Lintronics Group Reviews 

94
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Absolutely brilliant service. Easy, quick order and delivery. Nothing too much trouble. And, when in no part Lintronics issue, the delivery got muddled, they couldn't have been nicer. We almost ended... See more

Company replied

Rated 5 out of 5 stars

After several phone calls and amazing customer service and support even before I made a purchase from lintronics.uk a sales advisor called Arron was brilliant he advised me on the products I wanted an... See more

Company replied

Rated 1 out of 5 stars

I paid extra for express delivery and haven’t received my item after a week, I have tried on more than one occasion to contact Lintronics Group LTD and I have had no reply Awful company will never... See more

Rated 5 out of 5 stars

Excellent service And communication. Also divdebuy is a fantastic way for people to pay interest free for expensive goods without the upfront huge cost! Should have been a thing years ago! Will 100%... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

Electronics retailer with 96% credit acceptance. All credit profiles welcome from poor to excellent. Major brand electricals -


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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4.4

All reviews

(94)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great customer service - very quick to respond to a query I had, and the person who responded was friendly & pleasant to deal with.

July 2, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Amanda,

We do try to be as pleasant as we can :) (Even on a bad day)

We're glad you liked our service, and you're welcome back anytime!

Thanks again!

Rated 5 out of 5 stars

Very happy customer

I have to give this company a 100% recommendation. The buying presses was quick and easy, the delivery was exactly when expected and the item came perfectly packed and in perfect condition.
i Also had to contact customer support with a question about my order and my call was received very quickly by an extremely helpful friendly happy person who gave me the answer to my query. Customer service is very important nowadays and this company seem to have it right.
I will most definitely be shopping with them again, one very happy satisfied customer.

June 26, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Andrew,

Your review made us beam from ear to ear! (Cheshire Cat comes to mind) on a serious note, we thank customers such as yourself because we love reading these reviews.

We will definitely welcome you back with open arms in the future.

P.S We're all extremely happy here!

Many Thanks,

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Amazing online store

Amazing online store, easy to navigate with help from the start, if you know what you want its quick an responsive, a very good site with massive potential
Many thanks
Ken

June 16, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Ken,

That's a great review you've left for us and some very positive words! Come back to shop with us whenever you like!

Many Thanks,

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Great product fast del now for tbw rain…

Great product fast del now for tbw rain to atop so we can enjoy our new hot tub.

June 13, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Janita,

The rain sucks doesn't it! Although, you could enjoy it whatever the weather, you'll be wet anyway so what's a little rain 😜

Many Thanks

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Amazing polite staff & perfect timing

Amazing polite staff & perfect timing - !! Will defo be purchasing my future electronics from here.

June 8, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Chequelle,

I'm glad we could be of assistance in your hour of need! We'd go as far to say a knight in shining armour maybe?

Nevertheless we can't wait for you to shop with us again!

Many Thanks,

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Well deserved 5 stars.

Fast delivery. Great Customer Service. Couldn’t ask for better. Thank you.

June 8, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hey Dean,

I bet you'd give us 6 if you could! 😃

You're more than welcome, anything else you need you know where we are!

Many Thanks,

Rated 5 out of 5 stars

Very Good Customer Services - Best Experience I've Ever had Online

This is the second review that I’ve written, and it replaces the first one entirely.

I ordered a Parrot Anafi drone from Lintronics after another seller let me down. I decided to bite the bullet and buy a more expensive drone than the one I had originally decided upon from China.

I need it for a motorcycle holiday that I leave for on the 25th of June 2019. Therefore, I needed to get it quickly and the 0% interest option was very attractive.

They have some good stuff, but I really wanted the extended edition which comes with an additional 2 batteries and a larger case, but it was out of stock. I bought the normal edition anyway.

Delivery was normal, it wasn’t neither lightning fast or too long, it was perfectly fine. Delivered by Amazon.

At first the drone seemed great, but there was a connection issue which meant the video feed couldn’t be received by the mobile phone. I just had a black screen.

Being anxious to get it sorted in time for my trip (and thinking of the time for replacement) I contacted Lintronics to enquire as to a fix or replacement.

I managed to fix the issue my self after trawling internet forums for quite a while, but I never received a response from Lintronics.
Later, I received an automated email from Lintronics asking me to leave a review on here, and I did. It was negative but reflected the true views I held at the time.

Within a day, I was contacted by email and on the review itself to put this issue right.

It turned out that it was a simple human error. They tried to call me twice, but as an HGV driver working shifts it probably wasn’t answered due to driving or couldn’t be received (I sleep with my phone on aeroplane mode). What they didn’t do was just reply to my email, which is what I expected.

Lintronics were sincerely apologetic and explained the situation in detail. They also made things right by compensating me for the issues caused. They not only upgraded me to the extended pack by sending me 2 additional batteries and a case at their cost, but also knocked £100 off my credit account.

This more than put things right, and it was all done in time for my trip!

So, have confidence in the customer services at Lintronics, they really are excellent and go the extra mile. Don’t be afraid to reach out to them and have confidence when shopping at Lintronics.

I’ll be using them again, looking at their website, they’ve got loads of really good stuff that you can get at 0% APR.

Thanks Lintronics for your help and assistance 😉

June 6, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi John,

We just wanted to comment on your recent experience. It was infact a simple human error that should have been followed up with a direct e-mail rather than two subsequent phone calls.

We're delighted that you have taken the time rewrite your original review and we would welcome you back to purchase any time you wish.

We hope you have an amazing trip next week and we'd love to see some footage captured!

Many Thanks,

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Very quick and efficient

June 3, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Susan,

Thanks for the quick and efficiency comment, we strive to ensure our customers not only have the best payment methods but also have a great experience with delivery!

Many Thanks,

Rated 5 out of 5 stars

Excellent customer services always…

Excellent customer services always someone to talk to with any questions will be using these again especially with being able to spread the cost

May 27, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Scott,

Spreading the cost is one of our unique factors! Along with the great service it seems you received.

We're ready for you to come back whenever you are!

Take Care,

The Lintronics Group Support Team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Fast delivery
Friendly an reliable

May 25, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hey Liam,

Those are kind words, we really appreciate them!

Anything else you need then please come back to us :)

Many Thanks,

The Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great service!!

May 24, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Holl,

That's great to hear! If you need anything you know where we are :)

Thanks,

Rated 4 out of 5 stars

Good service

Good service, Only thing was it said I should have received tracking on my order which i did not, otherwise product arrived quickly and in good order, the online messaging function was excellent and the people on the other end where very friendly and provided excellent service

May 18, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Ryan,

Thank you for the review, as we're still a very new company we use 3rd party warehouses to hold our stock and sometimes if we manage to get your product out for the next day it can take a while for the tracking to come back to us.

We're working on centralising our stocked items so that we can provide more efficient tracking but that being said, fast delivery is our number 1 priority :)

Many Thanks,

The Support Team @ Lintronics Group

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Very professional and there communication is excellent. Thanks very much, will definitely be ordering from them again.

May 17, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Ryan,

That's what we're here to do! Our doors are always open!

The Support Team.

Rated 5 out of 5 stars

Great service

May 17, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Jamie,

Thanks for the positive review, it's really appreciated.

Many Thanks,

The Lintronics Group Support Team

Rated 3 out of 5 stars

Ordered quick and easy but had no…

Ordered quick and easy but had no dispatch note, so I emailed to find out when it would be delivered, had no reply and it arrived through dpd who thankfully texted to let me know otherwise I wouldn’t have known it was coming

May 15, 2019
Unprompted review
Lintronics Group logo

Reply from Lintronics Group

Hi Billie-Jo,

Firstly we apologise about this as it's highly unusual that you didn't get a dispatch notification. We're looking into this for you to make sure it doesn't happen again.

As soon as items are dispatched tracking numbers are usually pushed through automatically so we can only apologise that this hasn't happened.

We're glad that you received it quickly though and we'd welcome you back with open arms.

Many Thanks,

The Lintronics Group Team!

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