we refunded you the full amount of your order.

Rated 5 out of 5 stars

Great service

Great service, fast delivery and good value, and they supplied a spare part that my local bathroom supplies shop assured me was unobtainable! Very pleased, will use company again.

January 1, 2025
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Mick
We are so pleased to have been able to supply you with the part you needed and thank you for your lovely feedback.

Regards
Pamela
Sales Manager

Rated 5 out of 5 stars

Amazing service

Amazing service: tap handle broken over Xmas and the only place I could source a replacement for 60mm fittings was here. Delivered promptly and handle is better quality than the original one. Super happy!

December 27, 2024
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Thank you for your lovely review. We are so glad that you are happy with your purchase and look forward to being of service again.

Kind regards
Pamela
Sales Manager

Rated 5 out of 5 stars

Delivery was extremely prompt

Delivery was extremely prompt. Great service, would certainly use again.

December 21, 2024
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

Dear Paul
Thank you for your kind feedback. We look forward to being of help again in the future.

Kind regards
Pamela
Sales Manager

Rated 5 out of 5 stars

Very good quality item purchased from…

Very good quality item purchased from Lime Kitchen and Bathroom. The quality of the item and the quick service deserve a very good rating.

November 25, 2024
Unprompted review
Lime Kitchen and Bathroom logo

Reply from Lime Kitchen and Bathroom

We are really pleased you are happy with the product that you purchased. We hope to be of service again in the future.
Lime Kitchen and Bathroom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look