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LionmusicalsReviews 

2
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TrustScore 3 out of 5

3.0

Media Company
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Company details

  1. Media Company
  2. Music Store
  3. News Service

Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.0

All reviews

(2)

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Rated 1 out of 5 stars

Hvad er kundeservice?

Hvad er kundeservice?

Jeg havde købt billetter til Natasja d. 19/7-23. Det var et okay arrangement, men det jeg ikke fandt okay var, at forestillingen varede 85 min. (inkl. pause), selvom det var opgivet til at vare 120 min. Jeg kontaktede deres kundeservice med min undren og efterspurgte en del af mit beløb refunderet, da det jeg havde betalt for ikke stemte overens med det 'lovede' produkt og værdien heraf. Jeg kontaktede dem d. 20/7, 9/8, 14/8, 28/8, 5/9 og 19/10. Den 10/11 (altså 4 måneder senere) fik jeg svar retur om, at tiden, der var opgivet på hjemmesiden kun var vejledende - på trods af, at showet havde kørt i flere måneder. Mage til vag argumentation og dårlig kundeservice skal man lede længe efter.

July 20, 2024
Unprompted review
Rated 2 out of 5 stars

Flytter konstant datoen

Nu har jeg fået flyttet mine billetter til Jersey Boys tre gange. Det er pænt irriterende, at man ikke kan være sikker på at få de billetter, som man har købt.

October 12, 2022
Unprompted review

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