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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the linen and natural fabrics, noting their beautiful craftsmanship and comfortable feel. Many consumers appreciate the timeless and flattering styles, finding the clothing well-made and true to size. The ordering process and website are frequently highlighted as user-friendly, and customer service is often described as prompt, helpful, and caring, especially when assisting with exchanges. However, some people were dissatisfied with the return process, mentioning difficulties and issues with receiving refunds. A few reviewers also noted problems with sizing, finding items either too large or too small, and some expressed a desire for a wider range of sizes. Additionally, a small number of customers reported receiving items with an unpleasant smell upon arrival, and some found the website frustrating to navigate for specific searches.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the superb quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their purchases,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the prompt,... See more

Website

Consumers generally find the website to be positive, highlighting its ease of navigation and attractive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from LINTICO. I have had mixed experiences with ordering clothes online and was a bit apprehensive. But I was impressed. It’s a really lovely dress in a good quality linen.... See more

Rated 5 out of 5 stars

Everything I've bought has been beautifully made from beautiful fabric. Of special note has been the excellent customer care I've received when wishing to return/exchange a garment. Multiple choices... See more

Rated 5 out of 5 stars

I am a returning customer and just saw this great new top today ordering it immediately! All of my pieces are so well made and innovative. Finding style is hard when you are a full figured person.... See more

Rated 5 out of 5 stars

I have ordered several times from Lintico and recommended your shop repeatedly. People are always asking me where I get such beautiful clothes and I am thrilled to tell them about your unique and tail... See more


Company details

  1. Women's Clothing Store

Written by the company

LINTICO is a brand that specializes in 100% European linen women's clothing. The brand is dedicated to empowering women with confidence and comfort, regardless of size or body shape. LINTICO has been committed to creat high-quality essentials that are meticulously crafted with sustainability in mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Beautiful clothing

Beautiful clothing. Returns are terrible.

April 15, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for your feedback—we’re glad to hear you like our clothing, but we’re truly sorry that your return experience did not meet expectations.

We understand that returns can be frustrating, Our team is continuously working to improve the return process and make it more convenient for our customers.

If there’s anything we can do to assist with your specific case, please feel free to reach out to us with your order details—we’d be happy to help.

Rated 5 out of 5 stars

Extraordinary Customer Service

Your prompt and efficient responses to customer inquiries and needs are truly extraordinary. This level of attentiveness sets you apart and ensures that customers feel valued and supported at every step. I am genuinely impressed with your products. They consistently meet my expectations and provide excellent value, which makes me appreciate your brand even more.

Your customer service is unparalleled. The dedication and professionalism demonstrated by your team create a positive experience that is difficult to find elsewhere. Thank you all for your outstanding work.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

High standard of the total experience.

The web site is beautifully presented and the product is well photographed.

What has been an absolute standout experience for me is the standard of garments that I have received. I have had a couple of dresses and two or three tops and they have been exactly as described. The sizing, quality and color has not disappointed one single time, (which is more than can be said of a couple of other companies I have tried .)
I have recommended your company to friends.!!

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent replacement policy

I ordered a dress, it arrived after a rather lengthy period of time. Unfortunately it did not fit well at all--like a maternity dress, but the quality of the fabric was legit. When I went to return it, they said to keep the current dress (which is unusuable for me and still have sitting here), and just pay another $7.96 and they'd ship me a different dress. So I did that thinking it would be faster. And ever since I have been waiting, and waiting, and waiting for that dress to arrive. I've gotten messges saying that the order was delayed, and then messages saying the order was on the way, and messages saying the order was nearly here, and then: nothing. I wrote again today and they sent me a message saying they'd be happy to send me a replacement for my replacement! I ordered this months in advance for a trip to Spain next week. The point being, consider their return policy a scam. If you get something that you don't like or doesn't fit, don't give them more money!

April 16, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for sharing your feedback—we’re truly sorry for the frustration this experience has caused.

We would like to clarify that our exchange policy is genuine and designed to offer a more cost-effective option for customers who prefer not to go through a full return process. However, in your case, it appears the replacement shipment may have encountered an unexpected issue during transit, which caused the delay.

We sincerely apologize for the confusion caused by the mixed tracking updates and the inconvenience this has brought, especially with your upcoming trip.

Please kindly provide us with your replacement order tracking number or order details so we can investigate the shipment thoroughly with the carrier and offer you a proper solution as soon as possible.

We appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

I was so excited to use my $50 gift card!

I was so excited to use my $50 gift card from Lintico! I also received an additional discount from using the Shop app! It turned out to be a greater deal than I even imagined! I would love to have these pants and more colors and more of your dresses as well and other products. I love wearing linen clothing. Thank you.

April 16, 2026
Unprompted review
Rated 2 out of 5 stars

The discount did not show up when…

The discount did not show up when checking out and I have emailed with no response. No phone Humberto all, either. Difficult to edit.

April 16, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

We’re very sorry for the inconvenience and understand how frustrating this must have been. We usually reply to emails within 24 hours, and our team has already resolved this issue for you. Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Love the quality and saturation of color!!

Hello, I came across your product on instagram. I have already loved linen and wanted to give it a try. I’m a retired retail manager but work at a popular clothing company a few days a week. Many ladies asked me about the pink top with Peter Pan collar. They loved the fit( coversge) , color and quality. A number of clothiers make the tops too high. This top was perfect. I am in my size ( medium). Even more impressive is how it is package. Arrives in a flat Manila envelope. When you open it the item is in another Manila package that slides open, wrapped in tissue. I have not washed the items yet. However, looking at the quality I am confident it will come out of the wash like new. I ordered 2 more items today and can’t wait to get them.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

The pieces I ordered look great

The pieces I ordered look great. Hopefully returns/exchanges are seamless, just in case. I do wish you could offer styles in petite sizes, there are Many of us!

April 16, 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you so much for your lovely feedback. We’re very happy to hear that the pieces you ordered look great.

We also truly appreciate your suggestion about petite sizes — this is very helpful feedback, and we understand that many customers would love to see more size options. We will gladly share your comment with our team for future consideration.

We hope you continue to enjoy your items, and we’re here to help if you need anything else.

Rated 5 out of 5 stars

Linen is a necessity hear on the coast of SC

Living on the very hot, humid coast of South Carolina, linen is almost mandatory for about9 months out of the year. Finding quality, stylish pieces that will last is my mission. The style choices available are great but more colors choices would be awesome. Now I am just waiting on my order and can't wait to see how the order actually materializes.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful clothes, excellent Company…

Everything I've bought has been beautifully made from beautiful fabric. Of special note has been the excellent customer care I've received when wishing to return/exchange a garment. Multiple choices which allowed me to donate an unwanted piece to Cancer Research. Thank you Lintico.

April 1, 2026
Unprompted review

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