Linkpharmacymaidstone Reviews 2

Despite the glowing reviews on here this was not my experience. I was greeted by the assistant and when I asked to speak with the pharmacist she wanted to know what I wanted to talk about (what has happened to client confidentiality?) the assistant asked me to take a seat and went into the pharmacy returning seconds later stating that the pharmacist couldn't help me and I should contact my GP surgery. This was not the response I was expecting, the pharmacist did not come to speak to me or look at my problem so how can you say you cant help if you haven't even tried. We are all being asked to contact 'pharmacy first' but Im not sure I would bother again and certainly not to this pharmacy.

Would somebody please explain in the name of all that’s sane how 111 advising you to seek help from a named pharmacy, and that pharmacy simply putting up a ‘we can’t help’ brick wall makes sense?

This is heart medication for which I have an emergency need, my usual online supplier being delayed by a few days over the long weekend. I’m just asking for five days’ worth to tide me over.

Apparently I have to return to 111 (who will have me on hold for 40 minutes based on the first call) and explain that Link won’t help. This bureaucracy dance while they both point at each other will take the best part of today, ironically inducing blood-pressure-raising stress that these providers claim to wish to help me with.

I simply refuse to play this game. I will wait until the meds arrive in the post and hope I don’t keel over before then.

What exactly is the problem Link? Are you afraid I’ll overdose on five days’ with of perindopril? Trust me, there are easier ways if that was my motive.