Limo Elegance Reviews 25

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Our family recently visited New York for a weekend getaway, and we booked Limo Elegance in Brooklyn for our transportation needs—multiple times! They were professional, always on time, and even ar... See more

Rated 5 out of 5 stars

Above & Beyond Group Transport – Highly Recommend! I booked a Sprinter van for our family group, The van was spotless with super comfortable leather seats—perfect for our crew. Our driver... See more

Rated 5 out of 5 stars

Exceptional Luxury Airport Transportation with Limo Elegance Traveling with a larger group is always stressful, but Limo Elegance made it easy—both to and from the airport. From the moment our... See more

Rated 1 out of 5 stars

Told us they were at jfk to pick us up at 18.30. I walked up and down pick up point but there was a no show, it was -7 and snowing my wife was in a wheel chair freezing. We ended up getting a yellow... See more

Company replied

Company details

  1. Limousine Service

Written by the company

Welcome to Limo Elegance, your premier choice for ground transportation services in New York and its surrounding areas. At Limo Elegance, we are committed to providing exceptional service tailored to meet your specific needs. Our offerings include a wide range of transportation options, ensuring that we have the perfect solution for any occasion. Our services encompass everything from airport pick-ups to hourly tours, giving you the flexibility and convenience you need. Whether you are arriving at or departing from the airport, our reliable and timely airport pick-up service ensures you get to your destination with ease. For those looking to explore the city or enjoy a leisurely day out, our hourly tour service offers a comfortable and luxurious way to see the sights. We also specialize in providing transportation for special events. Our sprinter van service is ideal for group travel, offering spacious and comfortable seating for your party. If you are attending a prom, our elegant vehicles will make your night unforgettable. For weddings, we provide a touch of class and sophistication, ensuring that your special day starts and ends perfectly. Our fleet of vehicles is diverse and well-maintained, catering to a variety of preferences and requirements. From economy sedans that provide an affordable yet comfortable ride to luxurious sprinter vans that can accommodate larger groups, we have a vehicle to suit every need. Each vehicle in our fleet is regularly serviced and meticulously cleaned to ensure your safety and comfort. At Limo Elegance, we pride ourselves on delivering exceptional customer service. Our professional and courteous drivers are dedicated to making your experience pleasant and hassle-free. They are knowledgeable about the New York area and committed to getting you to your destination safely and efficiently. We serve New York and its surrounding areas, ensuring that no matter where you are, Limo Elegance is ready to meet your transportation needs. Whether you're planning a special event, a business trip, or a casual outing, trust Limo Elegance to provide the quality service you deserve. Experience the difference with Limo Elegance, where luxury meets convenience. Book your ride today and let us take care of the rest.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Above & Beyond Group Transport

Above & Beyond Group Transport – Highly Recommend!

I booked a Sprinter van for our family group, The van was spotless with super comfortable leather seats—perfect for our crew.

Our driver was fantastic—not only did he arrive early, but he kept us updated every step of the way. Since we had multiple stops, he went out of his way to park as close as possible, which was a lifesaver in the cold.

What really stood out was his kindness and attentiveness. My mom recently had knee surgery, and without hesitation, he helped her in and out of the van, making sure she was steady on the stairs. Little touches like that make all the difference.

From start to finish, the service was professional, and genuinely caring. If you need group transportation done right, this is the company to book with. 10/10 experience!

March 30, 2025
Rated 5 out of 5 stars

Exceptional Luxury Airport…

Exceptional Luxury Airport Transportation with Limo Elegance

Traveling with a larger group is always stressful, but Limo Elegance made it easy—both to and from the airport. From the moment our driver opened our ride, the communication was smooth. I received timely updates when he was on the way, when he arrived, and throughout both trips.

The car was clean and spacious, exactly what we needed for a comfortable ride. The service was professional, yet warm and welcoming. For the level of quality we received, the price was more than reasonable.

I highly recommend Limo Elegance for anyone who values reliability, elegance, and top-tier service. They turned what’s usually a travel worry into a seamless experience. Will absolutely book with them again!

March 23, 2025
Rated 5 out of 5 stars

Our family recently visited New York…

Our family recently visited New York for a weekend getaway, and we booked Limo Elegance in Brooklyn for our transportation needs—multiple times! They were professional, always on time, and even arrived early for our pickups.

A huge thank you to our amazing driver, Singh, who took us to Long Island. He was patient, especially when we made stops to visit friends and explore my husband’s childhood memories. The whole process was effortless, from coordinating with their office to the smooth rides with Singh and Latacela.

We had a good experience and we highly recommend them— good job from start to finish!

March 4, 2025
Rated 1 out of 5 stars

COWBOYS THAT LIE

Told us they were at jfk to pick us up at 18.30. I walked up and down pick up point but there was a no show, it was -7 and snowing my wife was in a wheel chair freezing.
We ended up getting a yellow cab costing a further $120 at 20.40 we gat a phone call asking where we are ,I told them what happened and their reply was he was putting us down as a no show and there would be no refund.
If you want a great break in New York DON'T USE THESE COWBOYS

February 20, 2025
Unprompted review
Limo Elegance logo

Reply from Limo Elegance

Dear Steve,

Thank you for sharing your experience, and we sincerely apologize for the inconvenience and frustration you and your wife faced during your arrival at JFK. We understand how difficult it must have been, especially given the weather conditions and your wife’s mobility needs. Please know that we take your feedback very seriously and are committed to improving our services to ensure this does not happen again.

After reviewing the details of your booking, we can confirm that our driver was present at the airport and attempted to contact you multiple times after your flight landed at 5:06 PM. The driver’s contact information and detailed pickup instructions were provided in your booking confirmation email, along with a dispatch phone number to call if you encountered any issues locating the driver. Unfortunately, we were unable to reach you, and it appears there was a miscommunication that led to you leaving the airport without notifying us.

While we regret that this situation occurred, the booking was correctly classified as a customer no-show, as our driver was present and available at the designated pickup location. However, we understand that this was a stressful experience, and we would like to assist you further. Please feel free to contact us directly at info@blackcarvip.com so we can discuss this matter and explore how we can help.

Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our services.

Sincerely,
Limo Elegance

Rated 5 out of 5 stars

Easy, clan and safe

We used this car service for a trip to and form Manhattan's airport. It was so simple to book, the service was excellent, and the cars were clean and comfortable. The drivers were kind, courteous, and always on time. I felt protected and would strongly recommend this service. Thank you for keeping our journey stress-free.

June 2, 2024
Rated 5 out of 5 stars

Fantastic

Our experience with this company was great. The driver was friendly and positive. He was on time, and the car was clean and comfortable. Overall, the service was fantastic. I highly suggest!

June 14, 2024
Rated 5 out of 5 stars

Highly recommend this business

Flat prices with no unexpected tolls. Very responsive service. Travelling with a baby, we appreciated the convenience of paying in advance for parking and terminal meet and great. We used child seats, which were provided. While the car service is a bit further from the terminal than taxis, it was no problem for us as a family with Bags. They helped with our luggage and transported us to a clean vehicle. Will use this company again!

June 10, 2024
Rated 5 out of 5 stars

Exceptional

I can't say enough good things about this company. I organized a business meeting in NYC and needed reliable transportation. They were responsive and had great customer service, The drivers were friendly, the cars were nice, and they kept in touch often. We used them for airport pick-up and they handled 2+ hour flight delay without any problems, They also drove us form our hotel to the meeting location in Manhattan. Everything went smoothly and stress-free. The service was excellent and the price was good. I highly recommend them for any transportation needs in NYC!

June 11, 2024
Rated 5 out of 5 stars

Excellent service

Making a reservation was really simple, and our driver was punctual and friendly. Even for our 4 a.m, return trip, he arrived on time. I highly recommend this company. Fantastic service! You can't go wrong with them!

June 10, 2024
Limo Elegance logo

Reply from Limo Elegance

Greetings, Rose

I sincerely appreciate your nice remarks. We are happy to learn that you found making reservations easy and appreciated our prompt, courteous service. We value your advice very much. We're excited to work with you once more in the future!

Rated 5 out of 5 stars

Great Service

I used Limo Elegance for a round trip ride over the June 14th weekend. The service was first-rate with both drivers. The service was first-rate with both drivers. They were punctual and professional. Highly recommend this business for any trip!

June 10, 2024
Rated 5 out of 5 stars

Thanks to Limo Elegance

My Uber ride to the airport went bad, so I hired a real car service. We were abroad, so I contacted Limo Elegance via WhatsApp. Their rate was really competitive, and they made it easy by including all fees in a single payment. Our driver was on time. Very easy pickup and a beautiful automobile. I plan to use them again in the future!

June 10, 2024
Limo Elegance logo

Reply from Limo Elegance

Thank you!
We appreciate your fantastic review. That we were able to handle your initial travel-related problems and deliver a dependable and seamless experience makes us very happy. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent

I booked several rides with Limo Elegance to handle transportation for different speakers at a conference I hosted. Their dispatchers were really communicative and all of our speakers gave positive feedbacks about their drivers. They are just excellent!

June 10, 2024
Limo Elegance logo

Reply from Limo Elegance

Dear Thomas,

Thank you for your kind words! We’re delighted to hear our service was helpful for your conference. Your positive feedback is greatly appreciated and reinforces our commitment to excellent, reliable transportation.

Rated 5 out of 5 stars

Great Car Service

I highly recommend this service! Used it when I flew in and out of JFK. Drivers were on time, cars were clean, and service was excellent both ways. Will use again!

June 10, 2024
Rated 5 out of 5 stars

Reliable affordable and clean

Great service at a fair price. The company and driver stayed in touch the whole time, and he was waiting for us as we exited the airport He knew his way around and got us straight to our hotel. Highly recommend them. Excellent service to and from the airport. Transportation is always a concern for me, especially with a larger group, and this worked perfectly! I got updates from the moment the driver started our ride until he arrived -both ways. Car was clean-service was reliable - price was fair. Would definitely recommend!

May 18, 2024
Rated 5 out of 5 stars

Professional

Everything went well, and Javier arrived on time. Their vehicles are roomy. It was no difficulty to have 11 people and a large amount of luggage. We were ahead of the traffic heading out of Manhattan. I'll make use of them again.

May 10, 2024
Rated 5 out of 5 stars

Smooth and Easy Ride

We were a family group of 10 and used them to travel to and from JFK Airport. They provided information about the status of our driver the night before. The driver was prompt and safe. Booking was easy, and the price was reasonable.The car was beautiful. The driver was very personable and professional. Great company. I totally recommend this business.

May 2, 2024

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