Springer Nature Link Reviews 18,207

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more

Rated 5 out of 5 stars

It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more

Rated 5 out of 5 stars

After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more

Rated 1 out of 5 stars

All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more

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Company details

  1. Educational Institution
  2. Association or Organization
  3. Book Publisher
  4. Book Store

Written by the company

Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.

Springer Nature Link

Written by the company

Find all Springer Titles in one place.
Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
Free worldwide Shipping
We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
eBooks readable on all Devices
Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.

Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Rated 1 out of 5 stars
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Reply from Springer Nature Link

Dear Kamil,

Thank you for your feedback. We are sorry for the negative experience and we will contact you directly by email with further details concerning your order.

Kind regards,

Your Springer Nature Shop Team.

Rated 1 out of 5 stars

you are liers and fraudsters

you are liers and fraudsters, your orginal page where I placed my order stated I would receive it from 5 to 7 days, a month later, still no book, I am reporting you for false advertisement!

Dianne Metzler

December 1, 2024
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Reply from Springer Nature Link

Dear Customer,

Thank you for your comment on Trustpilot and please excuse the inconvenience. A member of our customer service team will contact you directly via e-mail to provide you with further details on your order.

Kind regards,
Springer Nature Customer Service

Rated 2 out of 5 stars

Some sale is not applied to oversea…

Some sale is not applied to oversea purchase.

December 1, 2024
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Reply from Springer Nature Link

Dear Customer,

Thank you for your feedback on Trustpilot. If a sale is not working properly in your area, please contact our customer service at customerservice@springernature.com so that we can find an adequate solution for you as quickly as possible.

Kind regards,

Your Springer Nature Shop Team

Rated 5 out of 5 stars

The book offers are outstsnding and…

The book offers are outstsnding and book description are easy to assess as well as controlling book searches. However, the site software way overcharged my account, but SV support reviewed issue and communicated the correction. Many thanks.

December 1, 2024
Rated 1 out of 5 stars

Two books seems to have been fotocopied. All books were printed on demand and this was not specified before buying

All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand.
Moreover, two of the books have very bad print quality: someone scanned the original editions and then printed them on demand as if it were a new book. The result is even worse than fotocopying the books oneshelf. Sorry, but this is not acceptable.

November 28, 2024
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Reply from Springer Nature Link

Dear Angel Cuevas Munoz,

Thank you for your feedback on Trustpilot and we are sorry for the experienced issues. In order to improve our service we will certainly forward your comment to our e-commerce department.

Kind regards

Your Springer Nature Shop Team.

Rated 3 out of 5 stars

find title

would be nice all the books that indeed have any kind of discount be separated, increase the number of book being sold, i could buy many more, but was complicated and need hours and hours, so just got to an agreement with me, that is enough, since is like looking for no reason anymore. other books might get eventually. but had much more money for buying books that did not give you since so complicated to find books

November 30, 2024
Rated 1 out of 5 stars

I have not received my books yet

I have not received my books yet! It has been 2 weeks since I purchased and after contacting your customer service I do not know how to track it on your server. Please let me know what is going on!

November 29, 2024
Springer Nature Link logo

Reply from Springer Nature Link

Dear Seyedbehrang Tafreshi Hosseini,

Thank you for your feedback. We are sorry for the negative experience. A member of our customer service team has already replied to you yesterday. You will receive the books shortly.

Kind regards,

Your Springer Nature Shop Team.

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