I placed my order January 30th you did not receive my art review until February 17th. And now they won’t respond. Their website says they are preview will be available within 2 to 4 days, mine took 18... See more
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See what reviewers are saying
If you've always wanted a customized, unique, and high-quality product with good delivery time and excellent customer service, you can stop searching; you've found it. The best online store I've ever... See more
You were very patient to get the art correct. Thank you for your diligence to make precious keepsakes.
I found Lines FY through TikTok and was instantly impressed with the product idea! I placed my order, and to my surprise, it arrived earlier than expected. The attention to detail was absolutely perfe... See more
Company details
Written by the company
Indulge in timeless moments with Lines FY. Delight your beloved ones with our exquisite collection, the perfect gift for recreating cherished memories.
Contact info
Rua da Liberdade n130, 2835-083, Moita, Portugal
- support@linesfy.com
- linesfy.com
I love my new hoodie
I love my new hoodie! It’s so cute and super warm. The artist did an amazing job capturing my dog scout!
Placed order - proof deadline not met by LinesFy.
Placed order - was told 2 - 4 days for art proof to be emailed to me. Its now been 6 days with no communication other than an initial email showing that I paid $86 for a hoodie. I have reached out to customer service so we'll see what happens next. I will update review after communicaiton back from LinesFY about art proof.
Love it!
They did a great job. I had asked initially for an edit of the drawing and they redid it to my liking. Recommend!
LOVED the process
LOVED the process, so smooth! Easy to order, wonderful results .. ☺️☺️
This is my second purchase
This is my second purchase, the process and product is what keeps me coming back <<3 Eduarda was amazing and very responsive
The most perfect gift I could give to…
The most perfect gift I could give to my wife !! Gonna buy again. Impressive quality 🙏🏼💯💯
Five stars, it really worths it:))
I was surprised how quickly and smoothly the whole process went especially, since I ordered a product before the Christmas holidays. I found the customer service perfect, it helped me a lot with my special order. I recommend you to contact LinesFY by its' support email, I was able to get an order which is not particularly on their website, however, they could make me the perfect customized item that I had dreamed about.
Very quick responses to my edit…
Very quick responses to my edit requests and prompt delivery!
Great artists
Great artists! With amazing talent and did everything I asked them to Change! Very sweet and caring for what I want I would highly recommend
Stunning work!🥹
They were pretty quick to send me the…
They were pretty quick to send me the design, but currently I don't know where my order is. It's been almost a month and it doesn't appear shipped or anything.
Great process but inconsistent quality
The initial design process was wonderful. The team member who worked with me and then with the artist was greay. They took my notes to the artist and they made adjustments in a quick and timely manner. Shipment was fast. The final product was a different story. It's a Christmas gift and overall quality was the biggest issue. The design stitching looked thin and inconsistent. I requested for each of my animals names to be added to the corresponding sleeve and instead both were on one sleeve. The hoodie itself isn't the greatest quality. For the money I'm not sure I would ever repurchase.

Reply from LinesFY
Nice experience
Very easy to work with, even after I changed my mind a few times about the artwork. Will certainly order from them again.

Reply from LinesFY
Looking forward to seeing my sweater in person
Only reasons it’s a 4/5 is because I haven’t seen or wear my sweat shirt. I can say however that they have been good with communication. The photo they made for my sweat shirt is great and I’m looking forward to wearing my sweat shirt

Reply from LinesFY

Reply from LinesFY
Easy and Good Experience
Great to work with! Eduarda was very responsive and communicated well to make things easy. Would recommend to anyone.

Reply from LinesFY
Already got 1 hoodie at home
Already got 1 hoodie at home , my son loved it.
Ordered a new one , already saw the art , amazing one more time .
Good experience as well with support

Reply from LinesFY
I’m so happy with my order !!
I’m so happy with my order !!
Amazing quality 👍🏼
My wife loved them !!
Excellent service looking forward to…
Excellent service looking forward to buy another product
Great quality and fast delivery!
Great quality and fast delivery!
Thank tou LinesFY!

Reply from LinesFY
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