Limetree Lifestyle Reviews 

117
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent company. Answered all my queries promptly. Kept me up to date. Kept in touch. Item arrived quickly, beautifully packaged with their paper and logo seal. I would have no hesitation recomm... See more

Rated 5 out of 5 stars

The level of service was truly exceptional. I live in France and I was surprised to receive a phone call from a lovely lady from Limetree Lifestyle, explaining they'd recently had difficulties in sen... See more

Rated 5 out of 5 stars

Fast dispatch, beautifully internally wrapped, packaged and sealed item ( important if ordering gift, more so if it is for a newborn baby, you need clean). Very reasonable prices I expected thi... See more

Rated 2 out of 5 stars

Ordered a wreath w/red roses and white lilies for a close friend's funeral. Paid almost $500 including card and a sash. Positives: delivery made on time. Negatives: nothing special in the presentation... See more

Company details

  1. Gift Shop
  2. Home Goods Store

Written by the company

We are an independent British lifestyle store sourcing everything you need for stylish living. Bringing you the latest trends in homeware, stylish accessories & gifts. Started as a small family ran shop in a quaint little town in the beautiful Scottish countryside 30 minutes from Glasgow. Order here for home delivery or come and visit us in store.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(117)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Customer service stinks

As I entered the store the assistant did not acknowledge me and continued to eat her breakfast. If I had not bought online and was in to collect the item I would have left the shop. Please be more attentive to your customers.

May 6, 2022
Rated 4 out of 5 stars

Excellent product

Excellent product, well packed and delivered on time. This was a gift for my daughter for her birthday - the only reason I have given this 4 stars is because she said that she loved everything but the wine tasted like vinegar.

April 20, 2022
Rated 1 out of 5 stars
Limetree Lifestyle logo

Reply from Limetree Lifestyle

Thank you Sue, we contacted you immediately as we had sold out of this item. We apologised and refunded. We are sorry you felt it necessary to write this review. We do now have this item back in stock. Kind Regards Limetree Lifestyle.

Rated 5 out of 5 stars

Excellent!!

Excellent communication and professional service. Very quick delivery and delicate items well packaged. I will definitely buy from this company again. Thank you x

February 18, 2022
Rated 3 out of 5 stars

Love your products

Love your products. Did struggle to find info on the site for the free shipping expected spend once through to the pay point.
DPD walked to my gate which was open and took a picture and walked away. So waiting for delivery still. DPD are always rubbish where we live.
But looking forward to receiving.

February 13, 2022
Rated 5 out of 5 stars

Great service

Fast dispatch, beautifully internally wrapped, packaged and sealed item ( important if ordering gift, more so if it is for a newborn baby, you need clean).
Very reasonable prices I expected things to cost more as online store looks posh and is well set out.
Very pleased with my item hope to use this store again.

February 2, 2022
Rated 3 out of 5 stars

The product was perfect just what I…

The product was perfect just what I wanted unfortunately the packaging was damaged I did email and sent photos but didn’t receive a reply I understand this was not your doing as it seemed to have had something put on top off it with weight behind it luckily the product inside wasn’t damaged. I had to buy other packaging to gift it which was unfortunate as it was missing the logo.
Thank you.
Susan.

February 1, 2022
Rated 5 out of 5 stars

Lime tree refunded the cost of my…

Lime tree refunded the cost of my bergamot and Rose oil as it had broken in the post. I really appreciated them refunding me, but it would have been nice if they had bubble wrapped the bottle in the first place and put it in a box to protect it. You can use newspaper and cut up a bigger box to use as a smaller box by sellotape to protect the glass bottle. I was so looking forward to it and it smelled absolutely gorgeous.

January 15, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look