Lindo Guitars Reviews 457

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful design, and impressive sound. Many highlight the instruments' playability, often noting they arrive perfectly set up and are a joy to use for extended periods due to their lightweight nature. The customer service also receives high marks, with people appreciating the helpful, responsive, and personal communication from the staff. However, some customers also noted minor issues such as cosmetic blemishes, a low fifth fret, or "clunky" machine heads, though these were generally considered minor and did not detract from the overall positive experience. One reviewer mentioned a pre-amp unit failure, which was quickly resolved by customer service. Another customer experienced intonation problems and rattling after purchase, which their luthier deemed difficult to fix.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the guitars for their beautiful appearance,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting its efficiency and... See more

User experience

Consumers find user experience to be positive, highlighting the ease and fluidity of playing, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied

Rated 5 out of 5 stars

I ordered an acoustic guitar from Lindo guitars and the order was processed immediately and I had my guitar within 48 hrs. The guitar was perfect and came with many extras that really pleased me inc... See more

Company replied


Company details

  1. Guitar Store
  2. Musical Instrument Store

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

457 reviews

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Rated 5 out of 5 stars

I've had my Lindo "White Dove" for a…

I've had my Lindo "White Dove" for a little over 2 1/2 years. I loved the look of it, so beautiful! I then listened to the demos to see how it sounded and how it could possibly sound recording at home with the correct microphones etc. So far I've been happy with the results using it electrically, that is until the past weekend when the pre-amp unit or its associated parts failed. I contacted Lindo at the weekend, not expecting a reply at least until opening hours on Monday, but I had a reply so quickly from Flynn who has been very helpful and sent me out a complete replacement pre-amp unit. What a service and what a company with their incredible innovative guitar designs!

August 13, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you for your wonderful review! We’re so pleased you’ve enjoyed your White Dove for over 2 ½ years and glad we could quickly sort out the pre-amp issue for you. Your kind words mean a lot to us.

Thanks for your kind business.
If you have any additional questions or need assistance with your order, please do not hesitate to contact us.

Rated 5 out of 5 stars

i bought a the sahara traval guitar…

i bought a the sahara traval guitar first - had a problem with my order so i texted their customer service, they answered right away the same day and fixed my problem, and the guitar was sent to me. It arrived over a week before it was supposed to. And it was shipped from uk to denmark. Everything was great, the guitar sounds great and it is really good quality. Therefore i bought their sahara bass as well and they are so beautiful, they look just like the pictures.

August 7, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and wonderful feedback! We’re really glad to hear you’re happy with both your Sahara Travel Guitar and Sahara Bass. It’s great to know our customer service team was able to help you quickly and that your guitar arrived ahead of schedule. We always strive to provide the best service and quality possible.

Thank you very much for considering us.

Rated 5 out of 5 stars

I didn’t purchase any of their guitar’s…

I didn’t purchase any of their guitar’s but i think they are and look amazing!

August 6, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and encouragement! Your support truly means a lot to us.

If you ever decide to try one of our guitars in the future, we’ll be here to help.
If you have any questions or need any information, please do not hesitate to contact us.

Rated 5 out of 5 stars

Lindo crew is a very lovely team

Lindo crew is a very lovely team. My favourit guitar brand and they are really extra ordinary sensitive, kind and helpful. Their guitars just awsome, simply awesome! Absolutely unique, beautiful and high quality. I fall in love with my Lindo Sahara guitar and with the whole brand.

July 26, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your incredibly kind words! We’re truly delighted to hear how much you’re enjoying your Lindo Sahara guitar and that you’ve had such a positive experience with our team.

Your support and appreciation mean the world to us. If you ever need anything or have any questions, please don’t hesitate to get in touch.

Thank you very much for considering us.
If you have any additional questions or need assistance with your order, please do not hesitate to contact us.

Rated 5 out of 5 stars

The Lindo company have been very helpful and understanding very…

The Lindo company have been very helpful from day one , with prompt replies to my emails and allowing me to arrange for one of their limited edition nylon string Mizumi guitar to be put to one side and reserved for me until I could complete payment. The Mizumi is very worthy and such a step up from what I had been accustomed to before today when my new Lindo Mizumi arrived on time from the courier. I took some proud pictures of the beautiful guitar as I unpacked it and sent them to family. This is possibly one of, if not , The best guitars I have ever bought. I hope nothing unfortunate happens to it. I would be most annoyed.

July 10, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for the support Conor! We are so happy you're happy and wish you all the best with your Lindo Mizumi :)

Rated 5 out of 5 stars

Fantastic customer service

I spoke with Lindo before purchasing and they were most helpful with supporting my special needs. Excellent customer service and prompt safe delivery next day.
Guitar arrived ready to play out of the bag following quick tune up.
Lovely Willow design and great tone.
Thanks Lindo for my second purchase from you ...recommend 10/10

June 11, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and continued support! We’re really glad you’re happy with the guitar and our service. Enjoy playing, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Best in Class Bass and Customer Service

Use case scenario: Anywhere, anytime. I wanted a 30” scale bass for everyday play in the warm season so that I can be outdoors in the sun without missing practice time.

Build quality: Impeccable! This bass feels like a high quality boutique instrument.

Bridge: Much better than the one on my Martin—solid and strong enough to maintain string tension.

Neck: The satin finish and C shape are outstanding. Even though I have grown accustomed to feeling the natural grain of my Sandberg, the Neptune’s radically different, smooth satin finish feels amazing. I have play in 80 degree heat and can still move around this neck without sweat interfering as it so often does with lacquer finishes on other basses.

Tone: Lindo has made excellent design choices considering the constrained physics of projecting low tones acoustically in a smaller instrument. The associated engineering challenges bear attention because it makes acoustic bass guitar design fundamentally more difficult than guitar design. The guitar’s tonal range makes it easier to project audibly from a small wooden box.

The double bass is huge in order to project these low end frequencies well. Many bass players complain that acoustic bass guitars are too quiet acoustically and get drowned out by guitars unless the bass is amplified.

The placement of the sound hole helps me hear the Neptune well acoustically, and the brightness enhances tonal projection. I love the unique tone color of this instrument more than any other acoustic I’ve tried, including the Ibanez, the Martin, the Fender Kingman. Surprisingly, the Martin and the Fender were the flattest and quietest sounding acoustically, but they all performed well plugged in.

Plugged in, the Neptune sounds gorgeous, and again, the tone color of this instrument shines even as my own performance requires adjustment to the fret spacing and the need for more pressure with my pinky to articulate notes than on my electric basses.

I have tested this bass with different musical forms and techniques (finger style, picking, slap). It sounds gorgeous playing Bach or Beethoven, and it growls effectively with pick attack on rock songs. It also feels and sounds great for funk.

Early conclusion:

I will play any composition on this bass and use it on every sunny day for outdoor practice. I will play out and record with it in time. I have never made such a declaration about an acoustic bass. I can hardly put it down to write the review.

Playability:
I couldn’t stop myself for hours when I first unboxed the Neptune. I’ve spent countless hours playing it in these first few months.

It feels and sounds so different and so pleasing. I didn’t remember to order the gig bag, but I the Neptune fits perfectly in the Gator Transit Series acoustic guitar case with the unnecessary extra top and bottom padding removed.

Style:
Style is not usually a focal point for me, but it is impossible to overlook the badass Neptune style. Most acoustic basses look like run of the mill folk guitars. I will never embrace the dreadnaught shape that cuts off access to the upper frets.

The Neptune is the essence of cool with a modern design that does not resemble any other bass. The matte black finish, the body shape, the headstock, the placement of the sound hole, and the matching “Planet Core” 12th fret inlay with a matching wood-carved design visible through the soundhole create an exquisite visual design that is unparalleled anywhere in the market for this type of instrument.

Cons:
The only con for me is that I have to get used to where the preamp controls are placed on acoustic basses. At first, I accidentally turned the treble all the way up and needed to adjust.

Conclusions:
The Lindo Neptune is my new favorite bass. Its versatility is outstanding. I can take this bass anywhere from a remote campsite to a live show. It weighs next to nothing and will be on my back wherever I go this summer. It was a bargain for the quality and convenience it provides.

Its unique tone color offers bassists the opportunity to add something different in solo play, live with a band, or recording. I consider it “best in class.” I plan to purchase two more Lindo basses this year. This company’s engineers obviously put an abundance of well-placed efforts into the design of their instruments.

I want to visit their factory next year and learn more about this company. The quality of their customer service matched the quality of the design. I was well facilitated in purchasing the very last Neptune on their showroom floor for that production run. My interactions with the rep were so personal and genuine that I am eager to acquire more of their instruments and engage further with Lindo’s staff and innovative bass creations.

April 1, 2025
Unprompted review
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Reply from Lindo Guitars

Hi Jennifer,

Thank you so much for your incredible review—it truly means a lot to us. We're thrilled to hear how much you’re enjoying the Neptune bass, both in sound and design. It’s clear you’ve connected with the instrument on a deep level, and that’s exactly what we hope for.

Your thoughtful insights and kind words about the tone, playability, and our customer service are deeply appreciated. We’d be absolutely delighted to welcome you to visit us in the future.

Thanks for your kind business.
If you have any additional questions or need assistance with your order, please do not hesitate to contact us.

Rated 5 out of 5 stars

I bought one of Lindo's travel guitars…

I bought one of Lindo's travel guitars recently and am super happy with it. It is amazingly resonant… really rings out at times and is so convenient to have lying round the house… and so it gets played way more than my other guitars, which was the hope. And it sounds great plugged in so could easily be used live.

Also the company itself were great to deal with. With great communication and helpful emails etc... so very different and much more personal than the usual ordering something online experience.

April 15, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your travel guitar and that it's becoming your go-to at home. It’s also wonderful to know it’s meeting your expectations both unplugged and plugged in.

We truly appreciate your feedback about our service—it means a lot to us.

Thanks for your kind business.

Rated 5 out of 5 stars

Great Tone and Great Price

Great Tone and Great Price
Just bought a Neptune and very pleased with the quality. This was a "B Stock" but couldn't find any blemishes anywhere. They despatched the next day, and although DHL took an extra day to deliver it was worth the wait. I also bought the gig bag which is very well made and well padded with useful pockets. Always great to be able to by local and British.

April 14, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and support! We're really glad to hear you're happy with your Neptune and the gig bag. It means a lot to us to be supported locally. Enjoy your new gear!

Rated 5 out of 5 stars

They sell Amazing sounding guitars

They sell really good sounding guitars, after hearing it online, I did not mind paying the extra for international delivery and other fees. I purchased a Ryokou travel guitar and I love that thing, it feels very comfortable to hold and fun to play. Something about the purple treated fret makes me smile. I also sent a message about the kind of strings, and was given a reply within the day. Also the guitar was delivered to me in the USA really fast. Maybe in three days I received the order, was not expecting such speedy delivery. Underrated brand, hope more people discover Lindo guitars.

April 17, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for the amazing review! We're thrilled to hear you're enjoying the Ryokou—it means a lot to us.

Wishing you many happy sessions ahead, and thanks again for supporting Lindo from across the pond!

Rated 5 out of 5 stars

Ordered Sunday night

Ordered Sunday night, received Wednesday a.m. and delighted for the price, although a little truss rod manoevre required

April 16, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind review! We're really glad to hear the guitar arrived quickly and that you're pleased with the value.

A small truss rod adjustment is sometimes needed after transit, and we appreciate your understanding on that.

Enjoy your new guitar, and thanks again for choosing Lindo!

Rated 5 out of 5 stars

Lindo bass

I received a superfast reply from Flynn about an old (and unidentified) bass I found in a junk shop which needed some work to get it back into a playable state. Flynn identified it as a 2006-7 model which was so helpful as I couldn't find any reference to it. In my opinion Lindo guitars are of a very high quality and well constructed as compared to any other make out there. It just goes to show that nowadays you don't have to pay top dollar for one which plays and sounds exceptional, and furthermore are built in the UK. This company are so helpful and refreshingly forthcoming with information and interest in their past products.

April 7, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your wonderful review! We’re really glad we could help identify your bass and appreciate your kind words about our guitars and service.

Wishing you many great moments with it!

Rated 3 out of 5 stars

Defected guitar but handled quickly by helpful customer service

I fell in love with the the Sahara Electro Acoustic travel guitar for a year and decided to ask for it for my 18th birthday which unfortunately was slightly spoiled. I had amazing hopes and was so excited to even hold it because I have never owned such an expensive guitar. Upon opening I found parts of the print missing, showing white underlay and the wood of the body underneath. Joinings lazily glued leaving patches of dry glue under the varnish. There was also cracks on the head of the guitar which is unacceptable at any price range let alone for £500.

Please correct me if I'm wrong but as an art student and someone who has messed around with AI art, the whole range looks AI generated. Seeing the design in person made me double take. None of the shapes, colors, or marks make any sense. There were many drawn cracks in the design splitting colors and shapes sporadically all over the print. Please look for yourself and have a look at AI art to compare the two it's not for everyone.

Update:
Customer service were quick to respond and very helpful.
Lindo have kindly offered a full refund and covering delivery costs.

April 7, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you for updating your review and acknowledging our efforts.

I apologize again for the mistake—due to human error, the wrong guitar was sent. Although you contacted us a month after delivery, we were happy to offer a discount, exchange, or full refund at no extra cost.

We appreciate your patience and hope you’ll consider giving us another chance in the future.

Rated 5 out of 5 stars

My Neptune V3 is superb

My Neptune V3 is one of the best, and most gorgeous, acoustic guitars I've played. Sounds amazing and so comfortable to play. The price was good - I got a B stock, but can't see any flaws - and their customer service is second to none. I would recommend Lindo to anyone looking for a superbly made and well set-up guitar, and will be buying from them again, I'm sure

March 11, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for the lovely review! We're thrilled you're enjoying your Neptune V3, and it's great to hear it’s playing and looking just as it should. We truly appreciate your support and can’t wait to welcome you back again!

Rated 5 out of 5 stars

Beautiful Guitar, Set-up Perfectly, Amazing Sound

I recently bought a Lindo Koya electric guitar, the design alone is just stunning. The guitar arrived perfectly set up and plays incredibly well and after a few weeks playing with this guitar (I've not been able to put it down much every time I see it I want to play it) I've found so many beautiful sounds, the pick-ups have a brilliant tone, great low-end making open chords sound beautiful. For £600 I was expecting the guitar to play and sound pretty good but my expectations were blown out of the water. Overall an absolutely amazing guitar that is a steal at this price.

March 25, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you so much for the amazing review! We're thrilled to hear that the Koya has exceeded your expectations and inspired you to keep playing. It means a lot to us to know it's brought you such joy.

Enjoy every moment with it, and thank you again for your support!

Rated 5 out of 5 stars

Excellent electro acoustic LH guitar.

What made my experience in dealing Lindo Guitars great was the service,the price & the quality & playability of a 2nds electro acoustic guitar. The guitar arrived well packaged & ready to play. A slight tune was all it required. The artwork on the guitar was very good but with 1 or 2 very minor blemishes which I had to look for to find them. This was why it was a 2nds product which tells me the standard of Lindo guitars must be very high. Overall I was very impressed with the service, product & quality. Lindo even threw in 6 guitar picks & decent guitar bag.

February 21, 2025
Unprompted review
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Reply from Lindo Guitars


Thank you for your wonderful review! We're thrilled to hear you're impressed with the service, quality, and playability of your guitar. We take great pride in maintaining high standards, even for our **2nds** models. Enjoy your new guitar, and happy playing!

Rated 5 out of 5 stars

Lindo N2 Sahara Guitar

I recently purchased a Lindo N2 Sahara Electric guitar, I was very much amazed by the guitar's playability and its looks.
So easy on the neck to play, both pickups sounded excellent. The soaked fingerboard in blue looks beautiful, all the design and looks are one of originality by Lindo Guitars.
This guitar will not disappoint any beginner or advance players.
Also the case that came with it is lovely too!
If you have a back problem this guitar is a must!!
Very good customer service!!
Thanks Lindo Guitar!!
Dinesh G

January 29, 2025
Unprompted review
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Reply from Lindo Guitars

Thank you for your wonderful feedback! We're delighted to hear that you’re loving your Lindo N2 Sahara—both its playability and unique design. It means a lot to us that it’s bringing you joy!

Happy playing, and if you ever need anything, we’re always here for you.

Rated 5 out of 5 stars

I bought a 2nd hand Lindo guitar

I bought a 2nd hand Lindo guitar. It needed a bit of tlc. I emailed, Lindo for advice, not expecting any response. Not only did they respond, it was the next day. I received a really friendly email, giving good advice how to set it up. Thank you love my guitar.

October 4, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you for your kind words! We're so glad to hear you're loving your Lindo guitar. If you ever need any more advice, feel free to reach out—we’re always happy to help!

Rated 5 out of 5 stars

As good as promised!

Guitar arrived safely - all set up and ready to play. I took a gamble and bought it unseen ( good demos on You Tube) and its just what I wanted.

November 18, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you for the 5-star review! We’re so glad the guitar is just what you wanted and arrived safely.

If you ever need anything, feel free to reach out. Enjoy playing!

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