Malmö Cloud Reviews 9

TrustScore 2.5 out of 5

2.5

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Company details

  1. Web Hosting Company

Information provided by various external sources

Vi fokuserar på personlig service! Att sätta upp en hemsida på en server kan vara frustrerande. Det finns gott om webbhotell att välja på. Men ofta blir man en i mängden. Behöver man extra hjälp med något, får man ofta till svar att det inte ingår. Hos Malmö Cloud arbetar vi hårt för att överleverera. Det är genom personlig service vi lyckats konkurrera med de större webbhotellen!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Stay away from this service!

Similar to other reviewers I had my fair share of problems with this hosting service.

In "short" these were:

- not keeping the advertised rebate period (12sek a month was promised for half a year, yet my price went up after three months).
- changing the URL of the management backend to a URL that did not have a valid SSL certificate.
- Sending me invoice reminders daily, even though I had a confirmed booking of for that month twice in stead of once.
- Not fixing said error for over three weeks.
- Changing the management backend to another URL removed the authorisation of the credit card processor they have opted to use. Until my cancellation of my contract, this was still not working, despite several messages where I made the owner aware of said issues.
- The URL change would have required me to fill in my credit card information on an unencrypted website. I have asked multiple times to get this remedied.
- When I then chose to move my website elsewhere, the company owner decided to hold my domain at ransom and would not release the necessary EPP code "before I pay up."
- About a week of messages and clarification finally got them to accept that they are wrong.

In addition, none of their websites clearly state who is running the website, what the contract specifications or terms of services are. All of it is highly unprofessional.

The only thing that made me go with their offering in the first place was the generous rebate promised; which as I already stated did not pan out either.

Do yourself a favour and stay away as far as possible from this webspace hoster.

June 23, 2022
Unprompted review
Rated 1 out of 5 stars

all of sudden account suspended

all of sudden account suspended, very poor support. Attention: They don’t run Firewalls - the account got hacked, and they blamed me. Very dubious business practices

January 20, 2020
Unprompted review
Malmö Cloud logo

Reply from Malmö Cloud

Had an ilegal Phishing site Swedbank demanded we remove it so we did and suspended account clearly a criminal upset becuase he got cought.

From: Swedbank SIRT [mailto:abuse@swedbank.com]
Sent: Thursday, April 4, 2019 7:45 AM
To: abuse@malmocloud.se
Subject: [SOC #637] Cease and Desist Notification: Phishing Site in Your
Network (23.227.135.53; Unknown)
To whom it may concern,
Swedbank has been made aware that your organization appears to be
providing internet
services to a website, which is involved in a phishing attack:
IP: 23.227.135.53
Phishing URL: hxxps://online.swedbank.zsb.se/login.html
Please take necessary steps to immediately shut down the fraudulent
website,
terminate its availability on the Internet or remove the malicious content
hosted on it.
We understand that you may not be aware of this improper use of your
services
and we appreciate your cooperation!
Kind regards,
/Swedbank SIRT
Swedbank Security Incident Response Team (SIRT)
Swedbank AB, Landsvagen 40, Sundbyberg, Stockholm, Sweden

Rated 5 out of 5 stars

TH4NK Y0U

Brilliant hosting weekly & monthly backups ...
no complaints thank you
This is definitely recommended

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Best web hosting in Sweden!

I get the best support and best service my hosting is always online and they even make weekly and monthly backup of my site included in all the packages unlike any other web hosting provider.

linuxhosting is amazing i give them my hisghest recomendation.

November 3, 2016
Unprompted review
Rated 5 out of 5 stars

Best Webbhotell in Sweden

Everything was so simple they help me with all stages including building my web site.

I am so happy I found Malmö Cloud they really are the best Webbhotell in Sweden.

Thanks for all your kind professionell help.

Dean

February 20, 2016
Unprompted review
Rated 5 out of 5 stars

Just what I have been looking for real customer service & support

I have been with Malmö Cloud for about 6 months now they really know how to take care of there customers and go out of there way to help me, so i would just like to give them a big thank you for all the hard work they have done putting up with all my silly questions 24/7.

Thank you so much i'm so happy to of found you.

October 12, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Web Hosting & Support

Excellent customer service. They are always very helpful and work quickly and thoroughly. I've hosted my website with them for over a year and everying has run very smoothly. Highly recommended service.

September 23, 2015
Unprompted review
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