LinkNow Media Reviews 106

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The staff are very pleasant and I’m a bit of a dinosaur on the computer so if I can’t figure things out they do it for me no problem. I have only had good experiences with any business concerns I have... See more

Rated 5 out of 5 stars

LinkNow host and develop our website for years, we are happy on the service we are getting. Recently we have changed the web look, and Sofia plays a significant role to make it work even if there was... See more

Rated 5 out of 5 stars

We’ve been working with this SEO team for 4 years now, and the results speak for themselves. They helped take our business from $1,000,000 to over $3,000,000 in annual revenue by consistently improv... See more

Company replied

Rated 5 out of 5 stars

Clinton Richards is on his game! After speaking and working with him earlier today, I have no doubt that he and the designers at LinkNow Media will create a top-notch web page for my business. Clin... See more

Company details

  1. SEO Service
  2. Business to Business Service

Written by the company

LinkNow Media® is a web design and online marketing agency based in Montreal. We’re a diverse group of designers, marketers, writers, and customer experience agents who are passionate about the impact great digital marketing can have on small businesses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 50% of negative reviews

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Rated 4 out of 5 stars

The team is always on top of things

The team is always on top of things. Ryan always calls back the same or next day when we have a question. Their content is a bit generic with slow results but we are in a competitive market so we still give the the benefit of doubt

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Ryan MacDonald has been…

Working with Ryan MacDonald has been amazing. His creative ideas and strategic approach have been so helpful in promoting my business. His positive attitude and excellent listening skills makes collaboration a breeze. Highly recommend.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ryan Macdonald from LinkNow is amazing…

Ryan Macdonald from LinkNow is amazing to work with!!! He is fast, easy to deal with, and efficient. He goes above and beyond for us, I appreciate all the work he put in to satisfy our needs for our company!! I am very hard to please, but Ryan definitely is an overachiever

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Harassing Calls

Constant calls with different local numbers hoping you will answer. I said that I didn't want the website, but they just kept talking as though they didn't hear you. After saying no several times, I had to hang up the phone. He immediately called me back from another number. I told him to stop calling me and hung up again. He again, immediately called me back from another number. I consider that to be harassment. Even if their website was any good, I would never do business with them because of that persons behavior.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. They ruined my website and organic rankings.

They will deceive you and continue to take your money. Stay away, its generally a scam.. the websites are pre-built. They don't help you get more business.

I wasted money with them for about a year.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Kayla onboarded us today and she was beyond amazing. She took her time with us. She was so professional, knowledgeable and patient. Super, super sweet person. Can't say enough about how amazing she was. Left the meeting feeling excited and informed!

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

LinkNow host and develop our website…

LinkNow host and develop our website for years, we are happy on the service we are getting.
Recently we have changed the web look, and Sofia plays a significant role to make it work even if there was a bit hard time with other team when it comes communication however once she jump in to our cause she was awesome, committed and determined. Empire would like to credit your patients and determined assistance to us Sofia! Thank You!

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Worst SEO & web design (cookie cut)


I am no longer working with this company due to their inability to move the needle despite selling me an aggressive SEO package and a full website package. Both of these were positioned as solutions to improve performance, but ultimately failed to deliver meaningful results.

After onboarding with a new marketing team, I was informed that much of the content and structure created by Link Now Media is not salvageable for my new website due to significant deficiencies. Hearing this was extremely frustrating, as it represents nearly $10,000 spent with little to no long-term value.

What made the situation worse was the customer service. Even after I provided a detailed website audit showing numerous technical errors and issues, they refused to acknowledge any responsibility and instead offered excuses. There was no accountability or effort to correct the problems.

Ryan was the only individual who was initially helpful. However, once challenges arose, communication stalled and I was quickly redirected to management. At that point, it felt less like a partnership and more like a transaction. I no longer felt supported or that my business growth was a priority.

Since leaving this company, my business has significantly improved. My CRM data clearly shows an immediate increase in revenue after ending the relationship, which speaks for itself.

Based on my experience, I would strongly caution other business owners to be very careful if approached by this company with promises of “saving your business” or “moving the needle.”

December 18, 2023
Unprompted review
LinkNow Media logo

Reply from LinkNow Media

Hi Nick,

Thank you for sharing your feedback. While we respect your decision to move in a different direction, we believe it’s important to clarify the overall context of your experience for accuracy.

You were a Link Now Media client for several years and utilized a variety of services at different points, including website design, hosting and maintenance, SEO programs, backlink campaigns, directory management, and Google Ads management. Your active services and investment level changed over time based on the packages you selected, and all work was delivered in accordance with those selections.

From a performance standpoint, your campaigns generated measurable engagement throughout the relationship. This included tracked website form submissions, Google Business Profile phone calls, and Google Ads conversions. These metrics were consistently recorded and made available through reporting and platform access during your time with us.

From an organic search perspective, ranking reports showed ongoing movement and improvement across a broad set of keywords, with many terms progressing from lower visibility into stronger mid-range and first-page positions over time. SEO is a cumulative, long-term process, and results are influenced by consistency, competitive landscape, and the duration of a given strategy. Changes to service level or direction can affect momentum, which is why sustained placement typically requires remaining on a stable program over time.

Regarding the audit you referenced, it’s worth noting that third-party tools and automated reports often provide partial or delayed snapshots of SEO activity. These tools do not always reflect the full scope of ongoing optimization, authority-building efforts, or work completed behind the scenes, which can sometimes lead to differing interpretations of performance.

In terms of communication and support, our team remained available by phone and email throughout your tenure, and recommendations around additional services or adjustments were made in response to discussions about improving results or scaling efforts—not unsolicited pressure.

While we regret that your experience ultimately felt unsatisfactory, we do not agree with the characterization that no meaningful work or value was delivered. Services were provided in good faith and supported by documented engagement, advertising performance, and search visibility progress over time.

We wish you continued success with your business and your new marketing provider.

Eve M. from The LinkNow Team

Rated 5 out of 5 stars

5 Star Service

From initial consultation to launch of website this team excelled in every way.
I cannot thank the link now team enough!!!
Thank you Ryan and Darren and everyone else who helped us out.
Beyond 5 star service All the way.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THEM

DO NOT DO BUSINESS WITH THEM. FRAUD COMPANY NOT IN USA. Non-stop call scam using fake business number in your local area. They have cold called my business and personal phones multiple times a day, looking for you to call back based on a call and hang up scam.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

They won't stop.

They made a marketing call to us, and they sounded great. We decided to not go with them, but they won't stop calling, 4 or 5 times already. We couldn't be more clear. They want to argue about why we won't use them.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

WOW...I should not have waited so long…

WOW...I should not have waited so long to set up a Website. Im extremely impressed with how easy things have been with LINK NOW. Louis handled my onboarding and was very thorough communicating all the information in a manner that made sense. Im super excited to see my Website finally materialize.
Well Done Link Now!!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

AWESOME EXPERIENCE!

Dana was professional and extremely helpful, listening to my vision and working hard to come in alongside and assist in every way possible....not afraid to give me her opinion and open to mine. Am really looking forward to what we can do!!!!

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

Constant calls and a horrible webpage…

Constant calls and a horrible webpage they sent me to purchase. Within 4 mins of the initial call they tried to get my card number. Hung up and they keep calling back even after telling them I’m busy working on a customers project outside in the hot sun, they continued as if they didn’t hear it and again asked for a card number. Stay away.

March 27, 2023
Unprompted review

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