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Rated 1 out of 5 stars

this appears to be a scam. I ordered on 15 Dec. I got one email reply after about a month that indicated they were family business that had all had COVID and were struggling with December orders but w... See more

Rated 4 out of 5 stars

Took a while to come but Im happy with it now its here, effective on carpets but you can feel the teeth are sharp so i wouldnt use it on anything other than carpet. Its cleared pet hair off my stairs... See more

Rated 1 out of 5 stars

Awful. Brought this company’s product via a FB ad, then a few weeks later started receiving unsolicited calls from the Philippines asking me do I want to earn some extra money. I know it was this comp... See more

Rated 1 out of 5 stars

I bought one of these and used it once before I realised - you are NOT pulling up dirt and hair, you're pulling up ACTUAL FIBERS from your carpet, causing it to become threadbare!!! Please stop buying... See more

Company details


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1.4

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Definitely keep away from this company

Definitely keep away from this company. It’s been 6 weeks and still nothing. Annoyingly they won’t respond to my barrage of messages lol!

When you first order they add you to this Facebook group which looks legit, but now I can hardly see anything in the group and their settings are tight so you can’t comment without them accepting it.

I’ve commented on all of their posts on the Facebook page. I hope they get sick of me soon and give me a refund 😆

January 6, 2024
Unprompted review
Rated 2 out of 5 stars

Should have read the comments: SNAG CITY

I like many other comments... which I should have read honestly, but too late now. I haven't received my order, who knows if it will ever arrive really.

Such a hassle.

***
It came! Finally, after way too long and even though I was upset for the wait time, I was happy it arrived.
BUT! It doesn't work on clothes, it's too rough! For normal fluffy-ish carpet great, for clothes too rough! I brought the bundle and have to say both are too rough.

October 23, 2022
Unprompted review
Rated 1 out of 5 stars

this appears to be a scam

this appears to be a scam. I ordered on 15 Dec. I got one email reply after about a month that indicated they were family business that had all had COVID and were struggling with December orders but woudl get it sent out, but then it went silent, it never arrived - on reading reviews I'm glad it never arrived and now have gotten a refund on credit card. Total scam.

February 23, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID SCAM COMPANY

AVOID. This company is a scam. Takes your money but you will never receive an item. They have obviously just set up a company to steal people's money. Absolute disgrace they can get away with it.
I would rather of given my money to a charity for people in need.

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

Do not order!!

Ordered mid December and no sign of delivery. I have emailed the company to request an update but wish I’d read the reviews before I wasted my money.

January 3, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would!!

If I could give 0 stars I would!! I made a purchase on 29th Novemeber and have STILL not received my item almost in the New Year. I have contacted the company 4 times now by email and still no response. They have made the website so you cannot contact them!! I spent an hour to find an old Facebook profile to find a contact email, to which they ignore anyway! I am now very aware that I have been robbed of my money and will not receive my item. Unbelievable how they can get away with daylight robbery! DO NOT buy from this seller. AVOID at all costs!!!!

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Placed an order on December 4th and…

Placed an order on December 4th and still not received goods!! AVOID. AVOID. AVOID!!

Could someone please share with me the email they used to contact them. The website is sooo poor!

Thanks

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

Avoid Avoid Avoid! Placed an order 2 weeks ago and still not received item.
They took my money within 1 day of ordering and yet won't respond to any email I send!
They have taken my money and have not given me what I purchased, therefore this is theft - it's been reported!

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service

Ordered placed since 12th November and confirmed, no delivery to date and no response to my emails. I can't review the product, but the customer experience is terrible. Not sure if I can even get a refund now.

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

I bought one of these and used it once…

I bought one of these and used it once before I realised - you are NOT pulling up dirt and hair, you're pulling up ACTUAL FIBERS from your carpet, causing it to become threadbare!!! Please stop buying this product. You're doing more damage than good!!!!

November 22, 2021
Unprompted review
Rated 1 out of 5 stars

They adverise that product will be…

They adverise that product will be shipped from USA but they ship from China and funniest part is that it shows my order is delivered but I have not received anything and there is no phone, email or website I can reach out to Yunexpress and ask for proof of delivery

August 19, 2021
Unprompted review
Rated 1 out of 5 stars

Damaging and ineffective

Like the other reviews say, very damaging on fabric and not very effective at removing pet hair advertised. Takes multiple swipes to move a small amount and you can definitely see and hear the fabric being affected.

August 18, 2021
Unprompted review

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