Kevin Turner at Harleston sold me a bike. My old bike was taken in part exchange with a sensible offer being put forward by him. Doing the deal was flawless with great communication and excellent pers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First bike I've bought from lings ordered the gasgas mc65 for my son bike came in exactly when they said it would. Sales man Kevin was first class very helpful even sent me a personalised video of the... See more
Company replied
The purchase of the new bike has been simple and easy. Frequent video updates from sales staff Kevin kept me informed along the way. Having access to all the documents online is very convenient too... See more
Company replied
Hassle free transaction and helpful polite staff. Dealt with a chap named Kevin and he was spot on, didn't drop off after the sale like most other places. All round good experience which is sadly lack... See more
Company replied
Company details
- Motorcycle Dealer
- Bicycle Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
Written by the company
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Lings GasGas, 55 Mendham Lane, IP20 9DW, Harleston, Norfolk, United Kingdom
- 01379851090
Rider-approved Motorcycle Dealer Group
4.7
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10
Overall great experience from looking for my first bike to it being delivered.
Kevin made it very easy, will definitely be back when I’m ready for my next one
July 2, 2023
Reply from Lings - GasGas
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!
GASGAS EC350
Received my Gasgas ec350 today, the deal these guys had on couldn’t be matched by anyone in the country. I dealt with Ian Baker and from start to finish it was hassle free and making the experience of buying a new bike enjoyable as it should be.
100% would use lings Gasgas again!
July 13, 2023
Unprompted review
Reply from Lings - GasGas
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!
Everything was very good apart from…
Everything was very good apart from sometimes communication could’ve been better. I understand this is because a member of your staff. Bob isn’t very well apart from that. All good
June 4, 2023
Reply from Lings - GasGas
Thank you for your kind words! Please don't hesitate to reach out to us again if you need anything in the future!
Avoid
Avoid. False advertising and terrible after sales customer service.
I paid a deposit on a new pre-registered Trials motorcycle online. On the phone the salesman said it had done 1-2 hours in the workshop but they would provide full standard warranty. They sent me a low quality video walkaround. On delivery the tyres were half worn. The sales manager is apparently adamant the bike has only done 1-2 hours and that it is "normal wear and tear" to the tyres. Totally unacceptable.
Update 26/05/2023.
The Google reviews of this dealer seem to have disappeared since I posted the photos of the tyres.
May 21, 2023
Unprompted review
Reply from Lings - GasGas
Thank you Dan for your feedback, your comments are important to us. Lings, as a family run business, prides itself on the service offered. The used bike purchased by yourself had completed around 2 hours light practice, following which the bike went through our workshop where a trained Gas Gas technician went through the bike completing a thorough pre delivery inspection and received a clean sign off. The Sales Manager reviewed the images you have taken and along with the workshop team concluded that the tyres are in keeping with the use of the bike and pre delivery inspection.
Attentive staff!
Attentive staff. Delivers on promises. Delivery driver an absolute pleasure to deal with.
April 23, 2023
Reply from Lings - GasGas
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!
Very poor customer service from the…
Very poor customer service from the staff. Kevin was helpful but the other were very unhelpful. Fails to contact me in numerous occasions.
Held back delivery time of my bike for days. I didn’t even know what time my bike was arrive on the day of delivery despite chasing and chasing for a time. I would never use lingo again and I am going to inform all my bike mate of the poor service I received.
April 16, 2023
Reply from Lings - GasGas
We would like to express my gratitude for your feedback regarding the delivery of your new bike. Initially, we had provided you with a delivery date, but we understand that you were eager to receive your bike before your scheduled racing event. Therefore, we went above and beyond to expedite the process and worked closely with one of our other delivery teams to ensure that your bike was delivered within a week, despite the busy start of the riding season. We made sure to keep you informed about the delivery timeline throughout the process.
Please note that our delivery routes are planned on the day by the driver, based on the stops they need to make. Although we strive to provide you with an accurate delivery time, the driver usually contacts the recipient when they are approximately an hour away to avoid any potential delays due to traffic or unforeseen circumstances.
Once again, thank you for your feedback and for choosing our service. We hope that you enjoy your new bike!
All staff were polite and friendly…
All staff were polite and friendly Kevin the salesman was friendly and helpful just a slight issue with the security tag for the ignition key still waiting for it to arrive.
April 2, 2023
Reply from Lings - GasGas
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
kevin turner was very helpful and…
kevin turner was very helpful and prvided excelent customer service
February 14, 2023
Reply from Lings - GasGas
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
No Monkeying Around 😃
The purchase of the new bike has been simple and easy. Frequent video updates from sales staff Kevin kept me informed along the way.
Having access to all the documents online is very convenient too.
This is the seconds bike I have purchased from Lings and am happy to recommend their service.
March 11, 2023
Reply from Lings - GasGas
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
First bike I've bought from lings…
First bike I've bought from lings ordered the gasgas mc65 for my son bike came in exactly when they said it would. Sales man Kevin was first class very helpful even sent me a personalised video of the bike when it come in which I thought was a very nice touch.recently bought an rmz 450 from a different retailer in Scotland and left feeling unhappy with the service. Safe to say I will be buying future bikes from lings.
October 17, 2022
Reply from Lings - GasGas
Thanks for your fantastic 5 star review Jody! ⭐️
Reply from Lings - GasGas
Thanks for your fantastic 5 star review Jade! ⭐️
Kevin great guy to deal with and make…
Kevin great guy to deal with and make the transaction easy.
July 25, 2022
Reply from Lings - GasGas
Thanks for your fantastic 5 star review Shaun! ⭐️
The whole remote purchase was easy and…
The whole remote purchase was easy and the sales team were excellent
July 4, 2022
Reply from Lings - GasGas
Thanks for your fantastic feedback Chris, we hope you enjoy your new EC350F! ⭐️
Excellent service from Kevin he was…
Excellent service from Kevin he was very helpful would use Lings again
September 13, 2021
Reply from Lings - GasGas
Thank you for your wonderful 5 star review! Happy Riding Chad!
Really pleased with the new gas gas…
Really pleased with the new gas gas purchased from lings excellent customer service and quick transaction.
Thanks Guys
August 9, 2021
Reply from Lings - GasGas
Thank you for your wonderful 5 star review! Happy Riding Samuel!
Good bunch of lads at lings and always…
Good bunch of lads at lings and always willing to help.
July 20, 2021
Reply from Lings - GasGas
Thanks for your awesome review Colin, enjoy your new EC300! Happy Riding - LMG
Harleston Lings
Harleston Lings. Good deal that I was happy with ,great bike gasgas ec300, sales staff were great too (Kevin). All good
June 1, 2021
Reply from Lings - GasGas
Thanks for your 5 star review John, enjoy your new bike! - Lings Motor Group
Excellent communication between lings…
Excellent communication between lings and myself second bike bought from them follow up service is second to none
January 18, 2021
Reply from Lings - GasGas
Thanks for your awesome feedback Dean! We hope you are loving your new GasGas and look forward to speaking with you again soon. - Lings Motor Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.