Lingoda Reviews 5,686

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and engaging teaching styles, which make learning enjoyable and effective. Many people highlight the flexibility in scheduling and the small class sizes as significant advantages, allowing for personalized attention and ample opportunities to practice speaking. The structured approach and well-organized lessons are also frequently mentioned as key factors in their successful language learning journeys. However, some customers also noted issues with the subscription rules, finding them strict and occasionally leading to lost credits if classes are missed or rescheduled. A few other people felt that the class level placement system could be improved, as sometimes students with varying proficiency levels are grouped together, which can slow down the lesson for more advanced learners.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers praise the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Customers are highly satisfied with the teachers, describing... See more

Fitness

Reviewers highlight ambiguous aspects of fitness. Many customers appreciate the flexibility in choosing class... See more

Service

People report ambiguous experiences with service. Many reviewers praise the flexibility in scheduling, the... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration and... See more

Based on these reviews

Rated 4 out of 5 stars

So far I've completed the A.1.1 level of Italian. Love the flexibility that I have with scheduling. Most classes I've had have been one on one with the instructor. Some instructors are very passion... See more

Company replied

Rated 4 out of 5 stars

Convienent class times. Explains the vocabulary quite well and the feedback can be quite helpful. Maybe have the option to book fewer classes for less money per month, some people may not be able t... See more

Company replied

Rated 4 out of 5 stars

I signed up for the Sprint Challenge and it really encouraged me to take classes on a regular basis to keep up the momentum. The classes were well organized and the materials were helpful and easy t... See more

Company replied

Rated 5 out of 5 stars

A flexible and affordable method for language acquisition. I like that I can choose the times when I’m available for class. The small class sizes are also a bonus. Because I don’t live in a francophon... See more

Company replied


Company details

  1. Language Course Provider

Written by the company

Lingoda is the leading Online Language School in Europe. We provide live classes in small groups or privately with certified, native-level teachers. Lingoda provides classes in English, Business English German, French, Spanish and Italian.


Contact info

  • Bergmannstr. 102-103, 10961 , Berlin, Germany

  • lingoda.com

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Such an amazing experience

Such an amazing experience
The teachers are very well-prepared and welcoming and they encourage me to participate and try and learn from my mistakes
The material is very useful and informative

April 8, 2026
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Reply from Lingoda

It is so wonderful to hear that you are having such a positive experience, Rahaf! Thank you for taking the time to share these kind words with us.

Our teachers strive to create a welcoming environment where every student feels confident enough to jump into the conversation.

Knowing that you find the content informative tells us we’re hitting the mark with our curriculum.

We can’t wait to see you continue to grow and participate in your upcoming classes. Keep up the fantastic work!

Your Lingoda Student Support Team

Rated 5 out of 5 stars

Teacher

Every time is possible

April 3, 2026
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Reply from Lingoda

We are glad that the flexibility in class scheduling is working well for you on your learning journey! Please let us know if you ever need any assistance.

Your Lingoda Student Support Team

Rated 5 out of 5 stars

The professors are all patient

The professors are all patient, professional and knowledgeable. It is a pleasure working with them.

April 7, 2026
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Reply from Lingoda

It is wonderful that you are enjoying your classes and the teachers! Thank you so much for sharing such a kind review, Teresa.

Our teachers are the heart of what we do, and we are happy to know that they are making your learning experience so pleasant.

We look forward to supporting you in many more successful classes ahead. Happy learning!

Your Lingoda Student Support Team

Rated 5 out of 5 stars

New French Student Loves Lingoda!

I am brand new to French. Lingoda is a very practical and thorough way to learn French without enrolling in a college course. I am pleasantly surprised about the high quality of the professional instruction from established French teachers. And, the coursework, platform and app are very high quality. I'm very happy with Lingoda and plan on continuing my French studies.

April 3, 2026
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Reply from Lingoda

Welcome to the Lingoda community, Judy! We are happy to have you on board as you begin your French language journey.

We know how intimidating starting a brand-new language can be, so we are glad that our teachers and the lesson material have made such a positive first impression on you!

We’ve worked hard to make the app and platform intuitive, and we love that you're finding our method useful on your learning journey.

Here’s to many more fantastic classes!

Bonne chance!

Your Lingoda Student Support Team

Rated 5 out of 5 stars

Helpful to know alot about lrarning german language.

Helps me to know about german language and learn basics to how to deal with people as well as my work there.

April 6, 2026
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Reply from Lingoda

It is wonderful to hear that our classes are helping you master the German basics, Omar! We are so glad we can support you not only in communicating with people daily but also in preparing for your work in Germany.

We look forward to seeing your progress continue. Viel Erfolg with your studies!

Your Student Support Team

Rated 5 out of 5 stars

I LOVE that I meet so many native speaking teachers…

I LOVE that I meet so many teachers from around the world. I love learning so much and feeling like I am progressing. I love how many hours are available. I love the progression of the material and feel like it is building my grammar knowledge. Lingoda helps me build confidence to speak. Sometimes I wish there was more use of the conjugations and practicing past tenses and new tenses we learn as I am still timid in using all the options. Lingoda is amazing and I recommend it to anyone who asks!

April 1, 2026
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Reply from Lingoda

Thank you for your enthusiastic review, Allison. It is so nice to hear how much you are enjoying the variety of native-speaking teachers and the flexibility of our class schedule.

We are especially proud to hear that Lingoda is helping you build the confidence to speak—that is often the hardest part of learning a language, and you are doing a fantastic job.

We also appreciate your honesty regarding the use of conjugations and past tenses. We want you to feel just as confident with your grammar as you do with your speaking.
Our curriculum is designed to build step-by-step, but we hear you, using new tenses can be intimidating.

Don’t hesitate to ask your teacher at the start of a lesson to focus a bit more on those specific conjugations.
We will share your thoughts with our curriculum team to see how we can incorporate even more active practice for those tricky past and future tenses.

Thank you for being such an advocate for Lingoda and for recommending us to others. We are glad to be part of your learning journey.

Your Lingoda Student Support Team

Rated 5 out of 5 stars

I can't believe how much I've learned…

I can't believe how much I've learned in the year I've been taking French with Lingoda, and how easy and fun it's been. Very small classes with live professors who are excellent, and their method makes learning the language painless. Very reasonable price too. I will continue with Lingoda.

March 20, 2026
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Reply from Lingoda

Congratulations on your one-year anniversary of learning French with us! We are happy to hear how much you have learned.

It is great to know that you find our classes fun and easy. Our goal is to make learning a new language feel natural and painless. We are also glad you like our small class sizes and our teachers.

Thank you for choosing Lingoda. We are excited to keep supporting you on your journey!

Your Lingoda Student Support Team

Rated 4 out of 5 stars

Good support

I think that is a good support to learn a language and helps a lot when you practice in conversations with instructors.

April 1, 2026
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Reply from Lingoda

Thank you for your kind feedback, Linda.

We agree that practicing conversations with your teachers is the best way to improve. It is great to know that your classes are helping you build your language skills.

Keep up the motivation!

Your Lingoda Student Support Team

Rated 1 out of 5 stars

Credit card data stored without consent and charged in inactive account

I used my credit card to pay for my au pair’s first month as a one-time gesture. Without my consent, they saved my billing information and charged me for a second month automatically—even though the account hasn't been used at all because the au pair didn’t like the platform .
I want to emphasize that I attempted to remove my card information from their system immediately after the first payment, but the platform’s interface did not allow me to do so, effectively holding my financial data hostage to force an automatic renewal. I never gave my consent for my data to be stored for future billing.

The customer service is intentionally designed to prevent you from getting your money back
If you type the word "refund" in their support chat, the system ignores you and refuses to connect you to an agent. I had to restart the chat and hide my true intent just to get someone to talk to me.
Once I finally got an agent, they wasted my time for over half an hour with endless, repetitive questions, only to eventually deny the refund even the credits have not been used.
Avoid Lingoda at all costs. Their support is a trap designed to exhaust you until you give up.

April 7, 2026
Unprompted review
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Reply from Lingoda

We are very sorry to hear about your experience, Martha, and we sincerely appreciate you taking the time to share it with us.

The subscription was created by another person using your payment card. For this reason, we were unable to make any changes or share account details until we received confirmation from the account owner. This is necessary to protect privacy and comply with data protection regulations.

As soon as we received the required confirmation, we proceeded to resolve the matter and cancelled the subscription. We also noted that some credits remained unused, so we have extended your access by an additional three months to allow you to use them.

Please note that payment methods are securely stored and used for future renewals, as is standard practice for subscription services. The course that was purchased is based on a monthly subscription plan that renews every 28 days - it was not a one-time purchase. We apologize if this was not clear.

To remove a payment method, the subscription must first be cancelled. After that, it can be removed in the billing section. If the subscription is still active, you may add a new payment method and then remove the existing one.

Once again, please accept our sincere apologies for your experience, and we hope that you accept the solution we have implemented.

Your Lingoda Student Support Team

Rated 4 out of 5 stars

New Student review

So far so good. I hope I learn well though

April 3, 2026
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Reply from Lingoda

We appreciate your feedback, Moradebuewaoluwa. Just keep up the motivation, take advantage of the self study options, and prepare for each class. You will then definitely advance in your learning.

If you need any help, please contact us and we will gladly guide you.

Your Lingoda Student Support Team

Rated 5 out of 5 stars

Helping to improve my German!

I really like Lingoda, is helping me a lot to improve my German and I like the way they teach and also the material.

March 28, 2026
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Reply from Lingoda

That is so wonderful to hear! Thank you for sharing your positive experience with us, Gricel.

We are happy to know that our teaching methods and materials are hitting the mark for you, as we work hard to make sure they are both effective and easy to use.

Learning German can be a challenge, but with your enthusiasm and the right tools, we know you’ll keep making fantastic progress. We’re so happy to be part of your language journey!

Viel Erfolg with your future lessons!

Your Lingoda Student Support Team

Rated 5 out of 5 stars

I'm pleased with Lingoda.

I'm pleased with Lingoda. Their lessons are well-structured, their on-line reviews help to build language strength and the vast majority of their on-line teachers are pretty good. Also, their support staff really try to help with whatever problem may arise. I'd recommend Lingoda as a reliable source for language learning & building.

March 25, 2026
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Reply from Lingoda

Thank you so much for your kind recommendation, Regina! We are excited to hear that you are pleased with your experience at Lingoda.

We aim to create a path that feels clear and effective, so hearing that it’s working for you is the best news we could receive!

Thank you for being part of our community and for recommending us as a reliable partner in your learning journey.

Your Lingoda Student Support Team

Rated 1 out of 5 stars

I cancelled my recurring charge

I cancelled my recurring charge, they charged me that same month and then when I reached out to them wouldn’t refund it but said they’d cancel any future payments. They also said I could use my credits but wouldn’t give me a refund on the last payment

March 19, 2026
Unprompted review
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Reply from Lingoda

Thank you for taking the time to share your experience, Hannah.

We’re sorry to hear about your billing situation and your refund request. We understand how disappointing this can be, especially if you reached out shortly after the subscription had already renewed.

Our learning plans are monthly subscriptions that renew automatically every 28 days unless cancelled beforehand. Once a charge has already been processed, it is unfortunately no longer possible to cancel that specific payment or reverse the renewal. In such cases, the cancellation will apply to future billing cycles only. We regret if this timing was not clear or caused confusion.

While all class credits have a validity of one year from the moment they are added to the account, an active subscription is necessary to use them to attend classes.

Please note that information about the recurring nature of the subscription is communicated on our pricing page, during checkout, within our Terms and Conditions (which are accepted at the time of purchase), and within the account under the subscription section. A payment confirmation email is also sent after each transaction, including the next billing date.

The subscription can be cancelled at any time directly through the account by clicking on Account Settings and then on Subscriptions.

Regarding your refund request, we understand your concern. However, refunds are only possible within the 14-day withdrawal period from the initial registration, as agreed upon during purchase. As subscription renewals fall outside of this period, we are unfortunately unable to process a refund in such cases.

Our Terms and Conditions can be reviewed here: https://www.lingoda.com/en/terms/

That said, the credits from the renewed subscription remain available within the active period of the account.

Your feedback is very important and will be shared with the responsible team, as it helps us improve both our communication and overall user experience.

If you would like any further assistance with your account, please feel free to contact our Student Support directly via the chat or via email to service@lingoda.com

Rated 5 out of 5 stars

Very good...course excellent

Very good...course excellent. I am very happy of learn.

March 27, 2026
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Reply from Lingoda

We are pleased to hear that you are content with your learning journey, Christina.

Helping our students feel excited and satisfied while they learn is precisely what we strive for every day!

We are so glad to have you in our community. Keep up that great energy and motivation!

Your Lingoda Student Support Team

Rated 4 out of 5 stars

I like Lingoda and most of the teachers…

I like Lingoda and most of the teachers are outstanding. After taking a lot of courses, you can sort out who the outstanding instructors are. I would like it if Lingoda would allow students to get a credit refunded if the original teacher drops the class.

March 27, 2026
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Reply from Lingoda

Thank you so much for your kind words about our platform and our teachers, Ryan!
It is so nice to hear that you’ve found so many outstanding teachers during your time with us.
We also truly appreciate your honest feedback regarding teacher changes. We understand how important it is to have consistency and that "click" with a specific teacher.
Our main priority is to make sure your scheduled lesson still takes place so that your learning momentum isn't interrupted. This is why we automatically look for an available substitute if the original teacher cannot attend.
If we are unable to find a substitute and the class has to be canceled by us, your credit is, of course, automatically returned to your account.

However, we hear you loud and clear that you value the specific teacher you booked with. Your suggestion about credit flexibility in these cases is very helpful, and we will certainly share it with our product team as we look for ways to improve the student experience.

Thank you for being such a dedicated member of our community and for helping us grow!

Your Lingoda Student Support Team

Rated 5 out of 5 stars
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Reply from Lingoda

Thank you so much for your kind review, Gabi!

We believe that having fewer students in each session allows for more personalized attention and, most importantly, more time for you to practice speaking.

Furthermore, it is wonderful to know that our teachers are making a positive impact on your learning journey.

We look forward to seeing you in your next class!

Your Lingoda Student Support Team

Rated 3 out of 5 stars

too pronounced a discrepancy between the students' knowledge levels

The teachers are good, can't really say anything negative. But it has already happened to me couple of times, that the level of students is very different. I think, it would be nice, if there was some kind of a test to determine the level first, before you book a course. In my opinion, if I book a class a1.1, I can barely talk. And it is quite surprising, that there are people in the same class with me, who can freely speak to a teacher...

March 31, 2026
Rated 4 out of 5 stars

Would recommend the Course

The classes are good. The flexibility and teachers seem to be very well vetted. I would recommend Lingoda. That said, I took this class as a corporate student (classes paid for my company) but I had searched for the Deutschkurs and solicited the invoice myself. There is a disconnect around the time between invoice receipt and payment. Support staff seemed annoyed/disinterested with my questions and went unanswered or not answered in time. It had me feel a type of way. This is just feedback from the customer side and would probably help improve your customer service.

March 31, 2026
Unprompted review

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