Lime Lush Boutique Reviews 92

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I ordered from the actual site not the scam site. And the actual site they are scam artists too. Placed an order, said it’s delivered, however I never received it. Apartment camera shows delivery man... See more

Rated 1 out of 5 stars

Ordered jeans, received obviously used ones – unbuttoned, tags removed, strong perfume smell, stretched out. Size chart matched my measurements, but too big. Asked for return, told they would deduct $... See more

Company replied

Rated 5 out of 5 stars

I’ve had nothing but positive experiences with Lime Lush Boutique! I’ve placed multiple orders with them and love every piece of clothing I’ve received. Only one order contained the wrong dress and S... See more

Rated 1 out of 5 stars

The clothes are CHEAP quality. Seriously, the fabric they use is the exact same as the $5-$10 shirts shirts I get from SHEIN. Except I paid $50+ for just one shirt, which arrived extremely wrinkled,... See more

Company details

  1. Women's Clothing Store
  2. Beauty Product Supplier
  3. Fashion Accessories Store
  4. Hat Shop
  5. Jewelry Store
  6. Sunglasses Store

Written by the company

Quality online women’s clothing & accessories boutique. Everything you need at unbeatable prices. Free Shipping. Easy Returns. Award-winning service.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do Not Buy From Them

Ordered jeans, received obviously used ones – unbuttoned, tags removed, strong perfume smell, stretched out. Size chart matched my measurements, but too big. Asked for return, told they would deduct $9 for shipping. Terrible experience, won't recommend. Will leave negative reviews. Do better!

July 15, 2023
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hi Andrea!

We are sorry to hear about your shopping experience. This does not align with our return policy or customer service support. Items received defective in any way will be refunded or shipped a replacement. Please contact customer support so we can make this right. We look forward to hearing from you.

Kind regards,

Lime Lush Support
M-F, 9 AM-5 PM MT
help@limelush.com
(747)200-5463

Rated 1 out of 5 stars

Terrible

The dress that I purchased was poorly made. The top did not stay up, any movement I made, you could see EVERYTHING. There is no way this dress could work for anyone. On top of that, to ship the return cost me $14.18!!! Never again.

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

0 stars HORRIBLE customer service

0 stars HORRIBLE customer service, ordered an outfit and pair of sandals for a concert @ 09:41am on Thurs, I paid $33.51 for overnight shipping. I did not receive my package until Monday which was after the concert. When I called requesting a refund, I was told that they dont ship out same day unless order is placed before 9am. They sent me a return label, however told me I had to pay for package to be shipped back PLUS would not refund the $33.51 I paid for shipping in the beginning. I would NOT recommend purchasing anything from this company

April 27, 2023
Unprompted review
Rated 1 out of 5 stars

Don't do it!

I would say "PASS" I ordered 2 things to try on for a wedding in Cancun, they did not arrive until we were out of the country. Now that I finally got back and tried them on, I am past my time for a refund, now I need to get store credit. Right there is bad business, especially considering they did not arrive as expected. As most boutiques, their prices are high, but the quality of the product and customer service does not seem to match what you pay for.

May 3, 2023
Unprompted review
Rated 1 out of 5 stars

Deceitful company!!

Deceitful company!!! They offer sales of 10-20% off and in small print say final sale. They have high fees to discourage returns and their cloths are cheap China crap. Don't waste your time and checkout Cupshe!

May 2, 2023
Unprompted review
Rated 1 out of 5 stars

Beware of Expensive Return Costs

Beware! I just paid $26.92 to return two orders as they no longer provide $7.95 return labels! They are -assing the shipping costs on to their customers without warning how expensive it is. I will never buy on their site again.

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible 0 stars. Charged me for crap

Horrible. Do not buy from them. I ordered a pair of jeans I saw on Instagram so cute. I couldn’t wait to get them. Well they came and what a disappointment not as pictured at all. I emailed the company and they refused to let me ship them back Free. I may turn a claim into insurance for false advertisement. Such terrible service and my first purchase.

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

Had an aweful experience

Had an aweful experience. Long story short , ordered a shirt, returned it. you get 3 days..theywould not give me my money back.. had to fight days and they charge you for the label 6.95 plus shipping .. so i paid 31.00 for a top and got 18.00 back. im out all that money!!!! I will never buy from them again. the quality is aweful

March 18, 2023
Unprompted review
Rated 1 out of 5 stars

Very Disappointed!!!

Don’t waste your money. Sizing is inaccurate and material is cheap. Poor quality clothing. Read the return policy before ordering. Items on sale are final sale, so even if the the item arrives damaged, it cannot be returned. This is unacceptable.

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

DONT DO IT

The pictures on the site are adorable but what you receive is not. The material is so cheap and it’s expensive. If I wanted cheap material with poor quality I would have gone with shein. What a shame because I spent so much money here. Returned it the same day I got it

December 21, 2022
Unprompted review
Rated 3 out of 5 stars

Buyer's beware! Don't let the cute styles fool you.

I gave limelush 3 stars just for the cuteness of the styles. But everyone else's reviews about the cheapness and cheaper availability through shein. Is right. After tax and shipping I paid $69 for 1 bodysuit and a flimsy cami. Crazy right? Never in my life has any boutique made me regret buying from them like lime lush has. Shop elsewhere, this company really screwing you on the price and quality of the clothing.

October 8, 2022
Unprompted review
Rated 3 out of 5 stars

The clothes sold here are cute but the…

The clothes sold here are cute but the other reviews saying the material is cheap and sizing is hit or miss is accurate. I just received a jacket that costed $43. I found the exact same jacket on SHEIN for $15. They order from the same manufacturers, this “boutique” is a total scam. I wouldn’t mind if the prices were lower but they are charging double and triple for the same cheap clothes offered elsewhere. And the return policy is insane. Get to the post office within 3 days or you’re stuck with a store credit. If it’s on sale or there’s a special code they offer? You’re out of luck on a refund or exchange. Just shop at SHEIN, it’s the exact same stuff.

September 14, 2022
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Dear customer,

Thank you for taking the time to express your feelings regarding your recent purchase.

We understand you are unhappy with the material and sizing of some of the items you purchased. We’re truly sorry to hear our items did not meet your expectations. We understand this can be very disheartening when ordering online.

Our goal is to provide quality clothing in beautiful styles at an affordable price. That said, we do order from over 300+ designers and understand that some of the designer's pieces are sold elsewhere. We offer competitive prices so if you find an item you purchased at a competing online boutique for a lower price then you may be eligible for a price adjustment per our “Happiness Guarantee” policy as long as you report your findings to us within 72 hours of your purchase. You can read more on our website here: https://www.limelush.com/pages/happiness-guarantee

If an item is not the quality you had expected then let us know! We want you to be satisfied with your purchase and will do our best to meet your needs. As for our return policy, https://www.limelush.com/pages/return-policy, you have 3 business days from the date you receive your order to postmark your package for a refund to your original payment method. After the 3 business days, you have 30 days from the date your order was placed to return for a store credit. If you ever need an exception to either of these timeframes, don’t hesitate to reach out! We understand that timeframe is not always feasible and life can get in the way.

Again we appreciate your feedback! If you feel there is anything more we can improve upon, don’t hesitate to reach out.

Kind regards,
Limelush Boutique

Rated 1 out of 5 stars

total scam of a website.

i ordered a few items and based the sizing from their website, after seeing they were offering a promo code recently. the items came and one was way too big so i went to return it to exchange for a smaller size, and apparently when you use promotion codes that makes every item final sale. so i ordered a new arrival from their site that was now treated as final sale because of a promo code? i’ve never heard of that from any other website i’ve ever ordered from. i said i just wanted it in a smaller size, to which they told me they do not offer exchanges. website is a total scam.

September 8, 2022
Unprompted review
Rated 2 out of 5 stars

Off Sizing and they dont care

I ordered off their website and I went off their sizing chart. Their sizing chart showed that a size 27 was a size 3. I emailed about how their sizing is off. They emailed back saying it's because they measure on a flat surface and not a model. When you receive the product the manufacturer's tag is inside the item and shows the exact size. Instead of going off that size they do the sizing themselves which then throws everything off. They need to not mesaure themselves when there is a tag inside the item already saying the exact size. it is a scam.

September 7, 2022
Unprompted review
Lime Lush Boutique logo

Reply from Lime Lush Boutique

Hi Shaylynn,

Thanks for taking the time to write us a review!

We wanted to apologize for the negative experience you had with our sizing.

We work with over 300+ designers who provide different size charts and measurements. In the past, we listed our dimensions per what the designer provided but had customers report the waistband of their jeans was different from the tag. While there is no way for us to change the designer's tag, we can include the precise measurements of the item! To ensure we're providing 100% accurate sizing information, we now hand-measure all our jeans and include the measurements under "Product Details" with a disclaimer that reads:

“Note: Waist measurements noted above are measured by our team on the waistband of the actual item. Tags may show a different measurement.“

With this said, our team is entirely human and can make mistakes. If your item's measurements do not match what our team provides, send us a photo to help@limelush.com, and we'll get you taken care of.

Again we apologize for the negative shopping experience and appreciate you taking the time to share your feedback. If there is anything you’d like to communicate in addition, don’t hesitate to reach out.

Rated 1 out of 5 stars

Absolute Garbage

Absolute Garbage! The item I received was hideous. Nothing like the pictures. The color was not even the same. I returned it the same day I received it. They Do Not refund you in full either! What does that tell you?

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

CHEAP fabric & quality

The clothes are CHEAP quality. Seriously, the fabric they use is the exact same as the $5-$10 shirts shirts I get from SHEIN. Except I paid $50+ for just one shirt, which arrived extremely wrinkled, thin cheap material and ran small. This is my second time ordering and my experience was the same the first time around, I’m not sure why I tried ordering again. Won’t make that mistake again.

TLDR: over priced, cheap material, sizing is hit & miss

February 25, 2022
Unprompted review

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