Linea Reviews 

306
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and attentive staff, including dentists, who provide gentle care and clear communication throughout the process, making them feel comfortable and confident. The service and user experience are frequently described as seamless, easy, and well-organized, leading to outstanding results and beautiful smiles that boost confidence. Many also highlight the excellent customer service, noting quick, friendly, and supportive responses to their inquiries, making the overall journey hassle-free. However, some customers noted that their treatment plans were longer than initially expected or advertised, with some expressing unhappiness about plans extending beyond six months.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the team's kindness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the treatment process as... See more

Customer service

Reviewers express high satisfaction with customer service, consistently describing the team as amazing, kind,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process was so easy from visiting dentist to arranging check-ups. The communication from Linea was really great & they often reminded me to give updates! The retainers take a bit of getting... See more

Rated 5 out of 5 stars

My treatment took 10 months. Dentist will take your teeth scannings and perform IPR if needed. Rescanning every 12 sets at the dentist is included. You can review your progress and teeth movement on L... See more

Rated 5 out of 5 stars

I’m very happy with my Linea experience. My initial query was answered promptly, and after a few follow‑up calls where all my questions were addressed, I signed up and downloaded the app. My treat... See more

Rated 5 out of 5 stars

Linea, has been a wonderful company. Answer all my questions very quickly. I love that the company has a few partner dentists for me to select to go to too. All explanation and steps required for Invi... See more


Company details

  1. Beauty Product Supplier
  2. Cosmetic Dentist
  3. Cosmetic Products Manufacturer
  4. Dental Supply Store
  5. Health and Beauty Shop
  6. Orthodontist

Written by the company

Linea is a fully Australian-owned and operated premium orthodontics label, founded by dentists with an ambition to make advanced clear aligner therapy more universally accessible. Find out more how Linea is reinventing the world of teeth straightening with their renewed approach & unique hybrid model. We truly believe that through creativity, integrity and self-expression we can create a timeless brand that has an inspiring impact on people and their lives


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(306)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

I recently completed my treatment with Linea and have had a great experience. The process was easy from start to finish!

I visited Maggie from Joondanna Family Dental in Perth WA, and found her to be amazing and gentle.

Customer service was great and so easy to get in contact with through the app.

I’m super happy with my results and would recommend to anyone.

February 17, 2025
Rated 5 out of 5 stars

Great experience with Linea…

I had a great experience with Linea Aligners. The process was really straightforward, the dentist was reassuring and professional, and the customer service team were always super helpful. I’m so happy with the results

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Linea

I recently had clear teeth aligner treatment through Linea. I had a great experience, the treatment plan was clear and the dentists over the phone and on the app were super helpful at answering my questions. When it came to going to my local dentist to have the aligners fitted it was also a super positive experience where I felt like I was in good hands. The results are fantastic and it didn’t require heaps of dentists visits. Thank you Linea!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

The whole process with Linea was…

The whole process with Linea was seamless from start to finish. The experience was completely painless, from the scans and IPR to the aligners being super comfortable. The dentist was so lovely, and knowledgeable about the process, and the team at Linea were always available to chat on-line or for a phone call to answer my questions. I have had my aligners for about 5 months and the results are fantastic. Could not be happier.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!…

Highly recommend getting your aligners through Linea as the process was easy and convenient. The dentist was always lovely and helpful. The app made contacting customer service really easy and the staff always got back to me quickly. I am super happy with my results as teeth look so much better.

August 29, 2025
Rated 5 out of 5 stars

Really good experience with Linea

Really good experience with Linea, I was self-conscious about my teeth and they helped me. The results is so good, I love my teeth and my smile now.
The process was really easy to follow, they are always here for you, to help you via the app. They respond really fast and always find the best solution.
I had to move around Australia for professional reasons and they always find the best dentists for me.
In addition to that my partner refers me so I had a discount so this was the best solution.
I really recommend Linea for your smile.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Linea journey

I recently completed my Linea journey and couldn’t be happier with both the process and the support I received throughout treatment. From start to finish, everything was simple and stress-free, and the team always responded to my questions quickly. The dentist was absolutely amazing and so professional, and made me feel extremely comfortable. The customer service was exceptional, and I’m beyond thrilled with my results. I honestly couldn’t recommend Linea highly enough!

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Linea was an amazing experience

Linea was an amazing experience, very lovely staff, affordable and great results, definitely recommend if your wanting to fix your smile for a great price. Thanks Linea🙌🏼❤️

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Much cheaper alternative to expensive products like Invisalign, a lot more self manageable and the Linea team is very responsive. Had one set of refinements after the initial treatment to get it just right but that process was also easy. Would recommend to anyone thinking of trying this for sure.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Helpful with questions and always reaches out to check in after dental appointments

July 19, 2025
Rated 5 out of 5 stars

I decided to use Linea to fix my teeth

I decided to use Linea to fix some issues I’d noticed with my teeth as they had started moving after a failed attempt at 14 with braces. I chose them as what I had read online seemed promising and the price was reasonable compared to other competitors. The process has been above my expectations, between the dentist in Sydney and the Linea team, I couldn’t fault them. And I’m so happy with my results. My teeth look fabulous and I’ve had so many compliments. If you stick to the process you will be pleasantly surprised. I had one additional round with them after the treatment to refine the results and honestly best decision as you have a chance to really get them perfect.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Linea has been absolutely amazing

Linea has been absolutely amazing – always there when I needed help or advice, making the whole journey smooth and reassuring. Their support and professionalism made every step feel worth it, and I can confidently say it’s been money well spent. I’ve never been happier with my smile!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I recently completed my Linea treatment and I’m genuinely happy with the entire experience.

The whole process, from consultation to fitting and review, was seamless. My assigned dentist was also very efficient, straight to the point, and made everything feel smooth and stress-free. The review process was especially convenient — everything was done online, which made it super easy to track progress and stay on top of appointments.

Customer service through the app was also fantastic — responsive, helpful, and always quick to assist with any questions I had.

Highly recommend Linea for anyone considering clear aligners. The experience was efficient, well-supported, and the end results were exactly what I hoped for.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

The choice is clear!

I had such a fabulous experience using Linea. From my first scan to receiving last set of aligners to finish my treatment I was taken care of and received the highest level of customer service. The team and their communication through the app chat feature were always there to answer my questions when I had them and even organise appointments with my dentist when I needed them. The dentists were friendly and professional and able to fit my appointments in with minimal waiting times. My teeth are now straight and white and I can’t stop smiling!

July 1, 2025
Unprompted review

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