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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the linen and natural fabrics, noting their beautiful craftsmanship and comfortable feel. Many consumers appreciate the timeless and flattering styles, finding the clothing well-made and true to size. The ordering process and website are frequently highlighted as user-friendly, and customer service is often described as prompt, helpful, and caring, especially when assisting with exchanges. However, some people were dissatisfied with the return process, mentioning difficulties and issues with receiving refunds. A few reviewers also noted problems with sizing, finding items either too large or too small, and some expressed a desire for a wider range of sizes. Additionally, a small number of customers reported receiving items with an unpleasant smell upon arrival, and some found the website frustrating to navigate for specific searches.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the superb quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their purchases,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the prompt,... See more

Website

Consumers generally find the website to be positive, highlighting its ease of navigation and attractive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from LINTICO. I have had mixed experiences with ordering clothes online and was a bit apprehensive. But I was impressed. It’s a really lovely dress in a good quality linen.... See more

Rated 5 out of 5 stars

Everything I've bought has been beautifully made from beautiful fabric. Of special note has been the excellent customer care I've received when wishing to return/exchange a garment. Multiple choices... See more

Rated 5 out of 5 stars

I am a returning customer and just saw this great new top today ordering it immediately! All of my pieces are so well made and innovative. Finding style is hard when you are a full figured person.... See more

Rated 5 out of 5 stars

I have ordered several times from Lintico and recommended your shop repeatedly. People are always asking me where I get such beautiful clothes and I am thrilled to tell them about your unique and tail... See more


Company details

  1. Women's Clothing Store

Written by the company

LINTICO is a brand that specializes in 100% European linen women's clothing. The brand is dedicated to empowering women with confidence and comfort, regardless of size or body shape. LINTICO has been committed to creat high-quality essentials that are meticulously crafted with sustainability in mind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience has been absolutely…

My experience has been absolutely great! I needed to make a return/exchange, it was so easy reaching out to customer service. I appreciate the quick response and solution. I was completely satisfied with how my issue was handled. I love LINTICO!

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

Flabbergasted

1. had I known the article I ordered was shipped from China (found that on tracker) I would not have ordered it. And where do I ship the article I I do not like them, China????
2. Shipping is 12% and then they have the guts to ask for $3.00 shipping insurance. Please note, you can get out off that $3.00 by clicking a box that cancels it.
Questions: If they ship 1000 articles daily, they receive $3,000.00 for shipping insurance. Do they really have an insurance company or do they stick that amount in their pockets? If they loose 3 packages daily and reimburse those customers for say $125.00 each, they still have a profit of $2625.00

April 25, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Hi there, thank you for sharing your concerns.

We’d like to clarify that some of our orders are shipped from our Asia warehouse to ensure faster processing and delivery. Please rest assured that our linen materials are sourced from Europe, and we remain committed to maintaining product quality.

Regarding returns, we provide clear return instructions once a request is submitted, and the return address is not necessarily in China. If you could share your order details (name or email), we’d be happy to check and assist you directly.

As for the shipping insurance, it is completely optional and can be removed at checkout. This coverage helps ensure safe delivery and also supports smoother handling in case of loss, damage, or return requests. It is not used in the way described, and its purpose is to better protect our customers’ orders and experience.

If you have any further questions, please feel free to reach out—we’re here to help.

Rated 5 out of 5 stars

Lintico customer service was amazing

Lintico customer service was amazing! I mistakenly ordered the wrong size of a top in a sale, a size S instead of XL - wishful thinking or what! I didn’t realise until it arrived when I immediately Emailed their customer service. The problem was immediately resolved by their offering to replace the item in my correct size for a small shipping fee and telling me I could keep the S and gift it to a friend! I was very impressed. I will buy again from Lintico. The top is of good quality, well made with a beautiful linen.

April 25, 2026
Unprompted review
Rated 4 out of 5 stars

Sizing

I think the website , customer service and ease of ordering were excellent . I found the sizing hard to understand though . My measurements suggested a size which is bigger than I would normally wear . This was confirmed by your office . The small
boned model looked fabulous in the size I ordered but the clothes dwarfed me . I’m trying again with a less relaxed fit .

April 25, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for your honest feedback! We are delighted to hear that you enjoyed our website and found our customer service helpful, though we are truly sorry that the sizing did not meet your expectations.

We understand how tricky it can be to choose the right fit online, especially with varying styles. Our team always aims to provide the best advice based on your measurements, but we recognize that garment silhouettes can sometimes fit differently than expected. We are very glad you are giving us another try with a different style, and we hope this new choice feels just right!

Thank you for your patience and for choosing us—we really appreciate your support. If you ever need further sizing advice before your next order, please don't hesitate to reach out.

Rated 4 out of 5 stars

Timeless style and fabric

First of all, Thank you for making timeless clothing (style and fabric). I am pleased with my purchase, but I would like to be honest also that the size (small - smallest size in Lintico clothing) is big for me. I hope the fabric will shrink over time... The clothes are still for keeps because I've been wanting to have these clothes and if I return them, there is no fixing the size of the clothes. I still feel happy to see them in my closet. Maybe one day it will fit me.
I hope LINTICO will consider making petite size for women in the future.
Keep creating timeless clothing!

Thank you.
Mg

April 24, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear how much you value the style and quality of our pieces—knowing they have a special place in your closet truly means the world to us.

We sincerely appreciate your honesty regarding the fit. Your feedback about the sizing is incredibly valuable, and I have shared your request for dedicated petite sizing with our design team. We are always looking for ways to better serve our community, and comments like yours are instrumental in helping us shape our future collections.

Thank you for choosing to keep these pieces; we hope they bring you joy and that you find the perfect way to style them soon. We look forward to creating more timeless designs for you to enjoy!

Rated 5 out of 5 stars

Just what I hoped for. Lovely dress.

This was my first purchase from LINTICO. I have had mixed experiences with ordering clothes online and was a bit apprehensive. But I was impressed. It’s a really lovely dress in a good quality linen. Great colour. Just what I hoped for. I also received extremely prompt and helpful customer service when I inquired about purchasing a dress in a size which is currently out of stock. I will definitely be ordering from LINTICO again.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

This is a wonderful clothing line and company

I have had trouble finding stylish, classy and classic, quality, affordable and becoming clothing to suit my L/XL body. This clothing looks terrific on me. And when one piece didn't suit me, customer service team offered a number of solutions. What a great company!

April 24, 2026
Unprompted review
Rated 4 out of 5 stars

Ease at ordering the product

April 23, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for your feedback! We are so glad to hear that you found the ordering process easy and convenient. We strive to make your shopping experience as smooth as possible from start to finish.

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I think if you had an app

I think if you had an app whith every item posted, including Petit XS, and the prices a bit lower, I'm sure you would do very well. Your products, design and quality of linen is superb. Also, and I'm sure you will expand your style for regular every day lifestyle. I see more color selection also. Beautiful and stylish soft feminine style. Thank you! Ps: I would purchase more if I had the means for it.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Quality linen and good fit

I’m a slim woman, but I have a big stomach because of surgeries I’ve had in the past. I can only wear dresses. So many times I buy dresses and the arm holes are so large. Every dress that I bought from this company which are about 10 in total fit me perfectly. They’re so comfortable and the material linen is good quality not thin fabric.

April 23, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you so much for sharing your wonderful experience with us! We are truly honored that our dresses have become such a perfect fit for you, and it warms our hearts to hear that you feel both comfortable and confident in them.

Quality and comfort are at the core of everything we do, so hearing that you appreciate the weight and feel of our linen is the best feedback we could hope for. We are so happy that we could provide you with a reliable, perfect fit after your previous experiences with other brands.

Thank you for being such a loyal customer and for your kind recommendation. We look forward to creating more beautiful pieces for your wardrobe!

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