LionHart Mortgages & Protection Reviews 17

TrustScore 3.5 out of 5

3.6

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Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

LionHart Mortgages & Protection specialises in providing bespoke advice and services, which means our client experience includes a superior and more complete process, rather than just applying for a product on a shelf! You will get assistance when you need it most, with advice not only through the minefield of mortgage costs, but also throughout the whole process of purchasing or re-mortgaging a home. We are a team of enthusiastic & professional advisers who are here to answer your questions and assist you with your home buying journey. We have offices in Milton Keynes, however, we have the pleasure of servicing clients across the UK, taking pride in being able to provide a high quality service regardless of where you are. We take the opportunity to get to know our clients. We go through where you are now and where you want to be in the future. We then adapt our recommendations to your specific needs, working with you throughout your mortgage journey. We have access to a wide selection of mortgages from around the market, and we will find you a mortgage that suits your needs and circumstances thanks to our thorough knowledge of over 90 lenders' propositions.


Contact info

3.6

Average

TrustScore 3.5 out of 5

17 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing !

I had an amazing experience working with Savannah. As first-time buyer, I was overwhelmed and unsure where to start, but Savannah made the entire process seamless and stress-free. Her support, guidance, and clear communication were invaluable, and I couldn’t be more grateful. I will definitely be recommending Savannah to friends.If I had to use mortgage advisor again, I would choose only Savannah.

January 20, 2025
Unprompted review
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Reply from LionHart Mortgages & Protection

Thank you very much for your amazing review! We are delighted you were so happy with the service from Savannah and look forward to working with you again!

Rated 5 out of 5 stars

James and Charles were fantastic in…

James and Charles were fantastic in helping me to find my first BTL mortgage. I have used them several times since and always pleased with the service.

May 10, 2024
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Reply from LionHart Mortgages & Protection

Thank you for your kind review, we really appreciate it!

Rated 5 out of 5 stars

Lionhart have been exceptional at…

Lionhart have been exceptional at dealing with my re-mortgage request. James has been on hand to answer my constant questions and even offered to review the product in light of rate drops to switch me to the most appropriate product saving me thousands over the lifetime. Will definitely use Lionhart in future transactions and recommend to my friends and family!

September 20, 2024
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Reply from LionHart Mortgages & Protection

Thank you very much for your lovely review, we really appreciate it!

Rated 1 out of 5 stars

Very disappointed I was recommended…

Very disappointed I was recommended this company from my agency at the time of purchasing my house, James Soper who was the broker advisor just wasted our time for 3 months with no result, he really mess up around from the very beginning every time I was calling him to get a feedback you could tell he wasn’t on it and he wasn’t show any interest, our credit score was more than ok but then he was keeping say that because of that we are not reaching anywhere also he wasn’t going trough the right phase of the purchase the house with us, then he went and call the agency that we were not longer interested in purchasing the house which wasn’t true, but thankfully I found definitely better broker which helped us in a month to mortgage our house!

April 20, 2024
Unprompted review
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Reply from LionHart Mortgages & Protection

Thank you for taking the time to provide your honest feedback. We take this extremely seriously and will be investigating this internally. We would like to invite you to discuss this further with the company director, if you are happy to do so can you please email charles.hart@lionhartmap.co.uk, where we would like to arrange a phone call or liaise in writing via email. Thank you

Rated 5 out of 5 stars

Highly recommend!

James is very knowledgeable about mortgage products and made everything easy for me to understand. He made sure I was comfortable with my mortgage package and answer my many many questions. Following up whilst my completion date was delayed.

Highly recommend James especially for 1st time buyers like me.

May 17, 2024
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Reply from LionHart Mortgages & Protection

Thank you very much for your kind words! We appreciate your feedback and we're delighted that you would recommend James' service. Best wishes in your new home!

Rated 5 out of 5 stars

The LionHart team are just brilliant

There is a brilliant team at LionHart, who give you the information needed to make the right choice. The team keep communication going throughout the process and make it a pleasure to work with them all.

July 31, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it! We look forward to working with you for many years to come!

Rated 5 out of 5 stars

Professional Mortgage Brokers

Lion Hart was professional from start to finish. Savannah is an absolute Godsend and made the whole first time buyer process easy to navigate. She took all of the pain out of it for me.

May 28, 2024
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it! We will pass your feedback onto Savannah, who will be delighted

Rated 5 out of 5 stars

Great service

Great service, helped to successfully buy our house.

December 15, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it! Enjoy your new home!

Rated 5 out of 5 stars

Superstar!

From start to finish, absolutely fantastic! Nothing was ever a problem.

July 27, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

Great customer service

Great customer service, great support and advice,
Fantastic communication and was always in contact with us with updates.
Friendly and approachable.

September 22, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service. Very knowledgeable and helpful. Would recommend highly to anyone looking to remortgage.

July 1, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

Savannah's fab

Savannah was great. Really helpful and explained the whole process to us clearly so we knew exactly what to do and when.

March 6, 2024
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

very good service and well look after…

very good service and well look after by Charles and his team , will you his firm again in the future

December 28, 2023
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Reply from LionHart Mortgages & Protection

Thank you very much for your review, we really appreciate it! We look forward to working with you again

Rated 5 out of 5 stars

Lionhart have always been incredibly…

Lionhart have always been incredibly helpful in helping us make the right decision for our mortgage products. The staff are amazing to deal with and we can highly recommend them for all of your mortgage/re-mortgage/financial planning needs! A wholesome company who value their customers and it shows in their service!

January 16, 2024
Unprompted review
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Reply from LionHart Mortgages & Protection

Thank you for your review! We really appreciate you taking the time to share your feedback, from all at Team LionHart

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