Lion Brand Yarn Reviews 181

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the yarn, describing it as soft, easy to work with, and available in a wide variety of colors and types, making it suitable for different projects. Reviewers often find the patterns engaging and the kits well-received, with some noting that their orders have been correct and delivered in a timely manner. However, a significant number of people express dissatisfaction with customer service, reporting issues with lack of communication, unhelpful responses, and difficulties with returns or order cancellations. Delivery service is also a common concern, with many experiencing long shipping times, delays, and problems with tracking information, leading to frustration and extended waits for products. Some customers also mention issues with product quality, such as yarn with tied ends, knots, or an unexpected texture, and occasionally receiving incomplete orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Quality

People report positive experiences with quality, often praising the yarn as good quality, soft, and easy to... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers consistently reporting... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as non-existent, awful,... See more

Delivery service

Customers had negative experiences with delivery service, citing incredibly long shipping times and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I really don’t appreciate that when I’m in the middle of a project their yarn has tied ends within the skein. The tails aren’t long enough to weave into my project leaving a highly visible knot that t... See more

Rated 2 out of 5 stars

I bought several crochet kits at once. While I liked the patterns, I am very disappointed with the yarn. The medium weight yarn (4) is like string. It makes a very lightweight afghan/blanket that is f... See more

Rated 2 out of 5 stars

During the 2025 Black Friday/Cyber Monday sale, I purchased two bundle sets of yarn: a dozen skeins of Heartland and a dozen skeins of Basic Stitch Skein Tones. When I added these to my cart... See more

Rated 2 out of 5 stars

The review links don't allow me to review the products. The Re-Up Bonus Bundle® Yarn was not at all soft. It was scratchy and caused burns on my fingers. Tiny shards of plastic also left splinters.


Company details

  1. Hobby Store
  2. Yarn Store

Information provided by various external sources

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.


Contact info

2.9

Average

TrustScore 3 out of 5

181 reviews

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Rated 5 out of 5 stars

Great quality but splitting common.

Great quality cotton yarn (Coboo)..splits are expected and some sections of all 3 colors I ordered were splitting at times. I would recommend another yarn type for a true beginner as it would be really frustrating! Pleased with the quality of the dye.... Absolutely no white patches to be found!!! I used this yarn for a crocheted striped dress.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Lion brand yarn..

Lion brand always ships my orders quickly and so far I've always recieved exactly what I ordered. Yarn is always really lovely!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Love the quality of this yarn

Love the quality of this yarn. Been really impressed with every single item I have bought. A lot cheaper than I expected and international postage was reasonable. All in all will deffo be ordering again.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable. Website is easy to navigate, merchandise is well packaged and delivered as promised.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Soft yarn with beautiful colors.

I love this yarn. I have made sweaters for myself and my family. It is soft as I knit, and soft when it is worn. It comes out of the washing machine and drier looking like it is new, which is an important feature because I knit a lot for children.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

They managed to screw up the delivery…

They managed to screw up the delivery address and although I contacted them right away(2-3 minutes). They said they had no way to change it or remedy it. The order was delivered to the wrong address and caused me a big headache trying to get it. I will never order from this company again.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

This company does not even deserve 1…

This company does not even deserve 1 star. They are very dishonest. The only reason they are in business is because they are sold in stores. The customer service is horrible and unapologetic. I bought two "kits" both stating under the description they came with videos, there were 100 percent no videos and the designers had the patterns for free on their website so basically they charged me a 121 dollars for 8 skeins, nothing else. I asked to make a return and they refused to send a return label and it took multiple emails for me to get the return address. I included the original invoice and a note and now they are saying I needed to include their return slip. I am not able to review their website because new reviews are not allowed. It keeps saying I need to purchase the listing. This is a very dishonest company. I wish I would have seen this Trustpilot page before making a purchase. I feel deceived and tricked into buying from them. I see why 59% of the reviews on this page are bad reviews. Not at all what they show on their website. The return is sent, I guess will have to contact Citi Bank to get a refund if they refuse to process a refund.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for Me

First, I got my yarn in a quick time frame....second, Mandela Cake yarn (my choice was Pixie) is turning into a beautiful blanket using a stitch I just learned....the tricot stitch. I will use this yarn more often!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Ine of the best online yarn shops!

The quality and ease of knitting with Lion Brand yarns gets better & better! I especially love knitting with their Heartland line. Their packaging & shipping are commendable and their website makes it easy to shop and purchase.

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

According to the ad purchase 5 skeins…

According to the ad purchase 5 skeins for 12.00 and the reduction would come off at the checkout. Unfortunately it did not I contacted them immediately but they did not reply until the sale was over 24 hours later apologized to say the sale was over. They did nothing to resolve the issue. I feel they did nothing to assist me and I explained I would never purchase from them again. It hard to enjoy a yarn when you've had a bad experience

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Products

They have a great selection of yarn. Shipping was a bit slow but that is how smaller businesses are so I didn’t mind. I love their selection of easy to follow patterns. The Pima cotton is my favorite. It’s so soft.

May 14, 2024
Unprompted review
Rated 4 out of 5 stars

The yarn is beautiful

The yarn is beautiful, easy to knit with and the colours are stunning - I am hooked on Elm. I have already knitted 3 garments and a hat with it and am ready for more. It is pilling just a tiny bit and I have not experienced any splitting of the yarn while knitting with it. However, the yarn seems to very easily snag on zippers, jewelry etc.

June 8, 2023
Unprompted review

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